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BlackBerry Cylance Cybersecurity vs Kaspersky Next EDR Optimum comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Kaspersky Next EDR Optimum
Ranking in Endpoint Protection Platform (EPP)
30th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
Endpoint Detection and Response (EDR) (40th)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of Kaspersky Next EDR Optimum is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
Kaspersky Next EDR Optimum1.1%
BlackBerry Cylance Cybersecurity1.8%
Other93.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cortex XDR by Palo Alto Networks has given us better endpoint visibility and richer investigation context, allowing us to identify suspicious activity, understand the attack path, and contain potential threats much faster than before."
"We use it for malicious connections from malicious websites, to identify payloads that might be inside the traffic, to identify malicious processes or bugs that are running on the network, and any activities that tend to lead to data infiltration."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"We use Cortex XDR by Palo Alto Networks for its ability to detect based on behavior rather than simple virus scan to prevent malicious activities."
"The most valuable for us is the correlation feature."
"The anti-exploit is impenetrable. We chose Traps because it is the only product that we were not able to get anything past."
"Once you become familiar with it, Cortex XDR by Palo Alto Networks is a more powerful tool and I would say that I prefer it over MDE because it is a stronger tool for me."
"Palo Alto is constantly adding new features."
"The solution is stable; it was no problem and all went quite well, with no bugs or freezes."
"It secures different entry points into the network."
"The platform's most valuable features are the malware detection capabilities."
"The stability of the solution is awesome."
"CylancePROTECT is a fairly decent antivirus."
"The most valuable features of CylancePROTECT are its powerful machine-learning capabilities and predictive intelligence."
"With Cylance AI and Machine Learning, it's ensuring that all types of malware, PUP (Potential Unwanted Programs) and Memory Protection your endpoint devices are fully protected, even with day zero threats."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The product's most valuable feature is the flexibility of installation with the console and a simple administration strategy."
"The solution is very user friendly, which we appreciate."
"They provide integrated protections and prevention with multi-layered anti-malware, which makes clients want to go for it."
"Since the deployment of the solutions, the organization has been proactive in its IT operations and has tackled quite a few critical scenarios since the solution has been operational."
"Instead of having to wait for alerts, the IT security team can actively hunt for threats by proactively scanning endpoints to spot anomalies and security breaches."
"EDR Optimum's best features are its dashboard, control of external media, and user-friendliness."
"The encryption feature that allows you complete control of your device is what I found most valuable in Kaspersky Endpoint Detection and Response Optimum."
"The most beneficial aspect of Kaspersky Endpoint Detection and Response Optimum is its protection capabilities, followed by its device management capabilities. The ability to remotely install software is highly advantageous, making it a convenient and helpful feature."
 

Cons

"There are some false positives. What our guys would have liked is that it would have been easier to manipulate as soon as they found a false positive that they knew was a false positive. How to do so was not obvious. Some people complained about it. The interface, the ESM, is not user-friendly."
"Limited remote connection."
"Based on our experience so far, its implementation is quite complex."
"It's more focused on network communication. If a customer wants to increase the level of protection and start working with documents, it's impossible to integrate these features into the system. It's more of a communication-oriented system than a content security-oriented system."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"There's room for improvement with Mac device installations, which can be challenging."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"The solution could improve by providing better integration with their own products and others."
"​Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"​It needs real analysis of quarantined files. The EDR product isn't showing much right now."
"I find the price for Blackberry Protect expensive, so that's an area for improvement."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"The solution should implement AI in the product."
"CylancePROTECT's dashboard could be more user-friendly."
"If they can add more features on top of their Persona feature that would be ideal."
"The initial setup is a bit difficult."
"The solution can improve the uninstallation process. The removal of the agent can be difficult. The purpose is for security, but it requires a lot of time and sometimes a special tool."
"We have had some issues updating Kaspersky Endpoint Detection and Response Optimum."
"They should provide more notifications for incidents and more clarification or information about malicious activity."
"We face challenges with the automated effective awareness platform program (ASAP), particularly with its implementation. It is difficult and not effective for us yet."
"Security features could be improved."
"From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper."
"In terms of the Pakistani market and talking from a salesperson's perspective, I'd suggest that Kaspersky introduce a bundle of Kaspersky EDR-Optimum or Kaspersky EDR-Expert along with its Business Select/Advance suite."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"It is "expensive" and flexible."
"I don't recall what the cost was, but it wasn't really that expensive."
"The pricing seems fair, and I do like the licensing model. You use wherever they are, and it is elastic."
"This is an expensive solution."
"If one wishes to work with another team or large number of users at a future point, he must purchase a license for them."
"It's about $55 per license on a yearly basis."
"The solution is expensive. It's pricing is on a yearly-basis."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"CylancePROTECT is worth the money, but I'm not sure of its exact price. I can't remember off the top of my head."
"We would just add more if there are new users, but right now you just need one license for per user."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a seven out of ten."
"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"We pay our license on a yearly basis and have just renewed for two years."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"The price is good, not too high."
"Kaspersky Endpoint Detection and Response Optimum is more affordable than the endpoint security product of Fortinet. Whether it's worth the money depends on your security strategy."
"I would rate the product's pricing a nine out of ten. You need to pay about 80,000 rupees yearly for the tool. There are no additional costs associated with the product."
"The pricing is totally reasonable."
"The price of the solution is reasonable. It cost approximately €10,000 annually."
"Kaspersky gives a consolidated price with a good solution. If we choose something else, we need to add other options on our own."
"The tool’s pricing is yearly. The solution’s pricing is expensive."
"The solution could be made a bit cheaper."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Financial Services Firm
13%
Outsourcing Company
12%
Comms Service Provider
11%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise7
Large Enterprise5
 

Questions from the Community

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How is Cortex XDR compared with Microsoft Defender?
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What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost o...
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went ...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
When it comes to endpoint security requirements, we work with Trend Micro most of the time; currently, my focus is mo...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Kaspersky Next EDR Optimum and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.