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Barracuda Email Security Gateway vs Trend Micro ScanMail comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Security Ga...
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
56
Ranking in other categories
DMARC Authentication Software (2nd), Secure Email Gateway (SEG) (5th)
Trend Micro ScanMail
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Anti-Malware Tools (19th)
 

Mindshare comparison

Barracuda Email Security Gateway and Trend Micro ScanMail aren’t in the same category and serve different purposes. Barracuda Email Security Gateway is designed for Secure Email Gateway (SEG) and holds a mindshare of 8.7%, up 6.7% compared to last year.
Trend Micro ScanMail, on the other hand, focuses on Anti-Malware Tools, holds 0.7% mindshare, down 0.7% since last year.
Secure Email Gateway (SEG) Market Share Distribution
ProductMarket Share (%)
Barracuda Email Security Gateway8.7%
Microsoft Defender for Office 36521.4%
Proofpoint Email Protection20.9%
Other49.0%
Secure Email Gateway (SEG)
Anti-Malware Tools Market Share Distribution
ProductMarket Share (%)
Trend Micro ScanMail0.7%
Microsoft Defender for Endpoint8.1%
F-Secure Total3.9%
Other87.3%
Anti-Malware Tools
 

Featured Reviews

MM
Graduate Student at ain shams
Secures email by identifying threats and managing email policies effectively
The intuitive management interface feature makes email security policies very easy to implement as it's all about features that need to be enabled or disabled. Our investigation in any incident or mail is very useful as it provides all details about incoming mails, enabling thorough review and detection. The real-time threat intelligence feature is particularly useful as it detects all kinds of threats identified by incoming mails. The Impersonation license utilizes AI tools. Sometimes some phishing mails are reported as phishing, but they are not actually phishing mails. They are detected due to certain words and languages that appear suspicious but were generated by AI tools. Everyone or an advisor may use it for their own purpose or learning, even though it indicates that the mail detected is phishing when it's not.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Ensures continuous protection with real-time scanning of emails and mailboxes
ScanMail needs improvement in its reporting, as it is currently weak in some areas. Additionally, the response time of their technical support is slow and needs enhancement. Overall, Trend Micro's technical support has deteriorated, and pricing is another area that requires attention. The list pricing is high, and we lose deals against competitors because of this. Trend Micro should consider reducing their prices, especially for large customers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance is good."
"It not only tackles spam effectively but also incorporates advanced features like ATP and active features which ensures a comprehensive and adaptable email security solution tailored to their heterogeneous environment."
"I appreciate that the product provides account takeover protection."
"All features it provides on the cloud environment are very, very useful, including the antivirus that is enabled on it."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"We have found some of the valuable features to be how easy the solution is to configure, the graphic support, and the intuitive dashboard."
"It is very simple to whitelist addresses."
"This product is powerful and quite simple to use."
"Its integration with mail platforms is valuable."
"I like that Trend Micro ScanMail is very effective and quite strong."
"The analysis part is good."
"I find Trend Micro ScanMail to be a stable solution, and I would rate its stability as nine out of ten."
"The most effective feature of ScanMail is its real-time antivirus behaviors, particularly when it scans URLs."
"What I like the most about Trend Micro ScanMail is its easiness."
"The pricing of Trend Micro ScanMail is average, which is fine."
"It does the job. Even when our clients have a very high rate of emails per second, there has been no problem."
 

Cons

"The deep scanning feature needs to be improved."
"The reporting can be improved."
"We still have critical threats coming into our environment and delivered to our users. When we compare it with other solutions, these other solutions can already detect those threats."
"The pricing needs improvement."
"I have noticed that it takes a little time to get familiar with after deploying and some tweaks need to be done as things come up."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"There are some times when legit emails are trapped on Barracuda and we are unable to get that information unless we actually log on to the network to find out."
"The scalability needs improvement, it's the only feature that is required."
"The weaknesses of Trend Micro ScanMail are that it doesn't fully protect ad-based web access and lacks proper security for Outlook, iOS, and web browser access."
"Its user interface is pretty old-fashioned, and sometimes, it's hard to find the features that you are looking for. The user interface definitely needs some improvement."
"The sandboxing part can be improved."
"The price could be better. I think it's pretty good compared to other solutions as far as the features are concerned. It basically covers most of the stuff which we require for email security. But it would be better if they made it a little cheaper and more cost-effective. That would make it easier for us to sell it."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"ScanMail needs improvement in its reporting, as it is currently weak in some areas."
"Even Trend Micro ScanMail support staff are not familiar with this product."
"I believe there is room for improvement in better signatures, better reporting features, and more insight into the spam emails database."
 

Pricing and Cost Advice

"e solution's pricing is exceedingly high, and it continues to increase."
"There is an annual license required for this solution."
"We find the solution's pricing okay."
"The pricing for the product is fine."
"The price of Barracuda Email Security Gateway is approximately $17 per user annually."
"We are using the trial version right now, and before purchasing the license, we need to solve some of the issues that we are facing. We need a proper solution for our email, and then we will look into pricing. We have a vendor for licensing."
"For overall value and cost, Barracuda came in as most appropriate, price as well as services provided. In terms of price, it's average . It's not the most expensive, it's not the least expensive but it works well."
"The price of this solution is very high, but it's working fine."
"Its price is okay. It is not too high."
"It is an expensive solution. I rate the pricing a seven out of ten."
"It's a yearly subscription, but the price could be better."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
7%
Outsourcing Company
5%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise13
Large Enterprise13
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
 

Questions from the Community

What is your experience regarding pricing and costs for Barracuda Sentinel?
I would suggest that pricing for Barracuda Email Security Gateway rates around seven. It is not too expensive, but it is a considerable cost. Compared with others, Barracuda Email Security Gateway ...
What needs improvement with Barracuda Sentinel?
Regarding real-time intelligent features of the Barracuda Email Security Gateway, some spam emails are still being released by the ESG to the end users, so the functionality is not working appropri...
What is your primary use case for Barracuda Sentinel?
My use case for the Barracuda Email Security Gateway is to protect our emails from phishing and spam emails to get them blocked by the ESG.
What is your experience regarding pricing and costs for Trend Micro ScanMail?
The pricing of Trend Micro ScanMail is average, which is fine. Pricing doesn't have anything to do with this; their pricing is standard.
What needs improvement with Trend Micro ScanMail?
The major limitation of this product is that their documentation is very poor; their documentation is extremely poor. Their support is very poor for this product, and the solution is average. To be...
What advice do you have for others considering Trend Micro ScanMail?
I work as a security consultant in Bangladesh Election Commission, a government organization. I have limited experience with Trend Micro ScanMail but can provide some insights. I purchased it from ...
 

Also Known As

Barracuda Spam and Virus Firewall, Barracuda Sentinel
ScanMail
 

Overview

 

Sample Customers

Evolution Recruitment Solutions, Evans Delivery Company, Osoyoos Credit Union, Synovis Life Technologies, Camden County Technical Schools, DEK, Evans Delivery Company, Colgate Rochester Crozer, Hemmera, South Carolina Heart Center, Ferma Corporation, Major League Baseball (MLB), Healy Brothers Automotive Group
L&T Chiyoda, Assaf Harofeh Medical Center, Atlanta Gastroenterology Associates, Atma Jaya Catholic University of Indonesia, Bishop Luffa School, Brooks Rehabilitation, CHR de la Citadelle, CHRU de Nancy
Find out what your peers are saying about Microsoft, Proofpoint, Abnormal AI and others in Secure Email Gateway (SEG). Updated: January 2026.
881,665 professionals have used our research since 2012.