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Bacula Enterprise vs Quest Rapid Recovery [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Backup and Recovery (28th), Cloud Backup (19th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Davilson  Aguiar - PeerSpot reviewer
Analista Tecnologia Banco de Dados at Centro de Gestão da Tecnologia da Informação
Very cost-effective and well organized with good compression
It could improve its interface or offer a specific screen for the manager of the company. A managerial user who wants more information beyond the operational technician should be able to access it. It could include greater transparency regarding the volume of data trafficked on the network, as well as the expectation of deduplication. A more practical strategy could come with a backup policy model as a suggestion for both large and small companies. A simple suggestion is to visually implement the backup time as far as your physical media.
Adam Augustín - PeerSpot reviewer
Country Manager at Prianto Ltd
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support is outstanding and world-class."
"It brought many advantages - such as the learning curve being very light."
"Bacula is very solid, very stable, and very scalable."
"The most valuable feature is the support for Linux servers."
"Technical support is excellent in my opinion."
"The solution has extensive documentation and a very active community."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"It has surpassed our expectations time and time again."
"The local mount utility is most valuable. I do restores fairly regularly. Thankfully, I have not ever lost an entire server that I've had to resurrect, but I certainly have people who erroneously saved over a file or have deleted a file. So, we've done that quite a bit. We still have the DL4000 appliance, and we had, kind of, extrapolated that out over a five-year period. Now, we're in year six, so we had to add storage, which we did as a SAN next to DL4000, but prior to adding in that extra storage, we, here and there, would run into situations where for whatever reason, it would want to be pulling a new base image, and then we would run out of storage. So, we would utilize the archive feature and archive the old data that we want to hang on to, but we don't necessarily need it taking up current data storage. Being able to export out really old data is most valuable to us. Then, we just store that on a NAS that we keep in another building."
"Basically, half of my day is saved because of the email notification and alerts."
"Rapid Recovery is one of the most durable and rock-stable solutions."
"It is pretty simple to set up and use, the ease of use has reduced the administration time involved in our backup and recovery operations, and I can sleep easily at night knowing that I've got one of the best solutions in place for the school."
"Just knowing that the data is easily recoverable is our ROI. It definitely lowers risk."
"It is very easy to use, and it saves hours on each restore."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
 

Cons

"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"It could improve its interface or offer a specific screen for the manager of the company."
"Many features have been converted to commercial licensing, which restricts their availability."
"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
"The interface needs to be easier for adding new devices to be managed."
"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"We would like to see an improvement in the functionality of the GUI."
"The initial setup could be a bit easier."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"For the most part, it is really good in terms of flexibility and choice of recovery methods. What we found lacking was being able to back up virtual volumes that are clustered. We ran out of luck there. There should be an option for backing up clustered virtual volumes."
"There is room for improvement in customer service and support. I would like to see faster response time."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"One area where Quest Rapid Recovery has room for improvement is in the handling of snapshots on Hyper-V."
"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that."
"It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"The pricing is on the higher end."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"I don't think the licensing for the product is very expensive."
"Its price is okay. It is reasonable in terms of the way it works."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Financial Services Firm
10%
Computer Software Company
8%
University
8%
Manufacturing Company
10%
Performing Arts
9%
Outsourcing Company
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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