BetterCloud vs SailPoint Identity Security Cloud comparison

BetterCloud and SailPoint are both solutions in the User Provisioning Software category. BetterCloud is ranked #12 with an average rating of 6.0, while SailPoint is ranked #2 with an average rating of 8.3. BetterCloud holds a 0.5% mindshare in UP, compared to SailPoint’s 29.7% mindshare. Additionally, 100% of BetterCloud users are willing to recommend the solution, compared to 96% of SailPoint users who would recommend it.

BetterCloud

Read 2 BetterCloud reviews

377 Views
106 Comparison Views

100% willing to recommend

SailPoint Identity Security...

Read 71 SailPoint Identity Security Cloud reviews

12,910 Views
5,164 Comparison Views

96% willing to recommend

BetterCloud

SailPoint Identity Security...

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Executive SummaryUpdated on Jun 29, 2025

SailPoint Identity Security Cloud and BetterCloud are competing products in identity and access management. Data comparisons show that while customers are generally more satisfied with SailPoint's pricing and support, BetterCloud is favored for its extensive features and integration options.

Features: SailPoint Identity Security Cloud focuses on advanced identity governance, access management, and compliance, with a strong emphasis on security and automation. BetterCloud offers robust SaaS management capabilities, detailed oversight, and monitoring of applications, alongside workflow automation options.

Ease of Deployment and Customer Service: SailPoint provides a streamlined deployment model with comprehensive support and effective customer assistance. BetterCloud offers a straightforward deployment process and accessible customer service, potentially requiring more internal resources.

Pricing and ROI: SailPoint Identity Security Cloud presents competitive pricing and favorable ROI, focusing on security and compliance for risk reduction. BetterCloud offers extensive feature sets that enhance value, justifying its cost by streamlining SaaS management for immediate ROI.

To learn more, read our detailed BetterCloud vs. SailPoint Identity Security Cloud Report (Updated: September 2025).

Buyer's Guide

BetterCloud vs. SailPoint Identity Security Cloud

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BetterCloud

Ranking in User Provisioning Software

12th

Ranking in SaaS Management Platforms

11th

Average Rating

7.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Data Loss Prevention (DLP) (39th)

SailPoint Identity Security...

Ranking in User Provisioning Software

2nd

Ranking in SaaS Management Platforms

1st

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)

Mindshare comparison

As of October 2025, in the User Provisioning Software category, the mindshare of BetterCloud is 0.5%, up from 0.4% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 29.7%, down from 30.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

User Provisioning Software Market Share Distribution
Product	Market Share (%)
SailPoint Identity Security Cloud	29.7%
BetterCloud	0.5%
Other	69.8%

User Provisioning Software

Featured Reviews

PaulHeard

CIO at a consultancy with 11-50 employees

Experienced easy deployment and stable performance but user support needs improvement

The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.

Read full review

Mitch MO

Identity Life Cycle Lead IAM Identity Access Management Specialist at Desjardins

Adapts workflows with industry-specific flexibility for big companies

We find flexibility to be one of the most valuable features. The solution can be customized to adapt the workflow to our industry, offering considerable flexibility. Additionally, it is considered a good solution for large companies due to its scalability and ability to cater to the needs of many customers. It has also enhanced security and provided significant flexibility for our specifications module.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."

"The tool's GUI is user-friendly."

"It is a scalable product."

"IdentityIQ's best features are the hassle-free user experience and security."

"The tool is quite stable and user-friendly."

"SailPoint has an edge in terms of security since administrators have limited access, unlike ServiceNow where you can change everything."

"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."

"Good life cycle management, segregation of duties, and analytics features."

"The community is very active and when I had questions about an issue, I was able to find the resources."

More SailPoint Identity Security Cloud pros

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."

"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."

"Scalability is hard, especially when you are doing it in real time."

"I would like for the next release to have a more user-friendly interface."

"The interface can improve, and the product could become a little cheaper."

"If there's a price reduction for SailPoint IdentityIQ, that would be helpful. Another area for improvement in the product is the technical support, which needs to be more friendly to customers."

"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."

"The solution needs to have more out-of-the-box integration with different applications and solutions."

"SailPoint IdentityIQ could be cheaper."

More SailPoint Identity Security Cloud cons

Pricing and Cost Advice

Information not available

"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."

"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."

"They are expensive."

"SailPoint is higher in price as compared to Saviynt. The initial cost of SailPoint is very high. There are additional costs to the standard licensing fees."

"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."

"The product is expensive. I rate its pricing an eight out of ten."

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."

"It is a costly solution. Its cost, for sure, should be reduced."

More SailPoint Identity Security Cloud pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

16%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	8
Large Enterprise	40

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?

The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.

See all answers

What needs improvement with BetterCloud?

BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...

See all answers

What is your primary use case for BetterCloud?

We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...

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How does Sailpoint IdentityIQ compare with CyberArk PAM?

We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...

See all answers

What is your experience regarding pricing and costs for SailPoint IdentityIQ?

The product is expensive. People need to opt for a licensing plan for one year or three years.

See all answers

What advice do you have for others considering SailPoint IdentityIQ?

You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.

See all answers

Comparisons

No data available

Saviynt vs SailPoint Identity Security Cloud

Compared 13% of the time

One Identity Manager vs SailPoint Identity Security Cloud

Compared 7% of the time

Microsoft Entra ID vs SailPoint Identity Security Cloud

Compared 7% of the time

Okta Workforce Identity vs SailPoint Identity Security Cloud

Compared 6% of the time

Omada Identity vs SailPoint Identity Security Cloud

Compared 4% of the time

More SailPoint Identity Security Cloud Competitors

Product Reports

Buyer's Guide

SaaS Management Platforms

August 2025

Download BetterCloud product report

Buyer's Guide

SailPoint Identity Security Cloud

September 2025

SailPoint Identity Security Cloud report

Download SailPoint Identity Security Cloud product report

Also Known As

No data available

IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello

Overview

BetterCloud provides an extensive SaaS management platform dedicated to optimizing IT operations for efficient application oversight. It integrates automation, visibility, and security enhancements, making it a strategic choice for streamlined operations.

Focusing on cloud-based management, BetterCloud offers tools for administrators to control, secure, and streamline SaaS app services. By leveraging automation, it reduces manual tasks improving efficiency. It ensures comprehensive visibility across business applications, which is crucial for maintaining security and compliance. IT teams can achieve proactive prevention and quick resolution of potential security issues. This makes it a vital asset for reducing workloads and empowering IT staff to focus on strategic initiatives.

What are the most important features of BetterCloud?

SaaS Application Security: Safeguards data and enforces policies for app access.
Automated Workflow: Streamlines repetitive tasks, enhancing productivity.
Visibility and Control: Provides extensive insights into usage and configurations.
Policy Enforcement: Ensures compliance with IT regulations and standards.
Integrations: Seamlessly connects with numerous external applications for enhanced functionality.

What benefits or ROI should users look for in BetterCloud reviews?

Cost Savings: Optimizes resource allocation reducing operational costs.
Increased Efficiency: Automation leads to faster task completion and reduced manual errors.
Improved Security Posture: Enhanced monitoring and policy management protect critical data.
IT Management Simplification: Consolidates multiple management tools into a single platform.
Faster Incident Response: Quick detection and resolution of security threats.

BetterCloud implementation spans industries like finance, healthcare, and technology, offering tailored controls and automation to suit sector-specific compliance and productivity demands. Each industry benefits from reduced risk exposure and enhanced operations, thanks to BetterCloud's adaptive capabilities.

BetterCloud

SailPoint Identity Security Cloud is known for its user-friendly interface, high-level automation, and a wide range of pre-built connectors, making it flexible for workflow customization and robust identity lifecycle management with AI integration.

SailPoint Identity Security Cloud provides strong security features such as provisioning and certification, enhanced by AI and machine learning. It effectively manages user access, roles, and governance across environments. The platform offers scalability, comprehensive documentation, and seamless integration with third-party solutions. Despite its high cost and complex configuration, it is designed to meet enterprise needs in application provisioning, access management, and lifecycle management. Cloud and on-premises deployments are supported.

What are the key features of SailPoint Identity Security Cloud?

User-Friendly Interface: Intuitive and simple to navigate for effective management.
Robust Automation: Automates identity lifecycle processes efficiently.
Out-of-the-Box Connectors: Extensive connectors available for rapid integration.
AI and Machine Learning: Integrates AI for smarter provisioning and certification.
Flexible Customization: Tailors workflows and identity management as needed.

What benefits can users expect when evaluating SailPoint Identity Security Cloud?

Scalability: Easily scales with the growing needs of enterprises.
Comprehensive Governance: Ensures thorough compliance and governance measures.
Seamless Integration: Supports easy integration with third-party applications.
High-Level Security: Protects data with robust security features.
Regulatory Compliance: Facilitates adherence to regulatory requirements.

SailPoint Identity Security Cloud is employed across industries for application provisioning and identity access management, supporting onboarding, offboarding, and role management. It addresses the needs of cloud and on-premises environments, providing centralized control and compliance assistance for account administration in enterprises.

SailPoint

Sample Customers

HelloFresh, Oscar Health, Square

Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL

Buyer's Guide

BetterCloud vs. SailPoint Identity Security Cloud

September 2025

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