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BigFix vs SanerNow CyberHygiene Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BigFix
Ranking in Patch Management
4th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
98
Ranking in other categories
Configuration Management (7th), Endpoint Protection Platform (EPP) (26th), Unified Endpoint Management (UEM) (5th)
SanerNow CyberHygiene Platform
Ranking in Patch Management
19th
Average Rating
9.6
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
Vulnerability Management (38th), Endpoint Detection and Response (EDR) (41st), Risk-Based Vulnerability Management (15th)
 

Mindshare comparison

As of October 2025, in the Patch Management category, the mindshare of BigFix is 6.6%, down from 12.5% compared to the previous year. The mindshare of SanerNow CyberHygiene Platform is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management Market Share Distribution
ProductMarket Share (%)
BigFix6.6%
SanerNow CyberHygiene Platform1.1%
Other92.3%
Patch Management
 

Featured Reviews

Ravi Khanchandani - PeerSpot reviewer
Long-term partnership improves customer satisfaction and delivers efficient endpoint management
BigFix supports something known as Patch Policies, which allows users to define that whenever critical patches are released, they should get evaluated against machines and automatically deploy them. Their software distribution is very efficient because they use a pull mechanism rather than a push mechanism, allowing each machine to download from the closest repository and install themselves. The same assessment mechanism applies for real-time vulnerability remediation, allowing identification, evaluation, and automatic remediation across machines. Compliance metrics typically measure the patch percentages deployed against the number of endpoints, which could be various device types including virtual machines and mobile devices. Measurements are taken against each device type, looking into compliance percentages for browsers such as Chrome and Edge based on their versions.
Sushil Raul - PeerSpot reviewer
Advanced vulnerability Management solution with out-of-the-box integrations
If customers are only looking for a patch management system, then I would definitely recommend SanerNow. But if you look at today's market, there are already many tools similar to SanerNow that give fragments of the overall functionality of an ITSM tool, and enterprise customers tend not to be interested in tools that only provide fragmented functionality. Instead, they need a tool that can give them complete IT service management, including service orchestration, assurance, and automation; that is, the entire gamut of modules in one solution. Vendors that can provide this include BMC, Micro Focus, and SolarWinds. These vendors cater to the overall requirements of the customer and not just a specific fragment, especially for those customers wishing to break down silos and unify their solutions. Thus, if you're looking for a more comprehensive solution that unifies ITSM and IT operations management as a whole, SanerNow needs to work towards a few additional modules which support observability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the patching."
"The tool's most valuable features are patching and integration with vulnerability scanners."
"Servers are patched more consistently than they have been previously."
"BigFix has drastically reduced the maintenance window period to patch and reboot servers."
"BigFix is incredibly fast and accurate in patching, reporting, and remediation."
"DOWNLOADING-PATCHES; It has also helped to reduce network traffic when it comes to downloading patches. By only having to download the patch once to the central location and then utilizing the relay structure to then download the patch to a specific site and then everything gathering at local, it greatly reduces the bandwidth of multiple endpoints."
"We receive the patches automatically, and BigFix spreads them automatically to our endpoints."
"It covers multiple operating systems and helps with patch management."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"Our team uses the SanerNow CyberHygiene Platform for threat detection, focusing on features like vulnerabilities and asset exposure. The asset exposure feature is packaged with software licenses and machines. We get the latest updates and patches for Windows workstations and applications for remediation. We can automate these updates, which greatly improves our previous manual and scripting-based tools."
 

Cons

"BigFix should improve its compatibility with other platforms, such as Linux."
"In order to derive maximum benefit from BigFix, it is essential that we configure all of its features and implement them effectively. If the automation could be improved we would be able to mitigate the risks associated with zero-day threats."
"The product should become cloud-based. Also, the peer nesting ability of the product is a little backward."
"The product is quite buggy and complicated to use."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first. I had to create a couple of testing environments and destroy them in order to learn how to use it. There was a lot of trial and error, a lot of reading of the manuals."
"I would like to see SDK for Web UI included in the next release."
"The reporting and dashboard parts have room for improvement."
"They need better integration."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
"SanerNow CyberHygiene Platform needs to incorporate more documentation."
 

Pricing and Cost Advice

"The tool's price continues to go up. The cost per endpoint can vary, ranging from approximately 30 to 80 dollars per year. Compared to other products, pricing is in the middle. You need to buy an additional database license, but most users already have it."
"The cost is slightly high."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"We have a subscription-based contract with BigFix."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"Its price is very reasonable."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"As with several other solutions such as Microsoft MECM and SCCM, the licensing for SanerNow involves per-device pricing for each kind of product or service on offer."
"The pricing is reasonable - we paid about 2.5 million for 3,500 nodes."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
11%
Manufacturing Company
10%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise66
No data available
 

Questions from the Community

What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it easier for customers to subscribe and unsubscribe.
What needs improvement with BigFix?
The reporting still needs improvement since customers want specific reporting, such as N-1 month patching reports. In addition to reporting improvements, there should be a feature for application c...
What is your experience regarding pricing and costs for SanerNow?
The pricing is reasonable - we paid about 2.5 million for 3,500 nodes.
What needs improvement with SanerNow?
SanerNow CyberHygiene Platform needs to incorporate more documentation.
What is your primary use case for SanerNow?
We use the tool for patch, application, and vulnerability management.
 

Also Known As

Tivoli Endpoint Manager
SecPod SanerNow, SanerNow RP
 

Overview

 

Sample Customers

US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Siemens, Aruba, SironLabs, POS Aviation, Kotak, Kaizen Automotive, Amagi, McNeilus Steel, Claremont, Glassbeam, Marlabs, Amazon Web Services
Find out what your peers are saying about BigFix vs. SanerNow CyberHygiene Platform and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.