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Bitrix24 vs TeamWave comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bitrix24
Ranking in CRM
34th
Ranking in Project Management Software
26th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Enterprise Social Software (20th)
TeamWave
Ranking in CRM
95th
Ranking in Project Management Software
35th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the CRM category, the mindshare of Bitrix24 is 0.8%, down from 2.0% compared to the previous year. The mindshare of TeamWave is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM Mindshare Distribution
ProductMindshare (%)
Bitrix240.8%
TeamWave0.4%
Other98.8%
CRM
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
MarcioOkubo - PeerSpot reviewer
Sales Manager at Storageone
Helps organize information and streamline client communication
My primary use case for the platform is to manage opportunities, company names, contacts, and meeting details. I use it to keep a detailed diary of customer interactions and plan the next steps. Our company is small, with five salespeople, and we rely on the CRM to track and manage our sales…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Before using Bitrix, we were facing lots of problems; now we have a complete visualizer product for projects."
"It's a very easy-to-use product."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"The product is user-friendly."
"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."
"Offers, a free version."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."
"The product is stable."
 

Cons

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"Bitrix24 comes with lots of options and tools, but at the end of the day, it's too complicated for us."
"I would like to see improvements with Bitrix24's marketing automation."
"We need full ERP integration to take all our processes in one platform."
"The support provided by Bitrix24 is an area with shortcomings that needs improvement."
"We didn't have the ability to customize the solution."
"The platform's initial data entry process is time-consuming. It could be more streamlined."
 

Pricing and Cost Advice

"The cost is $2,500, which will be spread out over 18 to 24 months."
"We were using the free version which was really limited in terms of functionality."
"Bitrix24 used to be cheaper, but now it's getting expensive."
"The pricing for this program is reasonable."
"Licenses are cheap compared to other solutions."
"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."
"The solution's pricing is quite average and not expensive."
"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
12%
Manufacturing Company
9%
Financial Services Firm
8%
Construction Company
32%
Outsourcing Company
11%
Media Company
8%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
What needs improvement with TeamWave?
The platform's initial data entry process is time-consuming. It could be more streamlined. Further integration with project management tools could also be beneficial, considering our company uses a...
What is your primary use case for TeamWave?
My primary use case for the platform is to manage opportunities, company names, contacts, and meeting details. I use it to keep a detailed diary of customer interactions and plan the next steps. Ou...
What advice do you have for others considering TeamWave?
While the platform initially seemed like an additional task, its benefits in organizing customer information and interactions have become evident. Proper training and understanding of the tool's ad...
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
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