IBM Tivoli Asset Management for IT vs Microsoft Configuration Manager comparison

The compared IBM and Microsoft solutions aren't in the same category. IBM is ranked #23 in IAM , and holds a 1.5% mindshare in the category. Microsoft is ranked #5 in SM , with an average rating of 8.2, and holds a 4.2% mindshare. Additionally, 100% of IBM users are willing to recommend the solution, compared to 91% of Microsoft users who would recommend it.

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM Tivoli Asset Management for IT and Microsoft Configuration Manager based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: July 2026).

Buyer's Guide

IT Asset Management

July 2026

Download the complete report

Helped 909,563 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

IT Asset Management Mindshare Distribution
Product	Mindshare (%)
IBM Tivoli Asset Management for IT	1.5%
ServiceNow	12.9%
Freshservice	5.5%
Other	80.1%

IT Asset Management

Server Monitoring Mindshare Distribution
Product	Mindshare (%)
Microsoft Configuration Manager	4.2%
Zabbix	9.8%
Nagios XI	6.0%
Other	80.0%

Server Monitoring

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

Read full review

HarshalDeore

Solutions Architect at Parseq

A user-friendly solution that has a good user interface, but its technical support is not good enough

Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.

Read full review

Narendar S

Senior System Engineer at a tech services company with 10,001+ employees

Centralized endpoint control has streamlined deployments and improved security compliance

In my experience, the best features of Microsoft Configuration Manager are software deployments and updates, OSD, hardware and software inventory, compliance and configuration baseline, reporting and monitoring, and integration with Intune hybrid management. These features make endpoint management efficient and scalable. The feature I rely on the most day-to-day is software deployment and patch management. It keeps endpoints updated and secure with minimal manual effort. Inventory and compliance monitoring are also important, but daily deployments are critical. Microsoft Configuration Manager has had a significant positive impact on our organization in several ways: improved efficiency, enhanced security and compliance, standardization, scalability, and visibility reporting. Overall, Microsoft Configuration Manager has helped us save time, reduce risk, improve operational efficiency, and maintain strong control over our endpoints. One of the biggest impacts Microsoft Configuration Manager has had on efficiency is the reduced manual work for software deployment and patching. For example, deploying a new application or security updates to hundreds or thousands of devices previously required several days of manual effort, including running scripts, checking devices individually, and validating installation. With Microsoft Configuration Manager, these tasks are automated and managed, allowing deployments to complete in hours rather than days. We also have automated reporting for deployment success and compliance which saved the IT team significant time that used to be spent gathering and reconciling inventory data from multiple tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have been able to reduce our number of FTEs."

"We have an automation that we just put in production where we are doing a double-blind quality review, and the bot is comparing the two entries and kicking out a large number of exceptions for human review, so we have saved a large number of hours every day by not having humans look at things that match."

"What I appreciate the most about Automation Anywhere is its ease of use."

"None of the commands are unique to Automation Anywhere, which allows beginners to leverage external knowledge."

"It is a great company with a great product and support."

"Automation Anywhere has helped in automating business processes for simple to complex business cases and also helped in understanding, learning, and discovering new automation ideas."

"We reduce the time that scientists spend on manual tasks and put them on more value-added work."

"We valued the ease of use, when we were thinking about scaling out to the business. The recording feature, while not a developer tool - it is a tool for a business user who may not possess the thought process of a developer - we valued that in our evaluation."

More Automation Anywhere pros

"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."

"The product is useful for patch management."

"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."

"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."

"The most valuable feature of Microsoft Endpoint Configuration Manager is it's incredibly simple to configure and execute changes in bulk, allowing for seamless deployment. With this solution, you can easily track the status of all modifications and send them with ease, making it a comprehensive and efficient solution for any necessary adjustments."

"Automation of operating system, application, and update deployments massively reduces IT operations effort."

"The tool's most valuable features are easy patch management and software deployment."

"It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things."

"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."

More Microsoft Configuration Manager pros

Cons

"We are at an inflection point where we have automated so much that just keeping the lights on certainly takes 20% to 50% of the time, depending on the time of year. Being able to enable the stakeholders is one of my main focuses. If we are automating their process, I want them to continue owning that as much as possible. We are just expanding on the bot insights. From a security perspective, there have been some challenges for us getting our customers in there from a role-level security perspective and making sure that they have full access to the control room and their automation after it is automated."

"We have done some automation of incoming documents, but it has been somewhat hard."

"Automation Anywhere has some limitation with its integrations."

"In the A2019 community edition, while running its taking time to run RPA bots and having few bugs related to IQ Bot server connectivity and other things."

"The only reason I wouldn't rate it higher is because a COE Manager still not getting the full benefit from it and because the premium is a little bit expensive."

"Improvement areas will be there for everybody. I think one area which I would like to see improvement is in IQ Bot. Maybe it has improved a lot in version 11 X but I think that that's one area which definitely scope to improve."

"When working with Excel, unlike other tools such as UiPath, Automation Anywhere does not have the standard variables for .Net data types."

"I would suggest going with Microsoft Power Automate rather than Automation Anywhere because Power Automate's cloud flow is easier to use."

More Automation Anywhere cons

"The solution’s initial setup is complex and technical support is not good enough."

"The solution is on-premises. The cloud version of the product, if a person needs to be on the cloud, would be InTune, which already exists as an option. SCCM doesn't need to offer cloud features for this reason."

"Its client interface should be more accessible, and the notifications should be more customizable from the console. It should be more user friendly and have some kind of customized notifications so that we can use it on the client side. These are the reasons why we restricted its use only for the server environment and didn't use it on the client side."

"It would be nice to have everything in one place. Now they have Intune for the desktops and SCCM to handle their servers."

"There are also some limitations of Intune, such as the inability to deploy operating systems the traditional way via task sequences, making it such that we have to use Autopilot to deploy operating systems."

"It would be better if automation options were available."

"It should provide the ability to remotely connect to mobile devices. There are some solutions that are doing that, but with Microsoft Intune, the only way to remotely connect to devices outside the organization and mobile devices is by using TeamViewer. It is pretty strange for a big company like Microsoft to not have something for that."

"This solution should be simpler, and more consistent across modules/sections."

"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."

More Microsoft Configuration Manager cons

Pricing and Cost Advice

"Our annual licensing costs are about $500,000."

"Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running."

"Automation Anywhere has an advantage in terms of licensing. It is more cost-efficient compared to all other RPA platforms. It is a recommended solution when clients need a cost-efficient automation tool to perform unattended automation."

"The control room access gives the ability to create different roles, which helps when purchasing additional licensing."

"The cost for scalability is much cheaper than developing a new system."

"Our advice is that anybody interested in this product should negotiate product bundles in order to reduce the cost of installation and setup."

"We have saved a lot of money on taxes based on the stuff that we run."

"We generally follow the Gain-Sharing Pricing model, which enables the customer to start getting the RPA benefits right from day one of their implementation."

More Automation Anywhere pricing and cost advice

"IBM Tivoli Asset Management for IT is an expensive solution."

"As far as I know, it is an annual operating expense license."

"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."

"We use the tool's free license. It is expensive."

"Along with buying a license for MECM, we also have to buy a service called CMG (Cloud Management Gateway) which is a virtual machine in the cloud with which you can link your MECM to the Azure tenant so as to manage teleworkers."

"The price of Microsoft Endpoint Configuration Manager is expensive."

"The price is competitive and reasonable."

"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."

"For enterprises, there is an annual license required to use this solution. The price of the solution could be cheaper. However, this is mostly because of the exchange rate from the dollar to the Nigerian currency."

More Microsoft Configuration Manager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which IT Asset Management solutions are best for your needs.

See recommendations

909,563 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Construction Company

11%

Manufacturing Company

11%

Outsourcing Company

10%

No data available

Financial Services Firm

12%

Government

Manufacturing Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

No data available

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	13
Large Enterprise	69

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

See all answers

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

Ask a question

Earn 20 points

How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?

Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that ...

See all answers

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...

See all answers

What is your experience regarding pricing and costs for SCCM?

The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

AutomationEdge vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

ServiceNow vs IBM Tivoli Asset Management for IT

Compared 13% of the time

MICS Resource Management vs IBM Tivoli Asset Management for IT

Compared 12% of the time

BMC Helix Discovery vs IBM Tivoli Asset Management for IT

Compared 12% of the time

BigFix vs IBM Tivoli Asset Management for IT

Compared 10% of the time

Micro Focus ZENworks Asset Management vs IBM Tivoli Asset Management for IT

Compared 9% of the time

More IBM Tivoli Asset Management for IT Competitors

Red Hat Ansible Automation Platform vs Microsoft Configuration Manager

Compared 6% of the time

Tanium vs Microsoft Configuration Manager

Compared 4% of the time

PDQ Deploy vs Microsoft Configuration Manager

Compared 3% of the time

BigFix vs Microsoft Configuration Manager

Compared 3% of the time

Microsoft Intune vs Microsoft Configuration Manager

Compared 3% of the time

More Microsoft Configuration Manager Competitors

Product Reports

Buyer's Guide

Automation Anywhere

August 2026

Download Automation Anywhere product report

Buyer's Guide

IT Asset Management

July 2026

IBM Tivoli Asset Management for IT report

Download IBM Tivoli Asset Management for IT product report

Buyer's Guide

Microsoft Configuration Manager

July 2026

Download Microsoft Configuration Manager product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

Tivoli Asset Management for IT

Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS

Interactive Demo

Automation Anywhere

Demo not available

IBM

Demo not available

Microsoft

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

IBM Tivoli Asset Management for IT is a comprehensive asset management tool tailored for IT environments. It helps organizations manage their IT assets effectively, optimizing lifecycle management and ensuring better resource utilization.

Tivoli Asset Management for IT integrates seamlessly into IT environments, offering a robust platform for tracking, managing, and optimizing IT assets. Utilizing advanced features, it provides detailed insights that support strategic decision-making, enhances operational efficiency, and reduces risks. Known for its ability to manage complex asset inventories, it aids in cost reduction and productivity improvement. Enterprises can rely on its flexibility to align asset management strategies with business objectives.

What are the most important features of Tivoli Asset Management for IT?

IT Asset Tracking: Efficiently tracks and manages all IT assets within an organization.
Lifecycle Management: Optimizes the lifecycle of assets from procurement to retirement.
Compliance Management: Ensures compliance with industry standards and regulations.
Cost Management: Provides tools for cost tracking and financial analysis of assets.

What benefits or ROI should users expect from IBM Tivoli Asset Management for IT?

Improved Asset Utilization: Enhances the usage and performance of IT assets.
Cost Savings: Reduces unnecessary expenses and improves financial management.
Risk Reduction: Minimizes risks associated with asset management and compliance.
Operational Efficiency: Streamlines processes and boosts overall productivity.

IBM Tivoli Asset Management for IT is widely implemented across industries like healthcare, banking, and manufacturing. In healthcare, it streamlines the management of medical devices and IT systems, ensuring operational efficiency and compliance. In banking, it optimizes asset portfolios to enhance security and performance. Manufacturing firms use it to maintain equipment availability and ensure cost-effective operations.

IBM

Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.

Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.

What features enhance Microsoft Configuration Manager?

Software Deployment: Efficiently distribute software across large networks.
Patch Management: Automate and streamline update processes for security and functionality.
Automation Capabilities: Reduce manual effort and enhance consistency in IT tasks.
Centralized Management: Standardize OS deployments and application updates.
Integration with Microsoft Products: Seamless operation with existing Microsoft infrastructure.
Hardware and Software Inventory: Comprehensive tracking for assets and resources.
Compliance Reporting: Ensure compliance with internal and external standards.
Remote Control Functions: Enhance support and troubleshooting capabilities.

What benefits should users expect when evaluating Microsoft Configuration Manager?

Decreased Manual Work: Automation reduces time spent on repetitive tasks.
Enhanced Security: Automated patch management keeps systems secure.
Consistent Configurations: Centralized updates ensure uniformity across systems.
Improved Integration: Seamless operation within Microsoft ecosystems boosts productivity.
Comprehensive Oversight: Detailed inventory and reporting tools aid in strategic planning.
Streamlined Support: Remote capabilities improve IT support and user satisfaction.

Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.

Microsoft

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy

Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: July 2026.

DOWNLOAD NOW

909,563 professionals have used our research since 2012.

We monitor all IT Asset Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.