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BlackBerry Cylance Cybersecurity vs Dell Data Protection - Endpoint Security Suite [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (34th)
Dell Data Protection - Endp...
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Mohammad Shahabuddin Anwar - PeerSpot reviewer
Health Care Integration Engineer at RamSoft
Confident backups have enabled reliable rollbacks and supported multi-cloud growth
Central management is one of the main use cases of Dell Data Protection - Endpoint Security Suite [EOL]. Comprehensive workload coverage in Dell Data Protection - Endpoint Security Suite [EOL] helps us back up our data. Dell Data Protection - Endpoint Security Suite [EOL] has positively impacted our organization because we were able to test and implement changes confidently, knowing that if something goes wrong, we can roll back the changes. This confidence in our recovery capabilities helped us grow and conduct more research and development. Dell Data Protection - Endpoint Security Suite [EOL] offers very fast recovery time capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I've found the solution to be highly scalable for enterprises."
"Its ability to react to cyber data attacks is awesome. That is pretty much the use of it. What blows your mind is the ability to access your assets remotely and see what is actually going on with them. You can not only see them in a console. You can also react very rapidly to your assets that are compromised."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"The product has an intuitive dashboard."
"The ability to kind of stitch everything together and see the actual complete picture is very useful. I guess you'd call it a playbook. Some people call it the forensics analysis of what was happening on particular endpoints when they detected some malicious behavior, and what transpired before that to cause that. It is also very user friendly. The way they have done everything and integrated all the solutions that they've purchased over the years to make it a very seamless, effective product is very good. One thing about Palo Alto is that they take the products or services that they purchase and make them seamless for the end user as compared to some companies that purchase other companies and then just kind of have their products off to the side or keep different interfaces. Palo Alto doesn't do that."
"Cortex XDR by Palo Alto Networks has accelerated the response time for my security team, so we have been able to resolve issues faster than usual."
"It is easy to use."
"CylancePROTECT is going to tell you if there are any issues and you are going to be able to see everything from one single dashboard."
"I've found the AI engine in CylancePROTECT to be particularly effective for technology and in preventing unknown threats."
"The solution is stable."
"Its setup is simple if you have a Windows device; it is executable."
"The solution is pretty easy to scale."
"This technology is very good, very stable, and we have great trust in it and what it delivers."
"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"It is a stable solution. Our company faces no problems with the backup system…The initial setup wasn't complex."
"The security engine is effective at catching potential threats."
"Technical support is excellent."
"Dell Data Protection has a decent service and integrates well with users' active directories."
"Dell Data Protection - Endpoint Security Suite [EOL] has positively impacted our organization because we were able to test and implement changes confidently, knowing that if something goes wrong, we can roll back the changes."
"There's a really they have a really nice way to test it first. Before you adopt it. And so I would suggest trying to they they create a test site for you, and they give you a link to it, and you can basically try out all the features on your own for I think we did it for a month."
"The most valuable features of the solution are its speed, backup speed, and restore speed."
"It is a stable solution."
 

Cons

"Whenever the tool releases a new version when deploying the product across the organization, I feel like there are some disturbances in the CPU usage after upgrading the tool to the latest version."
"Cortex XDR by Palo Alto Networks is a very good product, but financially, it is very expensive, so the company should look into that area."
"As an improvement, I would like to see enhanced connection speeds."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"It's very time-consuming to log support issues and the people that answer the tickets aren't very knowledgeable."
"Limited remote connection."
"The negative aspect I see is the economic model used by Palo Alto."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."
"They could improve on the false positives, reporting and whitelisting features."
"Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's rollback functionality. With this feature, if you get infected, with a click, you can go back to the pre-infection state. If Cylance could add this functionality to their offering as well, that would be ideal."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"I would like to see a little bit of additional reporting or insight as to what it is doing exactly."
"It should provide more details about the events that they have detected."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"The restore feed needs improvement."
"The solution’s user interface should be made more user-friendly."
"Deployment complexity is higher in Dell Data Protection - Endpoint Security Suite [EOL], and the user interface could be improved significantly."
"The backup speed and deduplication are the most valuable features."
"Whenever we talk about reporting, I have a chance to look at the reporting, and in my opinion, it's not user-friendly."
"I consider the product pretty expensive, so from an improvement perspective, I would like the pricing to be better."
"The solution could be more user-friendly."
"Implementation in a beta environment is necessary before rollout to the larger community."
 

Pricing and Cost Advice

"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The pricing is okay, although direct support can be expensive."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The tool's price is moderate."
"Cortex XDR's pricing is ok."
"The solution has one subscription for endpoint protection and one subscription for detection and response. The two licenses combined give you the BRO version."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The monthly fee is $55 USD per user."
"Review closely how many endpoints you actually need before buying into a pricing level. Deal and deal with the VAR of your choice."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"This cost of the license is approximately $5 USD monthly per user."
"It's not so heavily priced; rather, it's average and decent."
"The license price for this solution could be better. It's on the expensive side."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"It is more expensive than one of its competitors."
"You'll need to pay more than the product's original price for the support."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
DDP, ESS
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
MEIZU, TBG West, Ackerman Charter School District, Church of the Highlands
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
920,769 professionals have used our research since 2012.