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BigFix vs Centrify Endpoint Services [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BigFix
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
100
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (23rd), Patch Management (8th), Unified Endpoint Management (UEM) (11th), Autonomous Endpoint Management (6th)
Centrify Endpoint Services ...
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
InderjeetSingh4 - PeerSpot reviewer
Administrator at a tech vendor with 10,001+ employees
End-to-end automation has simplified patching and software deployment across thousands of servers
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initiated through the patch policy, it appears on the console but arrives in chunks. When targeting hundreds of servers from the patch policy, the actions come in chunks such as ten out of six, ten out of nine, or ten out of fifteen. This fragmented approach creates a significant challenge for the patching team to monitor the action status. I would recommend that the development team provide a single action or one to two actions instead of multiple actions requiring individual monitoring. A broad status update could be provided to the client indicating the overall progress of the patch policy implementation rather than requiring monitoring of every individual action. This would reduce the bandwidth required by the team to track multiple actions on the console.
OM
Solutions Architect at ECM Business Services
Has system multi-factor authentication abilities but is lacking connection between on-premise and cloud-based solutions
What can be improved is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect. My customers were looking to authenticate from the on-premise environment directly to Centrify LDAP and authenticate with the Microsoft Azure Active Direct for workloads that are sitting in Microsoft's cloud platform. The central sites are kind of limited in providing this capability. I'd like to see enhancement of the integration between the on-premise environment, both Linux and Windows-based workloads from on-premise integration into the cloud environment integration. The cloud environment needs improvement, specifically the Microsoft Azure, AWS, and Google cloud platform environments. If this platform can provide the capability to act as an integration, or API, between an on-premise and cloud-based identity and access management solution, then I see this as a complete solution for identity and access management and solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"The best feature of Cortex XDR by Palo Alto Networks is that it collects logs from different sections such as the endpoint, the network, and the cloud, making it easy to investigate alerts, collect some of the investigation packages related to the infected machines, and provide live response."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"My advice for others looking into using Cortex is that it is very easy to use and very useful for the customer environment, whether it's a public or private one."
"It'll not slow down your system when compared to others."
"One of the main benefits of the solution is its intelligence to correlate the events into an incident."
"The normal protection was really effective, and we detected situations that if we didn't have Cortex XDR by Palo Alto Networks, it's highly likely that we would have been affected, but it protected the infrastructure."
"The biggest positive impact I see from Cortex XDR by Palo Alto Networks is a significant reduction in the number of people required to manage it."
"Some of my clients have gone from it taking months to be able to get through a patch cycle or to discover what's out there, down to days."
"BigFix provides tremendous benefits to users and clients and provides a comprehensive view and broad features for users."
"This solution is giving us the results that it's meant for."
"One of the biggest benefits BigFix has had for our organization is the ease and efficiency to perform many different tasks, across pillars and platforms, all from one pane of glass."
"Due to the automation, we've been able to prevent a lot of human errors with BigFix so it's reduced our help desk calls by 50%."
"It is a great product."
"Servers are patched more consistently than they have been previously."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"The solution itself overall is very stable and user-friendly, and it's good for enterprise businesses with a lot of workloads as well."
"The most valuable feature in Centrify is the ability to authenticate in a Linux environment, because this is what my customers were looking for. They are coming from a Linux environment, so they appreciate the identity and access management for allowing Linux workloads to authenticate securely."
 

Cons

"The setup is quite easy. We had appropriate support from the manager. One thing that was missing was the integration part."
"I would like to see improvement in the tool's user interface, particularly in the area of managing alerts and providing more reporting capabilities."
"In an upcoming release, the solution could improve by proving hard disk encryption. If it could support this it would be a complete solution."
"The MAC agent is not as robust feature-wise as the PC version."
"It is not a suitable solution if you are looking for a single product with multiple features such as DLP, encryption, rollback, etc."
"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"The solution eats memory of the computer, unlike anything I've ever seen."
"I have seen lagging with Cortex XDR by Palo Alto Networks. There was one time when we faced a threat actor trying to gain access to our system. When our team utilized the tool, we were all on the same dashboard and we faced a lag issue at that time of around five minutes, which was quite significant."
"The product is quite buggy and complicated to use."
"The one feature that I would have like to see included (I know it is coming in the next release), is the block function of the newly announced BigFix Detect module."
"BigFix should improve its compatibility with other platforms, such as Linux."
"Web reports. The interface for web reports is still pretty basic, and really hasn't changed in the seven years that we've had the product, so that would be one thing that would be really nice."
"There is limited support or assistance when creating new deployment tasks."
"IBM has not focused on the Web Reports capabilities."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"We have had scalability issues because we bend the laws of the physics for the tool."
"What can be improved in Centrify is the integration between the on-premise environment, specifically for Linux environments with the cloud infrastructure, such as Microsoft as it was during my time as a solution architect."
 

Pricing and Cost Advice

"It's about $55 per license on a yearly basis."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"This is an expensive solution."
"The pricing is a little bit on the expensive side."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"It's way too expensive, but security is expensive. You pay for your licensing, and then you pay for someone to monitor the stuff."
"The tool's price is moderate."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"You get what we call the Platform Edition, which you get for free. The patch service is maybe $0.50 per workstation per month. Then there's the basic server cost, which is about $1.50 per server per month. You also get into Lifecycle which does power management, OSD remote control, and those types of things, and that might be about 10 times the price - which works out to about $13 per server and, maybe $5 per workstation per month."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Financial Services Firm
13%
Outsourcing Company
9%
Manufacturing Company
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise68
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for BigFix?
I rate the price for BigFix as medium, neither low nor high.
What needs improvement with BigFix?
There is one feature in BigFix called the automation patch policy that requires enhancement. When an action is initia...
What is your primary use case for BigFix?
My current use case involves being one of the products and one of the clients implementing this tool.
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Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Tivoli Endpoint Manager
Centrify Identity Service
 

Interactive Demo

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Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
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