No more typing reviews! Try our Samantha, our new voice AI agent.

BlackBerry Cylance Cybersecurity vs Kaspersky Next EDR Optimum comparison

Why PeerSpot?
Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
118
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky Next EDR Optimum
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
Endpoint Detection and Response (EDR) (43rd)
 

Mindshare comparison

As of September 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.8% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.6%, up from 1.1% compared to the previous year. The mindshare of Kaspersky Next EDR Optimum is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
BlackBerry Cylance Cybersecurity1.6%
Kaspersky Next EDR Optimum1.1%
Other93.5%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to use."
"The initial setup isn't too bad."
"Threat identification and detection are the most valuable features of this solution."
"The product's most valuable features are massive user and feature intelligence exploit detection."
"The stability is pretty good except for one or two cases, and based on the performance, it's been okay with pretty high performance, no bugs or glitches, and it doesn't crash or freeze."
"When the pandemic started, Palo Alto came up with many solutions, which helped with the quick shift from on-premises to the cloud."
"It has absolutely improved the way our organization functions, we are more secure, it is giving us more peace of mind, and it has found malicious activity happening on our endpoints that probably would not have been detected if we didn't have it."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"Does malware analysis. Blocks WannaCry and other attacks that have come out."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"It is extremely simple to manage and deploy."
"A user can continue to add endpoints and the solution will continue to perform well."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"The solution is stable."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most functional item that we use is the process to turn off the false flags that it causes."
"Overall, I would rate Kaspersky Endpoint Detection and Response Optimum an eight out of ten."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"It protects against malware and secures the network."
"EDR Optimum's best features are its dashboard, control of external media, and user-friendliness."
"One of the most valuable features of Kaspersky Endpoint Detection and Response Optimum is its cloud console allows users to remotely isolate a single computer from a network in the event of an attack, enabling them to perform root cause analysis without disrupting the entire network. This is particularly useful for organizations that may not have expert resources for endpoint detection and response."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
"It offers features like system hardening, vulnerability management, patch management, and device control, which are not present in other solutions."
"Since the deployment of the solutions, the organization has been proactive in its IT operations and has tackled quite a few critical scenarios since the solution has been operational."
 

Cons

"Every 30 or 40 days, there's a new version and we need to go and make sure our customer's laptops are upgraded."
"They are charging for Network Traffic Analyzer (NTA) services, so if the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better."
"If Palo Alto reduces the pricing slightly for their products, it would make them more scalable in markets such as India and globally for cybersecurity."
"Being able to filter the events to see those that are related to the actual alert would save time spent by the engineer."
"I have faced some issues with Cortex XDR by Palo Alto Networks; there is room for improvement in the sense that certain options prevent us from seeing and segregating data."
"The server sometimes stops continuously to check things so it would be helpful to receive access updates or technical reasons."
"There's an overall lack of features."
"In reporting they should have a customizable dashboard due to the fact that C-level people don't like reporting to the IT department. They prefer to have a real-time dashboard. That kind of dashboard needs to have various customizations."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The product must make the interface a little more user-friendly."
"The company that sells us the licenses sometimes doesn't know how to do certain things."
"For advanced security, I wouldn't."
"They could improve on the false positives, reporting and whitelisting features."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"We are switching solutions because we have had issues with updating it."
"The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
"I rate the technical support between seven and eight out of ten for Kaspersky."
"The technology grows day by day, so we need to check for updates and do the updates daily. Kaspersky Endpoint Detection and Response Optimum is still improving over time and quality-wise, there are still things that need to be changed in the product, so that's why I rated it nine out of ten. Compatibility could also be improved in the product."
"Unfortunately, Kaspersky UI is something they need to work upon. It's not as simplistic or user-friendly as other competing products such as Sophos or Check Point."
"I want Kaspersky to extend its products to internet protection. For example, I would like them to develop a firewall integrated with EDR."
"We would like more data to be available from this solution, in order for it to be usable in strategic decision making."
 

Pricing and Cost Advice

"I don't like that they have different types of licenses."
"The pricing is a little bit on the expensive side."
"Cortex XDR’s pricing is very reasonable."
"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"It is present, but when compared to other competitive products, I would say it is not less expensive; however, when all of the other added values are considered, the price is reasonable."
"It's the most expensive solution, but features-wise, it's quite strong. It's very good for protection, so the results are very good in the case of protection. I would rate it a two out of ten in terms of pricing."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc.​"
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The price is reasonable for us at the moment. I rate the overall solution an eight out of ten."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"The tool is not that expensive."
"The product cost is about $5, per user, per month."
"The tool’s pricing is yearly. The solution’s pricing is expensive."
"The pricing is totally reasonable."
"I would rate the product's pricing a nine out of ten. You need to pay about 80,000 rupees yearly for the tool. There are no additional costs associated with the product."
"The solution could be made a bit cheaper."
"Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy."
"Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own."
"The price is good, not too high."
"The price of the solution is reasonable. It cost approximately €10,000 annually."
report
Use our free recommendation engine to learn which Endpoint Protection Platform (EPP) solutions are best for your needs.
913,924 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Comms Service Provider
12%
Construction Company
11%
Financial Services Firm
9%
Construction Company
12%
Outsourcing Company
11%
Comms Service Provider
7%
Financial Services Firm
7%
Outsourcing Company
13%
Financial Services Firm
13%
Comms Service Provider
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise55
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise5
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we conta...
What is your primary use case for Blackberry Protect?
I am using CylancePROTECT as an active learning algorithm. We installed it on almost 20,000 servers and virtual machi...
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost o...
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went ...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
When it comes to endpoint security requirements, we work with Trend Micro most of the time; currently, my focus is mo...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky Next EDR Optimum and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.