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BetterCloud vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in User Provisioning Software
14th
Ranking in SaaS Management Platforms
9th
Average Rating
7.0
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Data Loss Prevention (DLP) (36th)
SailPoint Identity Security...
Ranking in User Provisioning Software
2nd
Ranking in SaaS Management Platforms
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
Identity Management (IM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), Cloud Infrastructure Entitlement Management (CIEM) (3rd), Identity Governance Administration (IGA) (2nd)
 

Mindshare comparison

As of August 2026, in the User Provisioning Software category, the mindshare of BetterCloud is 1.4%, up from 0.5% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 18.6%, down from 29.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software Mindshare Distribution
ProductMindshare (%)
SailPoint Identity Security Cloud18.6%
BetterCloud1.4%
Other80.0%
User Provisioning Software
 

Featured Reviews

PaulHeard - PeerSpot reviewer
CIO at a consultancy with 201-500 employees
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Mitch MO - PeerSpot reviewer
Specialist Consultant at a financial services firm with 10,001+ employees
Access lifecycle has been streamlined but connectors for non‑human identities still need improvement
We currently use IdentityIQ and do not have SailPoint Identity Security Cloud. We only have IdentityIQ on-premises. I do not have extensive experience with analytics, but I know that there are custom reports available to obtain information about data in SailPoint. I am not entirely familiar with analytics data. It is difficult to score because you have to compare with another product to assess it. We are satisfied with IdentityIQ. However, I understand that we will not have a choice but to move to a cloud solution in the future because SailPoint is not investing in new upgrades or evolution of IdentityIQ. My overall rating for this product is 7.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"You simply cannot use Google Apps without it, so it's a no brainer."
"On balance we find IdentityIQ to have the best mix of functionality and ease of use, as well as being the easiest and most flexible to deploy."
"Depending on the requirements, SailPoint IdentityIQ provides a lot of functionality that can suit any enterprise's requirements."
"IdentityIQ's best features are the hassle-free user experience and security."
"I am satisfied with the overall performance and stability."
"The most valuable feature for our customers and for us is the identity data warehouse."
"The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications."
"One of the most valuable aspects of SailPoint is its open integration interface."
"The solution's most valuable feature is its integration with Slack for the notification of access requests."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"Would love for it to be able to replace our SSO as well as provide connectivity and the same level of automation to our other SaaS products."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version."
"There are more functionalities in the Cloud that could be explored."
"It allowed to implement the automated processes when a new employee is hired. It allows to have a main central process for new hires."
"The interface should be simple and easier to use."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"The interface can improve, and the product could become a little cheaper."
 

Pricing and Cost Advice

Information not available
"SailPoint IdentityIQ is highly-priced, and I rate it an eight out of ten for pricing."
"You do pay one price for the license but that price depends on what you choose to include as far as the optional modules go."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"SailPoint IdentityIQ is too expensive for small and medium companies. It is an expensive product."
"The licensing fees are on a yearly basis."
"I found the pricing to be relatively high."
"The pricing is a little bit higher than other tools."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Manufacturing Company
8%
Computer Software Company
7%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise43
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

No data available
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about BetterCloud vs. SailPoint Identity Security Cloud and other solutions. Updated: June 2026.
908,800 professionals have used our research since 2012.