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Bacula Enterprise vs Quest Rapid Recovery [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bacula Enterprise
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
10
Ranking in other categories
Backup and Recovery (27th), Cloud Backup (19th)
Quest Rapid Recovery [EOL]
Average Rating
8.8
Reviews Sentiment
5.6
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Featured Reviews

GiovanniRamirez - PeerSpot reviewer
Senior IT Consultant at Xerif
Solid backup tool with good scalability
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy it in their environment It was a very good project. The Bacula concept, topology, and networking…
US
Technical Manager at Optimistic Technology Solutions Pvt Ltd
Reliable and efficient for our data backup needs
I would rate the easiness of the initial setup as an eight out of ten. During our initial setup of Quest Rapid Recovery, we encountered some smaller issues, mainly related to version compatibility and system changes. Setting up Quest Rapid Recovery was quick and done within a day. We started by ensuring the required prerequisites were in place. One server was dedicated to Rapid Recovery, and another acted as a proxy for communication. After installing the Rapid Recovery client on both servers and establishing communication, we configured settings and set up a backup schedule, deciding on file-level or full backups as needed. The process was straightforward, making the deployment efficient and completed within a day. One person with the right skills is all it takes for the deployment.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has extensive documentation and a very active community."
"Technical support is excellent in my opinion."
"It can be used in virtually any environment we have onsite."
"The most valuable features are the special plugins such as SAP HANA databases, Microsoft SQL, and various types of virtualization."
"We have been using it for several years and we are very satisfied with how easy it is to configure and set up and run backups."
"It is easy to scale Bacula Enterprise even if your system is growing tremendously in data and servers."
"The support is outstanding and world-class."
"It brought many advantages - such as the learning curve being very light."
"Quick and easy backups for all of my servers."
"The compression and deduplication features have helped to save on storage costs."
"I sleep well at night knowing that our systems are protected."
"The data protection strategy varies on a case-by-case basis, but overall, it's doing well."
"The solution is a great backup for the retail environment."
"Disk backup (archiving to the cloud) is its most valuable feature because it provides for our disaster recovery plan."
"The best feature of the solution is the user interface."
"Customer Service: So far, I've found both the online forums and Dell Community pages and the Dell knowledge base pretty extensive, and all our direct support with Dell techs has been quick and so far very helpful."
 

Cons

"We are looking for a unique interface that can rule both enterprise and open source editions. Such a thing does not yet exist."
"Easier setup and configuration, perhaps including a GUI, would be an improvement."
"A more user-friendly interface (GUI) can be developed."
"The interface needs to be easier for adding new devices to be managed."
"Bacula needs a graphical user interface because, for administrators, the command-line interface is okay, but for the average user it is not very easy."
"Many features have been converted to commercial licensing, which restricts their availability."
"We would like to see an improvement in the functionality of the GUI."
"Relying solely on a desktop is a bit frustrating as its GUI isn't exactly responsive."
"It's very expensive which is why I want to drop it."
"There is room for improvement in customer service and support. I would like to see faster response time."
"There could be better space management for incremental data. When you use incremental data, the space in the appliance keeps on going up. There should be a better way to manage the space. You have to manage the incremental data to reduce the time."
"In case, if there is anything, it would be the speed of the operation to be finished. Even then, I can easily work on the storing function before the operation is finished."
"GUI response time has a LOT of lag, although in all fairness it might be due to us running more clients than we should on the server."
"It is expensive. If you do not need physical backups, it is expensive for basic virtual backups."
"It would be nice if you could deploy the agent without having to reboot."
"It is quite surprising to me that the configuration cannot be backed up automatically, and I think that Rapid Recovery should have an option for scheduled configuration backup."
 

Pricing and Cost Advice

"This is an open-source solution."
"We have a perpetual license."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It is a little expensive. However, I haven't compared it to other solutions. Being a nonprofit, it is always good to have nonprofit discounts on products."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"The pricing is on the higher end."
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Top Industries

By visitors reading reviews
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
9%
University
8%
Outsourcing Company
17%
Comms Service Provider
9%
Manufacturing Company
8%
Performing Arts
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Bacula Enterprise?
Bacula is more expensive than various other solutions. It’s almost completely commercial now. Products like Veeam software are much more expensive.
What needs improvement with Bacula Enterprise?
Many features have been converted to commercial licensing, which restricts their availability.
What is your primary use case for Bacula Enterprise?
The last scenario in which I used Bacula was for a customer who needed some open-source tool which could support encryption at that time. We managed to convince the customer to use Bacula to deploy...
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
What is your primary use case for Quest Rapid Recovery?
We have sold some of the products to our customers, mainly to remove competitors like Veeam and also other appliances that do not have the whole package integrated into just one appliance.
 

Also Known As

No data available
Dell AppAssure
 

Overview

 

Sample Customers

NASA, SwissCom, Navisite, Turner Studios, Bank Austria, Caixa Bank, SdV Plurimedia, Leibniz University Hannover, Zeta Global, Tricore, NetLog, Siemens, LocaWeb, wbsGo, itesys, Queens School of Computing, Escrypt.
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
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