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BigFix vs IBM Tivoli Asset Management for IT comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
97
Ranking in other categories
Configuration Management (6th), Endpoint Protection Platform (EPP) (23rd), Patch Management (2nd), Unified Endpoint Management (UEM) (4th)
IBM Tivoli Asset Management...
Average Rating
7.0
Reviews Sentiment
4.8
Number of Reviews
1
Ranking in other categories
IT Asset Management (17th), License Management (12th)
 

Mindshare comparison

BigFix and IBM Tivoli Asset Management for IT aren’t in the same category and serve different purposes. BigFix is designed for Endpoint Protection Platform (EPP) and holds a mindshare of 1.1%, up 0.8% compared to last year.
IBM Tivoli Asset Management for IT, on the other hand, focuses on IT Asset Management, holds 0.6% mindshare, down 0.7% since last year.
Endpoint Protection Platform (EPP)
IT Asset Management
 

Featured Reviews

Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
HarshalDeore - PeerSpot reviewer
A user-friendly solution that has a good user interface, but its technical support is not good enough
Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"It has plugins development options, which are great."
"Between the user groups, the community, the AVP support, the direct access via technical route and the PMR support, half the time I don't even need to do a formal PMR because the solutions from the community resolve whatever issues we're having. It's the best community and support based system I've ever used."
"The most valuable aspect of BigFix is its ability to patch desktops. While we have complete control over servers and can easily push patches to them, desktops pose a greater risk for leaks and vulnerabilities if patches are not installed in a timely manner. By using BigFix, we have significantly improved our ability to patch desktops, whether they are laptops, desktops, or other mobile devices used by end-users."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"BigFix has always been easier to use when managing servers, especially when you deal with so many servers. We have 7,000. That's a lot of services to manage, and it's convenient to patch them all at once."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"I like the inventory and life cycle management feature."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
 

Cons

"The console interface is not friendly, and requires training before using it in production."
"IBM has not focused on the Web Reports capabilities."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"The product is quite buggy and complicated to use."
"They need better integration."
"BigFix is actually a little bit on the expensive side in Turkey because of the dollar's exchange rate in our currency."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"The solution’s initial setup is complex and technical support is not good enough."
 

Pricing and Cost Advice

"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"Its price is very reasonable."
"We have a subscription-based contract with BigFix."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"Compliance, inventory, and licensing are really pricey. They should lower the price. It discourages users from getting onboard."
"The price of the solution is high. There are not any additional fees from the standard license."
"The price is reasonable, but our customers find it expensive."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"IBM Tivoli Asset Management for IT is an expensive solution."
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Top Industries

By visitors reading reviews
Educational Organization
23%
Financial Services Firm
12%
Government
9%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
While performing integration, we face many issues with IBM solution. We need detailed information about those issues that can help users to mitigate them. The problem was related to the hardware co...
What do you like most about IBM Tivoli Asset Management for IT?
IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface.
What is your experience regarding pricing and costs for IBM Tivoli Asset Management for IT?
IBM Tivoli Asset Management for IT is an expensive solution. The solution's licensing cost depends on the number of nodes and servers. Users have to pay a yearly licensing fee for the solution.
What needs improvement with IBM Tivoli Asset Management for IT?
The solution’s initial setup is complex and technical support is not good enough. IBM Tivoli Asset Management for IT should have a cloud-based version. IBM Tivoli Asset Management for IT is expensi...
 

Also Known As

Tivoli Endpoint Manager
Tivoli Asset Management for IT
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
Find out what your peers are saying about Microsoft, CrowdStrike, SentinelOne and others in Endpoint Protection Platform (EPP). Updated: June 2025.
860,592 professionals have used our research since 2012.