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Bitdefender GravityZone XDR vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitdefender GravityZone XDR
Ranking in Extended Detection and Response (XDR)
21st
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
No ranking in other categories
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
14th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
12
Ranking in other categories
Email Security (13th), Endpoint Protection Platform (EPP) (19th), Managed Detection and Response (MDR) (10th)
 

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Bitdefender GravityZone XDR is 0.8%, up from 0.6% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 1.1%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR) Market Share Distribution
ProductMarket Share (%)
Trend Micro Worry-Free Services Suites1.1%
Bitdefender GravityZone XDR0.8%
Other98.1%
Extended Detection and Response (XDR)
 

Featured Reviews

Jörg Köhler - PeerSpot reviewer
Setup is smooth and management is seamless, while improvements in email filtering transparency enhance efficiency
For data correlation, we just haven't worked long enough with it to assess its impact on our overall threat response strategy. We prefer a system that simply informs us when there is a problem; we don't want to engage too much in threat hunting. Therefore, we're not looking to create a SOC from this, which is also why we moved from XDR to MDR. There are areas for improvement, including the difficulty in getting the right handles on the applied email filters. It's sometimes unclear why one email is treated as spam and another is not, even if they contain similar content. Making the process of how emails are treated a bit more transparent would be beneficial.
Mohammed Zain - PeerSpot reviewer
Achieve effective email management while identifying areas for security upgrades
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID. We were not able to get a satisfactory answer from them regarding the BEC issue. The ransomware protection issue for the old servers or outdated servers and recovery of the data needs improvement in Trend Micro Worry-Free Services Suites. The ransomware protection issue for old servers and business email compromise also needs to be upgraded because even though it's configured, we still face this BEC issue. The response time of the support also needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate the overall utilization of AI to enhance security posture."
"The HyperDetect feature in GravityZone XDR is effective."
"I find that the auto-response capability is most valuable."
"The solution has an automatic patch management capability."
"It provides an in-depth analysis and gives recommendations, along with a historical search capability."
"Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already bought a license for a year, and you want to add some more users. We can just add on licenses for the remaining period so that the entire organization can have the same expiry date. That makes renewal easier."
"I would rate GravityZone XDR more than nine out of ten."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The most valuable feature of the solution is the ease of deployment."
"The load balancer feature is excellent."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
"The most important feature is behaviour detection."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, making it a robust solution for comprehensive security needs."
 

Cons

"It's not very mature, and additional costs are involved."
"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."
"The solution’s pricing could be improved."
"Another area of improvement is CPU utilization. CPU utilization could be improved."
"The product could be improved by offering a single panel for the management of all Bitdefender products. Additionally, there might be a need to simplify the interface in the future."
"The product could be improved by offering a single panel for the management of all Bitdefender products."
"The resource consumption is high for Bitdefender GravityZone XDR, nearly using one gigabyte of RAM, especially on Windows 10 and 11."
"The EDR part of the product is an area of concern where improvements are required."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"The solution’s scalability is limited."
"Even though we configured the business email compromise option, we still face this issue sometimes where people are getting emails directly with our email ID."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
 

Pricing and Cost Advice

"It's not the price of the software itself that makes it expensive. It's because you have to buy a VM; you have to buy additional hardware. All those things make it slightly costlier."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The product is available at a very good price point."
"We pay a yearly licensing fee for the solution, which is too expensive."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Financial Services Firm
7%
Educational Organization
5%
Computer Software Company
16%
Comms Service Provider
10%
Security Firm
9%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
 

Questions from the Community

What do you like most about Bitdefender GravityZone XDR?
Scalability is pretty easy. It's easy to increase the capacity. You can just add on licenses to the existing license, and the duration of the license can be adjusted. For example, you've already b...
What needs improvement with Bitdefender GravityZone XDR?
For data correlation, we just haven't worked long enough with it to assess its impact on our overall threat response strategy. We prefer a system that simply informs us when there is a problem; we ...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
There are a couple of issues we have encountered while using Trend Micro Worry-Free Services Suites for the past four or five years. The first is the Business Email Compromise (BEC) issue. Even tho...
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
I am working with the Trend Micro One solution. I use Trend Micro Worry-Free Services Suites, which includes six components, including Cloud App Security, Trend Email Security Advanced, and Worry-F...
 

Overview

Find out what your peers are saying about Bitdefender GravityZone XDR vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.