


BigFix and Kaspersky TOTAL Security for Business compete in the endpoint security market. Many favor Kaspersky for its comprehensive features, potentially giving it the upper hand despite BigFix offering strong pricing and support.
Features: BigFix is valued for its patch management, real-time endpoint management, and security compliance capabilities. It focuses on streamlined operations with minimal system impact. Kaspersky features robust malware detection, data encryption, and secure web features. Its emphasis is on extensive threat protection and data security.
Room for Improvement: BigFix could enhance its user-friendliness for non-technical users, expand its documentation, and strengthen its integration with third-party tools. Kaspersky may need to improve its customer support responsiveness, optimize the use of system resources, and address occasional software management errors.
Ease of Deployment and Customer Service: BigFix is known for quick deployment and reliable customer service. Kaspersky offers a straightforward installation process, often complemented by specialized customer support.
Pricing and ROI: BigFix is considered cost-effective with lower initial setup costs and a strong return on investment through optimized resource management. Kaspersky TOTAL Security for Business might involve higher initial costs, yet it delivers value through comprehensive protection features that boost ROI for larger enterprises.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
BigFix requires some minimum configuration requirements.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Sometimes when we leave it to our clients to deploy themselves, they normally call us and ask us to come and resolve the issue.
The errors in security management always appear, and I cannot remove them.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
I think the product's price is not expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them.
You can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint.
Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.7% |
| BigFix | 1.7% |
| Kaspersky Next MXDR Optimum | 0.6% |
| Other | 94.0% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 52 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 67 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
HCL BigFix offers a Unified Endpoint Management platform that enhances security, reduces costs, and simplifies IT operations across hybrid, multi-cloud environments through a centralized control structure.
BigFix streamlines enterprise IT management by integrating infrastructure security, endpoint remediation, and employee experience automation within a single platform. It enables IT Operations and Security teams to function efficiently from a unified control plane, managing over 155 million endpoints. Its robust architecture supports continuous compliance and automated vulnerability remediation, closing the gap between detection and fix. It excels in digital employee experience by ensuring proactive monitoring and utilizing agentic AI for self-healing workflows and intelligent automation, thereby reducing manual efforts and enhancing productivity.
What are BigFix's key features?Industries such as telecom, finance, and industrial facilities leverage BigFix for comprehensive patch management, software deployment, and inventory solutions. They benefit from its capacity to support endpoint security, compliance, and diverse operational needs, using it for vulnerability assessment and custom content creation.
Kaspersky TOTAL Security for Business offers advanced security with features like inventory management and behavior detection, suitable for protecting devices in industries such as finance and textiles.
Kaspersky TOTAL Security for Business provides comprehensive security capabilities including robust anti-malware protection and centralized management. It is effective in deploying and monitoring server-to-endpoint systems and is equipped with AI-enhanced ransomware and malware detection. Users in sectors such as finance and textile industries, where it manages thousands of devices, benefit from its strong default policies. Areas for improvement include performance on older endpoints and simpler deployment processes.
What are the key features of Kaspersky TOTAL Security for Business?Deployed extensively in financial and textile industries, Kaspersky TOTAL Security for Business supports the management of large device numbers, like those in large textile firms in Pakistan. Users can handle seven hundred remote devices effectively through policy pushing and attack report analysis.
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