

Unitrends and Barracuda Backup are leading backup solutions competing in the backup software category. Based on user feedback, Barracuda Backup has the upper hand for its robust features and value.
Features: Unitrends offers extensive data restores, flexible deployment options, and comprehensive support. Barracuda Backup is known for its security features, ease of use, and a richer feature set that provides greater variety.
Room for Improvement: Unitrends needs better reporting tools, faster restore times, and performance enhancements. Barracuda Backup requires improved scalability, more intuitive management tools, and better management interfaces.
Ease of Deployment and Customer Service: Unitrends deployment is straightforward and receives high customer satisfaction for support. Barracuda Backup's deployment is simple but receives average customer service feedback. Unitrends scores higher for customer service quality.
Pricing and ROI: Unitrends offers competitive setup costs and a high ROI according to users. Barracuda Backup has higher initial costs but justifies its price through feature efficiency and overall satisfaction. Unitrends is preferred for its cost-effectiveness, while Barracuda Backup is seen as a solid investment for its comprehensive feature set.
It not only saves time but also protects data.
Other times I may have to wait longer for solutions if the technical support is less familiar with the product.
Sometimes the engineers allocated to our cases appear to be inexperienced as they ask about basic queries we have already tested.
From my experience, the technical support from Barracuda receives an eight out of ten.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
Opting for a virtual appliance model provides easier scalability without requiring much licensing or configuration work.
The scalability is sufficient for my clients' use cases.
Latency issues only occur due to physical connectivity problems, but with good connectivity, it works well.
In using Barracuda Backup, sometimes the VM has issues and becomes non-functional, requiring support tickets to resolve.
The main area for improvement is integration and support for databases.
Adding AI features for security would also be beneficial as artificial intelligence is always helpful from a security perspective.
Integration with vendors other than VMware and Hyper-V would make it more competitive.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
Barracuda even provides replacements after three years if a device reaches end of life, without any extra charges.
Makes it cheaper compared to other solutions.
Barracuda email security works effectively with O365, and we have been able to achieve many use cases that other competitive products such as Micro, Fortinet, Trellix, or Forcepoint could not accomplish.
The most valuable feature of Barracuda Backup is that it's on the cloud, so there is no need for hardware.
One valuable feature of Barracuda Backup is that it can be used as thin VMware storage.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
| Product | Market Share (%) |
|---|---|
| Unitrends | 0.5% |
| Barracuda Backup | 1.0% |
| Other | 98.5% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 1 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 16 |
| Large Enterprise | 8 |
Barracuda Backup maximizes data protection for businesses by automating and managing backups, providing secure and scalable storage options both on-premises and in the cloud, and simplifying restore processes.
Barracuda Backup is designed to protect critical business data through automated backup processes and efficient disaster recovery. It ensures data integrity while offering secure, scalable storage solutions. Users value its capability to simplify backup management, reduce manual intervention, and support hybrid environments, making it adaptable to different infrastructure setups. The solution's easy installation, reliable data protection, and seamless integration across environments are notable advantages.
What are the key features of Barracuda Backup?Barracuda Backup is deployed across several industries including finance, healthcare, and education, where data protection and quick recovery from disruptions are crucial. It adapts to sector-specific needs and provides reliable backup and recovery solutions, ensuring data security and availability in critical sectors.
Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.
Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.
What are the key features of Unitrends?In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.
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