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BMC Helix Discovery vs IBM Tivoli Asset Management for IT comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC Helix Discovery
Ranking in IT Asset Management
2nd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
26
Ranking in other categories
No ranking in other categories
IBM Tivoli Asset Management...
Ranking in IT Asset Management
17th
Average Rating
7.0
Reviews Sentiment
4.8
Number of Reviews
1
Ranking in other categories
License Management (11th)
 

Mindshare comparison

As of May 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 8.5%, up from 7.8% compared to the previous year. The mindshare of IBM Tivoli Asset Management for IT is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Asset Management
 

Featured Reviews

Shirish Kamalapurkar - PeerSpot reviewer
Very stable, fast, and powerful with valuable inventory management features
Our company uses the solution as an inventory tool for customers. The solution discovers your infrastructure and lets you know what servers and network devices are on it. It gives you details about applications, hardware, and software such as how they are connected and the dependencies between…
HarshalDeore - PeerSpot reviewer
A user-friendly solution that has a good user interface, but its technical support is not good enough
Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution stems from the fact that it is easy to install and deploy."
"It is a stable solution. The stability is okay."
"It immediately understands which component it is, and it provides the exact API details with all the components."
"The most valuable feature is the automated service mapping."
"The most valuable feature of the solution is its application dependency mapping."
"Weekly reports to management really make our life simple."
"A valuable feature concerns the ability to integrate with different solutions."
"Accuracy and clarity are vastly improved for the service lines."
"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
 

Cons

"An area that can be improved is the IoT."
"The license model could be more flexible and cheaper pricing."
"It is very complicated to use."
"I would like to see a lower price and better technical support."
"A review of end of life data would be nice."
"The improvement I want to see is a reduction in duplicate records."
"If the dependency maps can go live and we can work through the process with a click, we're reaching the stage where issues are identified and mitigated. It would be ideal if we could utilize it to reduce vulnerabilities or address any other feedback."
"We would like updates more often."
"The solution’s initial setup is complex and technical support is not good enough."
 

Pricing and Cost Advice

"The solution offers yearly licenses."
"The licensing fee is very low."
"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."
"It's not a cheap product. But the benefits it delivers is that it's a fair price."
"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."
"Operating cost is actually high compared to other products, actually. It's a little expensive only, but it's very good than other products."
"We have a perpetual license for the solution."
"BMC is available for a reasonable price compared to ServiceNow — it's half the price."
"IBM Tivoli Asset Management for IT is an expensive solution."
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851,604 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
18%
Manufacturing Company
8%
Energy/Utilities Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about BMC Helix Discovery?
I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...
What is your experience regarding pricing and costs for BMC Helix Discovery?
The price of BMC Helix Discovery is licensed by asset. It is challenging to maintain licenses, as every piece of equipment is considered a license. We pay attention to the growth of assets. The pri...
What needs improvement with BMC Helix Discovery?
I would like to see a lower price and better technical support.
What do you like most about IBM Tivoli Asset Management for IT?
IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface.
What is your experience regarding pricing and costs for IBM Tivoli Asset Management for IT?
IBM Tivoli Asset Management for IT is an expensive solution. The solution's licensing cost depends on the number of nodes and servers. Users have to pay a yearly licensing fee for the solution.
What needs improvement with IBM Tivoli Asset Management for IT?
The solution’s initial setup is complex and technical support is not good enough. IBM Tivoli Asset Management for IT should have a cloud-based version. IBM Tivoli Asset Management for IT is expensi...
 

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping
Tivoli Asset Management for IT
 

Overview

 

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)
Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
Find out what your peers are saying about ServiceNow, BMC, Qualys and others in IT Asset Management. Updated: January 2025.
851,604 professionals have used our research since 2012.