BMC Helix Discovery vs IBM Tivoli Asset Management for IT comparison

BMC Helix and IBM are both solutions in the IT Asset Management category. BMC Helix is ranked #5 with an average rating of 8.4, while IBM is ranked #16 with an average rating of 7.0. BMC Helix holds a 6.5% mindshare in IAM, compared to IBM’s 0.6% mindshare. Additionally, 88% of BMC Helix users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

BMC Helix Discovery

Read 28 BMC Helix Discovery reviews

2,131 Views
2,067 Comparison Views

88% willing to recommend

IBM Tivoli Asset Management...

Read 1 IBM Tivoli Asset Management for IT review

311 Views
156 Comparison Views

100% willing to recommend

BMC Helix Discovery

IBM Tivoli Asset Management...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between BMC Helix Discovery and IBM Tivoli Asset Management for IT based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management.

To learn more, read our detailed IT Asset Management Report (Updated: January 2025).

Buyer's Guide

IT Asset Management

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC Helix Discovery

Ranking in IT Asset Management

5th

Average Rating

8.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

IBM Tivoli Asset Management...

Ranking in IT Asset Management

16th

Average Rating

7.0

Reviews Sentiment

4.8

Number of Reviews

Ranking in other categories

License Management (13th)

Mindshare comparison

As of October 2025, in the IT Asset Management category, the mindshare of BMC Helix Discovery is 6.5%, down from 8.5% compared to the previous year. The mindshare of IBM Tivoli Asset Management for IT is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management Market Share Distribution
Product	Market Share (%)
BMC Helix Discovery	6.5%
IBM Tivoli Asset Management for IT	0.6%
Other	92.9%

IT Asset Management

Featured Reviews

Fairoz Gadad

Project Manager at a computer software company with 1,001-5,000 employees

Effortless network component identification, provides API details, and an easy setup

We need to discover anything in the network and ensure that the discovered data is moved into the CMDB for asset management The best part is that whenever there is an outpost or any particular network, it can identify servers, routers, switches, etc. It immediately understands which component it…

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HarshalDeore

Solutions Architect at Parseq

A user-friendly solution that has a good user interface, but its technical support is not good enough

Around 20 to 25 staff members are needed to deploy and maintain the solution, including two managers, one architect, and other implementers. IBM Tivoli Asset Management for IT does not adopt the latest technology. The solution can be integrated with our existing IT environment through some web services and connectors. Overall, I rate the solution a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is definitely useful."

"It provides comprehensive dependency mapping, which is essential for reducing the time spent and addressing problem-solving between data centers."

"It immediately understands which component it is, and it provides the exact API details with all the components."

"I've used other discovery tools, but I found BMC Helix Discovery to be more UI-friendly, and that's the most valuable feature of the solution."

"The solution's most valuable feature is service modeling."

"The most valuable feature of the solution is its application dependency mapping."

"The best aspect of BMC Helix Discovery is its flexibility. You can perform scanning at any time, and it provides substantial data for extraction."

"The initial setup was quite easy."

More BMC Helix Discovery pros

"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."

Cons

"I would like to see the ability to scan some of the newer cloud platforms. I know that BMC has them on the roadmap, and they are coming soon, but they can't come fast enough. Being able to scan more of GCloud, Alibaba Cloud, or whatever the public clouds that our customers are buying, we need to make sure that Discovery can find them as well."

"The solution's scalability is an area with certain shortcomings where improvements are needed."

"The solution should have different portals and logins for each customer so only that customer's assets show."

"BMC is agentless discovery, followed by hybrid discovery, which performs discovery across clouds, on-premises, and then dynamic service modeling."

"The solution is definitely useful."

"It would be nice to see more updates to the solution."

"It is very complicated to use."

"There isn't much that could be improved. The solution is pretty thorough, very easy to implement, and very easy to operate."

More BMC Helix Discovery cons

"The solution’s initial setup is complex and technical support is not good enough."

Pricing and Cost Advice

"We are on a three-year agreement with BMC Helix Discovery to use the solution. There are not any additional fees other than the standard license."

"It's not a cheap product. But the benefits it delivers is that it's a fair price."

"The solution offers yearly licenses."

"We have a perpetual license for the solution."

"The licensing fee is very low."

"The licenses are very complex and quite costly."

"You need a license to use BMC Helix Discovery. The license is paid yearly, though I have no idea how much it costs."

"I've heard that the solution was expensive earlier but is now much cheaper than its competitors."

More BMC Helix Discovery pricing and cost advice

"IBM Tivoli Asset Management for IT is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

15%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	13

No data available

Questions from the Community

What do you like most about BMC Helix Discovery?

I like the artificial intelligence and machine learning that it uses in the solution. Because once the solution discovers all the assets, all the infrastructure, and all the dependencies between se...

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What is your experience regarding pricing and costs for BMC Helix Discovery?

That's always a million dollar question regarding whether the solution is affordable or quite expensive; if you talk to the vendor, the pricing's great, but end users are always looking for a bette...

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What needs improvement with BMC Helix Discovery?

Technical support from BMC is generally good. Resolutiion time is what's bothering me, as it's not always easy to get to the correct person or the right technical level needed to resolve the issue.

See all answers

What do you like most about IBM Tivoli Asset Management for IT?

IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface.

See all answers

What is your experience regarding pricing and costs for IBM Tivoli Asset Management for IT?

IBM Tivoli Asset Management for IT is an expensive solution. The solution's licensing cost depends on the number of nodes and servers. Users have to pay a yearly licensing fee for the solution.

See all answers

What needs improvement with IBM Tivoli Asset Management for IT?

The solution’s initial setup is complex and technical support is not good enough. IBM Tivoli Asset Management for IT should have a cloud-based version. IBM Tivoli Asset Management for IT is expensi...

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Comparisons

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Compared 10% of the time

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Compared 8% of the time

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Compared 4% of the time

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BigFix vs IBM Tivoli Asset Management for IT

Compared 50% of the time

ServiceNow vs IBM Tivoli Asset Management for IT

Compared 27% of the time

Microsoft Configuration Manager vs IBM Tivoli Asset Management for IT

Compared 23% of the time

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Product Reports

Buyer's Guide

BMC Helix Discovery

September 2025

Download BMC Helix Discovery product report

Buyer's Guide

IT Asset Management

January 2025

IBM Tivoli Asset Management for IT report

Download IBM Tivoli Asset Management for IT product report

Also Known As

Discovery, ADDM, Atrium Discovery & Dependency Mapping

Tivoli Asset Management for IT

Overview

BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.

BMC Helix

IBM Tivoli Asset Management for ITÂ is designed to help track and manage your hardware and software IT assets, with particular emphasis on inventory, asset life-cycle management, and license management. Asset Management for ITÂ includes inventory, asset tracking, asset reconciliation, financial management, contract management, procurement management, and, optionally, Service Level Agreement (SLA) management. This asset life-cycle functionality permits the tracking and management of IT assets through initial request, approval, procurement, contract, receipt, inventory, deployment, asset installs-moves-adds-changes (IMACs), and retirement.

IBM

Sample Customers

Windstream Communications, News UK, Mercator Group, Wageningen University and Research Centre (WUR)

Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy

Find out what your peers are saying about ServiceNow, Lansweeper, Qualys and others in IT Asset Management. Updated: January 2025.

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