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Barracuda Email Security Gateway vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
52
Ranking in other categories
DMARC Authentication Software (4th), Secure Email Gateway (SEG) (5th)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

Barracuda Email Security Gateway and Trend Micro ScanMail aren’t in the same category and serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 6.4%, down 8.5% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 1.0% since last year.
Secure Email Gateway (SEG)
Anti-Malware Tools
 

Featured Reviews

Mohammed Shah Newaj - PeerSpot reviewer
Instantly blocked and reduced our spam emails
The solution has to improve in a very specific way. When we allow our customers to send or scan email through our Barracuda Email Security Gateway, we are permitting their email server IP address, but not any domain. One of our customers has an email server where they are hosting five domains within their server. They are sending and receiving email through that server by using Barracuda Email Security Gateway. Therefore, we allow their IP address to send email through our Barracuda Email Security Gateway, then we declare MX for receiving email on behalf of our customers. After receiving the email, we deliver it to the specific IP address of the customer. Since we are only allowing the IP address, if an incident happens within a customer's email server or an email server gets compromised, then it starts sending spam. That creates a huge problem for the solution as it allows all emails because the customer's IP address is allowed to relay email through our Barracuda Email Security Gateway. Barracuda should add an option where it can add multiple domains, such as abc.com, bbc.com, and cbc.com. Therefore, this domains' emails will be allowed and other domains' emails will not be relayed through Barracuda Email Security Gateway. Whereas, if you allow the IP address, then any of the domain's emails will be relayed through Barracuda Email Security Gateway. That is the drawback that I have observed. So, Barracuda should work on this.
Jaffar Ali - PeerSpot reviewer
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The security protection is the best and it's GUI is user-friendly."
"The most valuable feature is the Antispam services, which are the basic services of spam device"
"Eliminating inbox clutter creates an opportunity to be more productive instead of wasting time manually sorting through spam."
"The client has the option to blacklist or whitelist any email address or domain based on the sender and recipient filters. If they want, they can restrict any IP addresses so email won't be received from those IP addresses."
"One advantage is its immediate deployment capability. So the fast speed to deploy is a big plus point."
"Barracuda Email Security Gateway is very simple to use."
"The product safeguards user mail for gateway defense, data protection, business continuity, AI-based inbox defense, and automated threat detection and incident response."
"It is a very stable solution."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
 

Cons

"There is room for improvement in the management of multiple domains."
"There are limited administration controls that should be improved."
"The pricing is a little bit high, and it is causing the company to rethink renewal. If they could lower the pricing, that would be ideal."
"Spam is not always detected, and it should be more automated. We have seen that some emails are allowed by these emails, which are then stopped by Microsoft."
"Solution requires regular checking to ensure it's 'keeping up' with spam."
"The reports are standard, and it would be nice to be able to customize them."
"Barracuda Email Security Gateway should include ATP in the next release."
"The UI could be a little cleaner and require less clicking around in different modules. They give the illusion of a single pane of glass, but as you click around to different products, you're actually being transferred into a different system."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"The sandboxing part can be improved."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail was one of the best solutions a few years ago, but it is no longer the best solution because of its old-fashioned management console. Customers associate it with something that is old because there is no change in the management console. It has old icons, and it is not fresh enough. It is also not easy to use or play with. The report engine is also old-fashioned. Customers want something easier, quicker, and cleaner."
 

Pricing and Cost Advice

"The regular pricing was initially very reasonable, but three years ago, Barracuda revised their price list and SKUs, resulting in a significant doubling of the standard prices."
"The licensing cost is competitive, it's not too high and not too low."
"The solution is priced low. We have received a good price discount here in Sri Lanka. There are additional licenses we have to purchase a license for the ATP."
"This is one of the major points for integrating this solution in any organization. Barracuda Email Security Gateway needs to make it a bit more tolerable for customers because it is increasing every year. They should create a plan for reducing the cost."
"As far as advanced email security systems, this product is mid-range on the pricing scale."
"It is a cost-effective and relatively cheap solution as compared to others. Our customers have a yearly subscription. We do have a few customers with monthly subscriptions, but they have cloud-based Email protection, which is a different type of solution. Both solutions are very good."
"Barracuda Email Security Gateway is a cost-effective solution."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"It's a yearly subscription, but the price could be better."
"It is an expensive solution. I rate the pricing a seven out of ten."
"Its price is okay. It is not too high."
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Top Industries

By visitors reading reviews
Educational Organization
48%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
4%
Financial Services Firm
16%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Barracuda Email Security Gateway?
Barracuda Email Security Gateway is very simple to use.
What needs improvement with Barracuda Email Security Gateway?
Barracuda Email Security Gateway should include ATP in the next release.
What do you like most about Trend Micro ScanMail?
What I like the most about Trend Micro ScanMail is its easiness.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
Trend Micro ScanMail is priced in the middle range—not too expensive and not too cheap. In my experience, there are more costly solutions available, but this one provides a balanced cost.
What needs improvement with Trend Micro ScanMail?
I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database.
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
ScanMail
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal Security and others in Secure Email Gateway (SEG). Updated: May 2025.
851,823 professionals have used our research since 2012.