Bitrix24 vs TeamWave comparison

Bitrix24 and TeamWave are both solutions in the CRM category. Bitrix24 is ranked #25 with an average rating of 7.5, while TeamWave is ranked #39 with an average rating of 9.0. Bitrix24 holds a 0.8% mindshare in CRM, compared to TeamWave’s 0.4% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 100% of TeamWave users who would recommend it.

Bitrix24

Read 20 Bitrix24 reviews

2,048 Views
1,208 Comparison Views

90% willing to recommend

TeamWave

Read 1 TeamWave review

745 Views
410 Comparison Views

100% willing to recommend

Bitrix24

TeamWave

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Bitrix24 and TeamWave based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: January 2026).

Buyer's Guide

CRM

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bitrix24

Ranking in CRM

25th

Ranking in Project Management Software

20th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Social Software (15th)

TeamWave

Ranking in CRM

39th

Ranking in Project Management Software

24th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of Bitrix24 is 0.8%, down from 1.9% compared to the previous year. The mindshare of TeamWave is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Bitrix24	0.8%
TeamWave	0.4%
Other	98.8%

CRM

Featured Reviews

Abasiakama Bassey

Founder at Elxae Hub

A project management tool that offers great scalability and stability

The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.

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MarcioOkubo

Sales Manager at Storageone

Helps organize information and streamline client communication

My primary use case for the platform is to manage opportunities, company names, contacts, and meeting details. I use it to keep a detailed diary of customer interactions and plan the next steps. Our company is small, with five salespeople, and we rely on the CRM to track and manage our sales…

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"The data entry functionality is excellent, and the pipeline views and filters are highly useful."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"It is easy to use and very stable."

"Collaboration and CRM are the most valuable features of Bitrix24."

"It's a very easy-to-use product."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"Offers, a free version."

More Bitrix24 pros

"The product is stable."

Cons

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."

"I would like to see improvements with Bitrix24's marketing automation."

"We didn't have the ability to customize the solution."

"The client interface is not very user-friendly."

"There is a need for better integration with ERP solutions."

"The support provided by Bitrix24 is an area with shortcomings that needs improvement."

"The solution's open channel and contact center could be improved."

More Bitrix24 cons

"The platform's initial data entry process is time-consuming. It could be more streamlined."

Pricing and Cost Advice

"The pricing for this program is reasonable."

"Price-wise, it is a very cheap solution."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven or eight out of ten."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"Licenses are cheap compared to other solutions."

"The cost is $2,500, which will be spread out over 18 to 24 months."

More Bitrix24 pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Comms Service Provider

12%

Manufacturing Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2

No data available

Questions from the Community

What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

See all answers

What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

See all answers

What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

What needs improvement with TeamWave?

The platform's initial data entry process is time-consuming. It could be more streamlined. Further integration with project management tools could also be beneficial, considering our company uses a...

See all answers

What is your primary use case for TeamWave?

See all answers

What advice do you have for others considering TeamWave?

While the platform initially seemed like an additional task, its benefits in organizing customer information and interactions have become evident. Proper training and understanding of the tool's ad...

See all answers

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Compared 25% of the time

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Compared 21% of the time

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Compared 19% of the time

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Compared 14% of the time

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Product Reports

Buyer's Guide

Bitrix24

January 2026

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Buyer's Guide

CRM

January 2026

Download TeamWave product report

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

TeamWave is a comprehensive platform that allows businesses to manage and streamline their operations effectively. With features like project management, team collaboration, task tracking, and CRM functionalities, TeamWave enables efficient communication and coordination among team members.

Users have praised its effectiveness in organizing and tracking sales activities, client interactions, and customer information.

Additionally, TeamWave offers valuable features such as excellent collaboration and communication capabilities, customizable dashboard and reports, seamless integration with third-party applications, an intuitive user interface, and reliable customer support.

TeamWave

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

1. Atlassian 2. Buffer 3. Cisco 4. Dropbox 5. eBay 6. Facebook 7. Google 8. HubSpot 9. LinkedIn 10. Mailchimp 11. Microsoft 12. Netflix 13. Oracle 14. PayPal 15. Pinterest 16. Salesforce 17. Spotify 18. Square 19. Twitter 20. Uber 21. VMware 22. WeWork 23. Wix 24. Workday 25. Xero 26. Zoom

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: January 2026.

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