Bitrix24 vs TeamWave comparison

Bitrix24 and TeamWave are both solutions in the CRM category. Bitrix24 is ranked #20 with an average rating of 7.3, while TeamWave is ranked #38 with an average rating of 9.0. Bitrix24 holds a 1.3% mindshare in CRM, compared to TeamWave’s 0.2% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of TeamWave users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

1,660 Views
979 Comparison Views

90% willing to recommend

TeamWave

Read 1 TeamWave review

335 Views
151 Comparison Views

100% willing to recommend

Bitrix24

TeamWave

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bitrix24 and TeamWave based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM.

To learn more, read our detailed CRM Report (Updated: September 2025).

Buyer's Guide

CRM

September 2025

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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in CRM

20th

Ranking in Project Management Software

16th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Social Software (13th)

TeamWave

Ranking in CRM

38th

Ranking in Project Management Software

26th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Bitrix24 is 1.3%, down from 1.9% compared to the previous year. The mindshare of TeamWave is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Bitrix24	1.3%
TeamWave	0.2%
Other	98.5%

CRM

Featured Reviews

Miguel Molano

Sales Manager at a comms service provider with 51-200 employees

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

Read full review

MarcioOkubo

Sales Manager at Storageone

Helps organize information and streamline client communication

My primary use case for the platform is to manage opportunities, company names, contacts, and meeting details. I use it to keep a detailed diary of customer interactions and plan the next steps. Our company is small, with five salespeople, and we rely on the CRM to track and manage our sales…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product is user-friendly."

"The technical support was intuitive and had good documentation."

"Bitrix24's workflow is better than that of others. The user interface is also good."

"Bitrix24 is ideal for creating a CRM platform. It can integrate some third-party solutions, and it's highly flexible."

"We use many of this solution's features for communication and for process automation. It offers more functionality than a regular CRM."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

More Bitrix24 pros

"The product is stable."

Cons

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"The solution's open channel and contact center could be improved."

"There is a need for better integration with ERP solutions."

"There are some bugs in the mobile system."

"I would like to see improvements with Bitrix24's marketing automation."

"The support provided by Bitrix24 is an area with shortcomings that needs improvement."

"The stability could be improved."

"The solution’s performance could be made faster."

More Bitrix24 cons

"The platform's initial data entry process is time-consuming. It could be more streamlined."

Pricing and Cost Advice

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"We were using the free version which was really limited in terms of functionality."

"Price-wise, it is a very cheap solution."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"The pricing for this program is reasonable."

"Licenses are cheap compared to other solutions."

More Bitrix24 pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

21%

Comms Service Provider

11%

Retailer

Construction Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2

No data available

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What needs improvement with TeamWave?

The platform's initial data entry process is time-consuming. It could be more streamlined. Further integration with project management tools could also be beneficial, considering our company uses a...

See all answers

What is your primary use case for TeamWave?

See all answers

What advice do you have for others considering TeamWave?

While the platform initially seemed like an additional task, its benefits in organizing customer information and interactions have become evident. Proper training and understanding of the tool's ad...

See all answers

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Planview Portfolios vs TeamWave

Compared 100% of the time

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Product Reports

Buyer's Guide

Bitrix24

October 2025

Download Bitrix24 product report

Buyer's Guide

CRM

September 2025

Download TeamWave product report

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

TeamWave is a comprehensive platform that allows businesses to manage and streamline their operations effectively. With features like project management, team collaboration, task tracking, and CRM functionalities, TeamWave enables efficient communication and coordination among team members.

Users have praised its effectiveness in organizing and tracking sales activities, client interactions, and customer information.

Additionally, TeamWave offers valuable features such as excellent collaboration and communication capabilities, customizable dashboard and reports, seamless integration with third-party applications, an intuitive user interface, and reliable customer support.

TeamWave

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

1. Atlassian 2. Buffer 3. Cisco 4. Dropbox 5. eBay 6. Facebook 7. Google 8. HubSpot 9. LinkedIn 10. Mailchimp 11. Microsoft 12. Netflix 13. Oracle 14. PayPal 15. Pinterest 16. Salesforce 17. Spotify 18. Square 19. Twitter 20. Uber 21. VMware 22. WeWork 23. Wix 24. Workday 25. Xero 26. Zoom

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: September 2025.

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