


BigFix and Kaspersky TOTAL Security for Business compete in the endpoint security market. Many favor Kaspersky for its comprehensive features, potentially giving it the upper hand despite BigFix offering strong pricing and support.
Features: BigFix is valued for its patch management, real-time endpoint management, and security compliance capabilities. It focuses on streamlined operations with minimal system impact. Kaspersky features robust malware detection, data encryption, and secure web features. Its emphasis is on extensive threat protection and data security.
Room for Improvement: BigFix could enhance its user-friendliness for non-technical users, expand its documentation, and strengthen its integration with third-party tools. Kaspersky may need to improve its customer support responsiveness, optimize the use of system resources, and address occasional software management errors.
Ease of Deployment and Customer Service: BigFix is known for quick deployment and reliable customer service. Kaspersky offers a straightforward installation process, often complemented by specialized customer support.
Pricing and ROI: BigFix is considered cost-effective with lower initial setup costs and a strong return on investment through optimized resource management. Kaspersky TOTAL Security for Business might involve higher initial costs, yet it delivers value through comprehensive protection features that boost ROI for larger enterprises.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
On a scale from one to ten, with ten being the highest quality, enterprise support provides timely responses, typically within four to eight hours.
Technical support from HCL is satisfactory unless there are customization requirements.
Whenever we need any kind of support, the BigFix team is present and available.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It supports approximately two to three hundred thousand endpoints, demonstrating significant scalability capabilities.
BigFix requires some minimum configuration requirements.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR by Palo Alto Networks can be trusted completely.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Building a management console is quick and simple, taking only one to two hours for setup.
The problem was related to the hardware configuration and hardware specifications.
In addition to reporting improvements, there should be a feature for application control to allow or disallow certain applications from being executed on endpoints.
Sometimes when we leave it to our clients to deploy themselves, they normally call us and ask us to come and resolve the issue.
The errors in security management always appear, and I cannot remove them.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Compared to CrowdStrike, which is very costly, and SentinelOne, which is also very costly, Cortex XDR by Palo Alto Networks is a medium cost-efficient solution.
The pricing is pretty good and now follows a subscription model similar to SolarWinds, making it easier for customers to subscribe and unsubscribe.
I rate the price for BigFix as medium, neither low nor high.
I think the product's price is not expensive.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Patching is the most preferable feature that users choose BigFix for, making it a very important component.
The BigFix features that have proven most effective include inventory, software delivery, software distribution, software catalog, and both software and hardware management.
I use this mainly to capture inventory for IBM products, and as BigFix was part of IBM, it gets easily integrated with IBM solutions.
You can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint.
Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.9% |
| BigFix | 1.7% |
| Kaspersky Next MXDR Optimum | 0.7% |
| Other | 93.7% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 21 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 30 |
| Midsize Enterprise | 12 |
| Large Enterprise | 68 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
OVERVIEW:
HCL BigFix is a Unified Endpoint Management (UEM) and automation platform that delivers secure, resilient operations by reducing risk, cost, and operational complexity across on-premises, hybrid, and multi-cloud environments through a centralized control plane.
Built on a single-agent, multi-platform architecture, HCL BigFix unifies infrastructure security, endpoint management, remediation, and digital employee experience automation within a single platform, enabling IT Operations and Security teams to manage more than 155 million endpoints. As AI-driven vulnerability discovery accelerates through frontier models such as Mythos, HCL BigFix helps organizations reduce exposure with near real-time remediation, automated compliance enforcement, and continuous risk reduction. It integrates with leading vulnerability management solutions, including Tenable, Qualys, and Rapid7, and leverages 600,000+ out-of-the-box remediation Fixlets, 50,000+ compliance checks, and a proven >98% first-pass patch success rate to help organizations close the gap between vulnerability detection and remediation.
What are BigFix's key features?
Automated Patch & Vulnerability Remediation: Automates patch deployment and vulnerability remediation across workstations, servers, virtual machines, and cloud workloads using 600,000+ out-of-the-box remediation Fixlets.
Compliance Enforcement: Supports continuous compliance through 50,000+ compliance checks, automated policy enforcement, and prebuilt remediation content.
Enterprise Scalability: Manages and secures more than 155 million endpoints across over 120 operating system variants.
Centralized Endpoint Management: Delivers unified visibility and control across distributed environments through a resilient single-agent architecture.
Digital Employee Experience: Powered by AEX, HCL BigFix's agentic AI platform, enabling proactive monitoring, self-healing workflows, intelligent automation, and natural-language interaction.
What are potential benefits and ROI factors?
Reduced Cyber Risk: Near real-time remediation shortens exposure windows as AI-driven vulnerability discovery compresses exploitation timelines.
Lower Operational Costs: Consolidates endpoint management, security, and automation into a single platform, reducing tool sprawl and administrative overhead.
Operational Resilience: Maintains continuous compliance and policy enforcement across distributed environments.
Improved IT Efficiency: Automates routine endpoint operations and vulnerability remediation, reducing manual effort and accelerating response times.
Higher End-User Productivity: Resolves endpoint issues proactively to minimize disruption and improve employee experience.
Organizations across government, financial services, telecommunications, healthcare, manufacturing, and other regulated industries use BigFix for endpoint management, patching, compliance, software distribution, and vulnerability remediation. Support for standards including SCAP 1.3 and NIAP makes BigFix well suited for highly regulated and public-sector environments.
Kaspersky TOTAL Security for Business offers advanced security with features like inventory management and behavior detection, suitable for protecting devices in industries such as finance and textiles.
Kaspersky TOTAL Security for Business provides comprehensive security capabilities including robust anti-malware protection and centralized management. It is effective in deploying and monitoring server-to-endpoint systems and is equipped with AI-enhanced ransomware and malware detection. Users in sectors such as finance and textile industries, where it manages thousands of devices, benefit from its strong default policies. Areas for improvement include performance on older endpoints and simpler deployment processes.
What are the key features of Kaspersky TOTAL Security for Business?Deployed extensively in financial and textile industries, Kaspersky TOTAL Security for Business supports the management of large device numbers, like those in large textile firms in Pakistan. Users can handle seven hundred remote devices effectively through policy pushing and attack report analysis.
We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.