Executive SummaryUpdated on Apr 20, 2025
BlackBerry Cylance Cybersecurity and Microsoft Defender for Business both provide significant strengths in the cybersecurity space. While Cylance is favored for its AI-driven endpoint protection, Microsoft Defender benefits from seamless integration with Microsoft products, offering extended threat detection capabilities which are advantageous for small and medium-sized enterprises.
Features: BlackBerry Cylance is known for its AI and machine learning-powered endpoint protection, effectively defending against zero-day threats and ransomware like WannaCry. Its lightweight agent minimizes system impact, and the solution excels in proactive threat elimination without constant updates. Microsoft Defender for Business offers robust integration within the Microsoft ecosystem, providing comprehensive threat detection and management. Its AI-based predictive analysis enhances security while tools like Defender for Endpoint and Office 365 Cloud boost overall safety. The integration with Microsoft Sentinel ensures continuous updates to defend against new threats.
Room for Improvement: BlackBerry Cylance can improve its user interface, reporting features, and management of false positives. Enhancing endpoint visibility and support services is also needed. Microsoft Defender for Business could refine its reporting consistency and simplify integration processes. Addressing the complex user interface and improving threat detection response times would also benefit users.
Ease of Deployment and Customer Service: BlackBerry Cylance offers flexible deployment options across on-premises, private, and public clouds, though support can be inconsistent, with some delays in response times reported. Microsoft Defender for Business shares similar deployment flexibility and is commended for its customer service through managed providers, though it may face challenges in complex environments requiring proactive threat management.
Pricing and ROI: BlackBerry Cylance pricing can be high but is deemed justifiable given its strong security features, providing good ROI through effective threat mitigation and peace of mind. Microsoft Defender for Business offers competitive pricing, especially beneficial for those already within the Microsoft ecosystem, but can be expensive for organizations with limited budgets. Its inclusion in existing Microsoft licenses can lead to significant ROI by streamlining security operations.
