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Bitrix24 vs Notion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (11th), Enterprise Social Software (5th)
Notion
Ranking in Project Management Software
14th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
Knowledge Management Software (4th), Document Automation Software (3rd)
 

Mindshare comparison

As of April 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.5%, up from 1.8% compared to the previous year. The mindshare of Notion is 2.4%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
Iván Fanego - PeerSpot reviewer
Creates customizable systems and improve team collaboration
Notion is a very flexible and customizable platform, allowing users to create whatever they need. The most impactful feature for project management is the ability to invite multiple client stakeholders without complication. Once I understand the basics, it's easy to use despite an initial learning curve. It also significantly improves team collaboration through customized views and visualizations of data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"I am impressed with the solution's ability to customize workflows."
"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."
"Collaboration and CRM are the most valuable features of Bitrix24."
"It's a very easy-to-use product."
"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24 is a user-friendly solution that is easy to use."
"The ability to structure data is one of the most essential functions of Notion."
"Notion is heavily used in my workflow."
"Notion has a lot of integrations."
"The product is easy to use and has good responsiveness."
"The initial setup is easy."
"The product is easy to use and has good responsiveness."
"I like the high level of customization in Notion."
"I rate Notion a ten out of ten."
 

Cons

"There are some bugs in the mobile system."
"The client interface is not very user-friendly."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"We need full ERP integration to take all our processes in one platform."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"The stability could be improved."
"The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to frequent hanging."
"If the internet or Notion's servers are down, I cannot access information. This is a big disadvantage."
"There could be an automation feature included in the product."
"One area for improvement in the solution is the absence of integrated charts."
"There are a lot of things, but one thing that is absolutely necessary is the mobile application."
"The only problem I experience is that it often hangs."
"Notion has one big downside: the lack of an offline mode. If the internet or Notion's servers are down, I cannot access information. This is a big disadvantage."
"User management needs improvement."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."
"The product's pricing is okay for me. It is not expensive."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"Price-wise, it is a very cheap solution."
"Licenses are cheap compared to other solutions."
"The solution's pricing is quite average and not expensive."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The cost is $2,500, which will be spread out over 18 to 24 months."
"I rate the product's pricing a three out of ten. We only need to pay for it if we use it in the workspace."
"The product has good pricing."
"Notion offers a free plan that covers most functionalities. Clients are only prompted to upgrade if they require AI capabilities, priced at $10 for unlimited usage, or if they need to add team members, typically around $10 per member."
"The product has good pricing."
"The product's pricing depends on the usage plans."
"Notion is free to use."
"The product is affordable compared to other platforms."
"The pricing structure is quite reasonable, and the basic plan covers the most essential features."
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Top Industries

By visitors reading reviews
Computer Software Company
22%
Comms Service Provider
13%
Government
7%
Retailer
6%
Computer Software Company
20%
University
9%
Media Company
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What do you like most about Notion?
I like the high level of customization in Notion.
What is your experience regarding pricing and costs for Notion?
It's affordable and offers community support if I get stuck. I can find help through community forums like Google, where people share insights on navigating problems. Many people understand it, off...
What needs improvement with Notion?
It is easy to use, and I love its UI. The only problem I experience is that it often hangs. I might find myself trying to load a new page, but I am unable to move from one page to another due to fr...
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Startups like Loom, Mixpanel, Blinkist, Adobe, Deel and Education facilities such as USC, Dartmouth and The University of Chicago.
Find out what your peers are saying about Bitrix24 vs. Notion and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.