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Barracuda Backup vs MSP360 Backup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Backup
Ranking in Backup and Recovery
53rd
Ranking in Cloud Backup
48th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
MSP360 Backup
Ranking in Backup and Recovery
55th
Ranking in Cloud Backup
43rd
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
15
Ranking in other categories
Disaster Recovery (DR) Software (31st), MSP Backup (6th)
 

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Barracuda Backup is 1.3%, up from 0.5% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Barracuda Backup1.3%
MSP360 Backup1.1%
Other97.6%
Backup and Recovery
 

Featured Reviews

GANESAN K - PeerSpot reviewer
Senior Technical Engineer at Safezone Secure Solutions Private Limited
Rating shows fast restoration and reliable support with scope for improved integration and database backup options
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a separate solution for database backups. While other SQL servers are supported, Barracuda Backup has limitations with database backups. The main area for improvement is integration and support for databases.
CONRAD FORREST - PeerSpot reviewer
President at MTS Consulting Group, Inc.
The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support
MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has been stable for us."
"Recovering the system and system files in disaster cases."
"The solution’s scalability is good because its space is unlimited. We can start in Office365 with one terabyte bit of information and leverage through an enterprise solution of 1000 users."
"One valuable feature of Barracuda Backup is that it can be used as thin VMware storage."
"Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish."
"The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware."
"Barracuda Backup is cost-effective because there is no licensing cost per server or VM."
"The most valuable feature of MSP360 Backup is its reliability."
"Client-side encryption minimizes worries about data being captured on the back-end."
"Provides connectivity to a lot of different cloud storage solutions."
"The initial setup is very easy. It's not overly complex."
"It has allowed me to implement a cost effective, highly configurable solution."
"Technical support is very good."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"General ease of use and performance of the Windows version is the most valuable feature."
 

Cons

"In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve."
"Snapshot for different kinds of virtual/physical server could be improved with new implementation functionality and related tools."
"Barracuda Backup's support could be improved because sometimes the support team is situated outside the country, leading to time zone issues."
"An improvement is required in reports and backups for sharing on Linux and Unix."
"It would be nice if a user could delete something and then recover it themselves. That would be a nice feature."
"The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported."
"Barracuda Backup's user interface needs to be renewed as it appears outdated."
"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The graphics are looking a bit old and should be updated."
"The other issue is that I don't like the implementation of the SQL backup."
"The interface could use some updating."
"If I have an incident and I need to restore something very fast, I want to restore a particular virtual machine, maybe in an hour and that is not possible to do with MSP360."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."
 

Pricing and Cost Advice

Information not available
"Pricing is reasonable although can be quite a large upfront cost."
"MSP360 is vastly cheaper than its competitors and has almost all the same features."
"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."
"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."
"The solution is expensive."
"Its pricing needs improvement."
"It provides a good cost savings compared to our previous cloud backup."
"I rate the price of MSP360 Backup a seven out of ten."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Financial Services Firm
11%
Construction Company
10%
Manufacturing Company
8%
Construction Company
14%
Financial Services Firm
13%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Backup?
The pricing is very competitive. Licensing is on a yearly basis, and Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
What needs improvement with Barracuda Backup?
The product needs improvement to become better. For example, we attempted to integrate with Postgres SQL server to backup the database alone, which was not supported. For this reason, we required a...
What is your primary use case for Barracuda Backup?
We are partners with Trellix Move Antivirus and we have sold it previously. That particular bundle has changed as Trellix has moved to Complete Protection and the DLP comes under another bundle. We...
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Also Known As

LiveVault, Barracuda Virtual Backup, Barracuda Backup Appliance
Cloudberry Backup
 

Overview

 

Sample Customers

Ochsner Health System
StratX
Find out what your peers are saying about Barracuda Backup vs. MSP360 Backup and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.