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BigFix vs SanerNow CyberHygiene Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (25th), Unified Endpoint Management (UEM) (11th)
SanerNow CyberHygiene Platform
Ranking in Patch Management
18th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (47th), Endpoint Detection and Response (EDR) (42nd), Risk-Based Vulnerability Management (17th)
 

Mindshare comparison

As of June 2026, in the Patch Management category, the mindshare of BigFix is 4.6%, down from 8.6% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 1.5%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Mindshare Distribution
ProductMindshare (%)
BigFix4.6%
SanerNow CyberHygiene Platform1.5%
Other93.9%
Patch Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Founder Director at Techsa Services
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
JU
Information Technology Supervisor at DMCI Homes, Inc.
Can automate updates and manage software licenses more effectively
Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools. Before, we struggled with setting policies and making changes to workstations. Now, we can automate updates and manage software licenses more effectively. We monitor who's using various licenses like Office, CAD, Visio, and Lumion.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For our clients, what was normally a full 30 days of work is now down to a couple of days to get the data in and actually get out and patch the thing."
"The most valuable features are patch management, software installation, and asset management."
"With BigFix, in 10 to 15 minutes, you're up and running."
"Being able to hit all of our endpoints is the most beneficial feature of this solution."
"I like the overall usage of it; it's easy to use, gives you great visibility into your environment, allows customization of your reports, and offers a community of users from whom you can pull experience and knowledge, which is one of the main advantages of using BigFix."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"If you are using BigFix and you have the client installed on every machine, you are nearly always audit-safe from out of the box."
"It has one central location to manage all the different platforms that we have such as desktop, Windows Servers, Linux Server, Solaris, AIX and zLinux, and it's great to be able to manage them all from one central location."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
 

Cons

"I'd definitely like to see additional feature parody in the web UI versus the console. There are certain things that you can only do in the console and they're very cumbersome to do, like secure parameters, for example. That's definitely something that has a wide degree of utility but it needs to be easier to surface. At this particular juncture between the transition, between the legacy console and the web UI, it's hard to justify dealing with the cumbersome aspects of the legacy console when theoretically everything's been through the web UI."
"The solution’s pricing could be improved."
"Relay selection and availability needs improvement as an incorrect relay selected can cause network chokes."
"The self-service application seems to need some work to replace the client UI."
"I deducted two points because BigFix is not a brand that you can just use. It is not very user-friendly."
"Be careful. It's a super powerful tool. It can be unforgiving, i.e., if you do some of the things wrong, it can be a nightmare."
"I would like to see a web UI SDK so we could take what is provided currently and be able to build our own customized web UI for particular customers that want to sell service."
"The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
 

Pricing and Cost Advice

"The price of the solution is high. There are not any additional fees from the standard license."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Government
7%
Construction Company
5%
Outsourcing Company
14%
Construction Company
8%
Retailer
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most affordable or competitive option, there is room for improvement. Additional feat...
What is your primary use case for BigFix?
I have been working at Tech Data for the last 12 plus years.
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
What is your primary use case for SanerNow?
We use the tool for patch, application, and vulnerability management.
 

Also Known As

Tivoli Endpoint Manager
SecPod SanerNow, SanerNow RP
 

Interactive Demo

 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about BigFix vs. SanerNow CyberHygiene Platform and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.