IBM Tivoli Asset Management for IT vs Microsoft Configuration Manager comparison

"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."

"What's valuable is the basic management of the systems, being able to control who can access the systems."

"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."

"The cloud account management is a valuable feature."

"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."

"SCCM does everything from A to Z for a Windows operating system."

"One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined process has significantly improved our software distribution workflows."

"The product is suitable for our size, handling 800 devices."

"The ease of usability is the most valuable feature. It's user-friendly."

"The solution’s initial setup is complex and technical support is not good enough."

"The availability of technical support could improve."

"The product needs to improve scalability."

"I would like to see some improvements in WSUS and control of other, non-Microsoft, product updates."

"Not everything is readily available, and there are a lot of commands that are only executable via PowerShell."

"SCCM should strive to enhance the accuracy of its reporting functions in order to avoid any issues with incorrect or inaccurate data."

"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."

"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."

"The solution could improve the functionality for automating, license management. Additionally, more and better-looking reports are needed."

"IBM Tivoli Asset Management for IT is an expensive solution."

"As far as I know, it is an annual operating expense license."

"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."

"The solution operates on a licensing model that can be expensive."

"Its licensing is quite complicated because we are getting the license not only for SCCM but for the full Microsoft package. We don't need to pay for a separate license. We need to have one license that includes everything we need, such as Windows, Microsoft 365, SCCM, encryption, and so on. So, we don't have a specific price for it. Perhaps, it is good that it includes the full suite of licensing of Microsoft. It is expensive, but we are getting a lot of features."

"The price of Microsoft Endpoint Configuration Manager is expensive."

"The licensing is good because they have various options, depending on what you are looking for."

"The price could be better."

"The price is competitive and reasonable."