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Bitrix24 vs Trello comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
Sentiment score
4.5
Trello's free version enhances workflow efficiency by improving organization, reducing miscommunication, and saving time, boosting productivity 20-30%.
The efficiency gain is not from a formal measurement tool but from observed reductions in coordination time, fewer delays, and smoother task tracking across semester-long projects.
Research Assistant at a university with 10,001+ employees
I think it actually pretty much exceeded our expectations or at least met all of our expectations regarding task management and sprint management.
CEO at Infohob
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
VP Product at PeerSpot
 

Customer Service

Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
Sentiment score
2.4
Trello users often bypass tech support due to its ease, while support experiences vary from effective to slow.
I tried to reach out to get answers before or even look on the web community support for things, such as the out-of-office notifications, without finding answers.
Senior Content Strategist at PeerSpot
 

Scalability Issues

Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
Sentiment score
5.9
Trello is praised for scalability and flexibility, but faces limitations with larger projects and could better serve larger teams.
 

Stability Issues

Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Sentiment score
6.9
Trello is highly regarded for its stability and reliability, with users praising its consistent performance despite occasional slowdowns.
 

Room For Improvement

Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
Trello users seek better integrations, advanced analytics, flexible automation, enhanced usability, and more scalable features for complex projects.
More control over email notifications would also be helpful.
VP Product at PeerSpot
A way to manage an overall project with all the specifications, and then managing all the sub-cards related to that project.
Frontend Web Developer at PeerSpot
Support for larger projects with many tasks and team members could be enhanced. More advanced filtering, reporting, and project overview features would help users manage complex projects more efficiently.
Research Assistant at a university with 10,001+ employees
 

Setup Cost

Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
Trello offers a fair pricing model with a valued free version, but some find paid options costly for additional features.
 

Valuable Features

Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
Trello optimizes task management with Kanban boards, automation, and collaboration tools, streamlining productivity and facilitating seamless integration.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
Customer Success Manager at PeerSpot
If I had to quantify it, I would say it improved our workflow efficiency by around twenty to thirty percent, mainly because it reduced confusion, duplicate work, and time spent on status updates during meetings.
Research Assistant at a university with 10,001+ employees
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
CSM at PeerSpot
 

Categories and Ranking

Bitrix24
Ranking in Project Management Software
27th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
CRM (34th), Enterprise Social Software (19th)
Trello
Ranking in Project Management Software
4th
Average Rating
8.4
Reviews Sentiment
6.2
Number of Reviews
48
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Project Management Software category, the mindshare of Bitrix24 is 1.0%, down from 2.3% compared to the previous year. The mindshare of Trello is 1.9%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Mindshare Distribution
ProductMindshare (%)
Trello1.9%
Bitrix241.0%
Other97.1%
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
Founder at Elxae Hub
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
reviewer2837325 - PeerSpot reviewer
Research Assistant at a university with 10,001+ employees
Visual task boards have structured academic research projects and improve team coordination
There are several areas where Trello could be improved based on our academic research and team project usage. One improvement would be more advanced built-in analytics, such as better progress tracking dashboards or productivity insights without relying on third-party tools. Another area is scalability for complex projects where boards get very large with many cards and dependencies. It can become harder to manage without additional structure or hierarchy features. Overall, it works very well, but these enhancements would make it even stronger for larger or long-term projects. One additional area of improvement in Trello is automation and integrations. While Trello does support basic automation through Butler, more advanced and flexible automation rules would be helpful, especially for academic research workflows where tasks often move between stages in more complex forms. It would help if automation rules were easier to set up and more flexible for different project workflows. Additionally, smoother integrations with tools such as Google Drive or other study applications would save time and reduce switching between platforms. I think one additional improvement for Trello would be support for larger projects with many tasks and team members. As boards grow, they can become crowded and harder to navigate. More advanced filtering, reporting, and project overview features would help users manage complex projects more efficiently.
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Top Industries

By visitors reading reviews
Construction Company
17%
Comms Service Provider
13%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise2
Large Enterprise1
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise12
 

Questions from the Community

What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
What advice do you have for others considering Bitrix24?
I would recommend Bitrix24 to others. Although we are moving to another solution, Bitrix24 offers impressive capabilities we haven’t utilized fully. I'd rate the solution eight out of ten.
What needs improvement with Trello?
Maybe some AI enhancements would be beneficial, but in terms of how we use Trello here, a lot of people seem to be really happy with Trello and that is always the go-to. Most people will just immed...
What is your primary use case for Trello?
I mostly do software development. I am building a SaaS platform for business process automation, so I mostly work with software now. That is why Trello is mentioned. I am not working much with netw...
 

Comparisons

 

Overview

 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Bitrix24 vs. Trello and other solutions. Updated: June 2026.
902,270 professionals have used our research since 2012.