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BlackBerry Cylance Cybersecurity vs Dell Data Protection - Endpoint Security Suite [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
Endpoint Protection Platform (EPP) (34th)
Dell Data Protection - Endp...
Average Rating
8.2
Reviews Sentiment
5.8
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Mohammad Shahabuddin Anwar - PeerSpot reviewer
Health Care Integration Engineer at RamSoft
Confident backups have enabled reliable rollbacks and supported multi-cloud growth
Central management is one of the main use cases of Dell Data Protection - Endpoint Security Suite [EOL]. Comprehensive workload coverage in Dell Data Protection - Endpoint Security Suite [EOL] helps us back up our data. Dell Data Protection - Endpoint Security Suite [EOL] has positively impacted our organization because we were able to test and implement changes confidently, knowing that if something goes wrong, we can roll back the changes. This confidence in our recovery capabilities helped us grow and conduct more research and development. Dell Data Protection - Endpoint Security Suite [EOL] offers very fast recovery time capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR is stable, offering high quality and reliable performance."
"The solution allows us to gain remote access without the user's knowledge and take the necessary actions on the device."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"I've found the solution to be highly scalable for enterprises."
"I can highlight that we have not faced any security incidents with Cortex XDR by Palo Alto Networks, and even though our environment is quite dynamic, we have not faced any security incident with Cortex XDR by Palo Alto Networks until now."
"The solution helps find bugs, and it is safe to use to prevent attacks by hackers."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"The protection offered by this product is good, as is the endpoint reporting."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"The solution runs in the background, and I do not need to care about it."
"It provides good insight into the programs, applications, or websites that may need attention."
"Two or three years ago when the WannaCry virus struck, the people that were on Cylance were the ones that weren't affected."
"It secures different entry points into the network."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"I like the AI and mathematical components that they use, and I like the pre-execution method of protection that prevents infection."
"Its setup is simple if you have a Windows device; it is executable."
"It is a stable solution."
"Dell Data Protection has a decent service and integrates well with users' active directories."
"The most valuable features of the solution are its speed, backup speed, and restore speed."
"It is a stable solution. Our company faces no problems with the backup system…The initial setup wasn't complex."
"Dell Data Protection - Endpoint Security Suite [EOL] has positively impacted our organization because we were able to test and implement changes confidently, knowing that if something goes wrong, we can roll back the changes."
"The security engine is effective at catching potential threats."
"There's a really they have a really nice way to test it first. Before you adopt it. And so I would suggest trying to they they create a test site for you, and they give you a link to it, and you can basically try out all the features on your own for I think we did it for a month."
"Technical support is excellent."
 

Cons

"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"The installation should be easier and the Palo Alto pre-sales and sales teams should have more information on the product because they don't know what they are selling."
"If you compare it to SentinelOne, which has more functionalities and detection capabilities on an open platform, the pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks."
"Basically, they don't provide customer support tools just to investigate the logs."
"When it comes to malware files, it should be a little quick because, at times, it would give a wrong result in the sense of what it might be on malware, even if it still might be a normal one."
"We had a problem with getting our older endpoints up to date, but their newest updates have been really good. I've been pleased with it in terms of what our needs are. It's doing what we want it to do."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"Impact on system performance is horrible, adding a lot of delays for users."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"The user interface could be improved, it's very outdated."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"They could improve on the false positives, reporting and whitelisting features."
"If they can improve the technical support SLA, that aspect of the product will be much appreciated."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The backup speed and deduplication are the most valuable features."
"Implementation in a beta environment is necessary before rollout to the larger community."
"I consider the product pretty expensive, so from an improvement perspective, I would like the pricing to be better."
"The solution’s user interface should be made more user-friendly."
"The solution could be more user-friendly."
"The restore feed needs improvement."
"Whenever we talk about reporting, I have a chance to look at the reporting, and in my opinion, it's not user-friendly."
"Deployment complexity is higher in Dell Data Protection - Endpoint Security Suite [EOL], and the user interface could be improved significantly."
 

Pricing and Cost Advice

"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"The price of the product is not very economical."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"It has a yearly renewal."
"Our license will require renewal in August, after which the maintenance will continue as usual."
"It's about $55 per license on a yearly basis."
"The solution provides me with competitive pricing."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"This cost of the license is approximately $5 USD monthly per user."
"CylancePROTECT is an affordable solution."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"I think that the price we are paying is good for what it is."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"You'll need to pay more than the product's original price for the support."
"It is more expensive than one of its competitors."
"It is an expensive solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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Comparisons

 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
DDP, ESS
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
MEIZU, TBG West, Ackerman Charter School District, Church of the Highlands
Find out what your peers are saying about SentinelOne, Microsoft, CrowdStrike and others in Endpoint Protection Platform (EPP). Updated: October 2026.
920,769 professionals have used our research since 2012.