BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

BlackBerry and Microsoft are both solutions in the Endpoint Protection Platform (EPP) category. BlackBerry is ranked #26 with an average rating of 8.3, while Microsoft is ranked #18 with an average rating of 7.5. BlackBerry holds a 1.2% mindshare in EPP, compared to Microsoft’s 2.0% mindshare. Additionally, 85% of BlackBerry users are willing to recommend the solution, compared to 88% of Microsoft users who would recommend it.

BlackBerry Cylance Cybersec...

Read 44 BlackBerry Cylance Cybersecurity reviews

2,960 Views
2,664 Comparison Views

85% willing to recommend

Microsoft Defender for Busi...

Read 20 Microsoft Defender for Business reviews

4,629 Views
3,425 Comparison Views

88% willing to recommend

BlackBerry Cylance Cybersec...

Microsoft Defender for Busi...

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Executive SummaryUpdated on Nov 2, 2025

BlackBerry Cylance Cybersecurity and Microsoft Defender for Business are prominent players in the cybersecurity market. BlackBerry Cylance stands out with advanced threat intelligence and AI capabilities, while Microsoft Defender is noted for its integration within the Office 365 ecosystem and affordability.

Features: BlackBerry Cylance Cybersecurity is known for its advanced malware analysis, protection against zero-day threats through AI and machine learning, and efficient CPU usage, making it lightweight. Microsoft Defender, integrated with Microsoft tools, offers reliable threat detection, ransomware protection, and an intuitive centralized dashboard.

Room for Improvement: BlackBerry Cylance can enhance its dashboard usability, reduce false positives, and improve its integration capabilities. Expanding support for features like firewall integration and detailed incident reporting would be beneficial. Microsoft Defender for Business needs to address false positives, enhance integration with non-Microsoft environments, and improve its AI’s predictive accuracy and console remote action capabilities.

Ease of Deployment and Customer Service: Both solutions are flexible across various deployment settings, including public cloud, private cloud, and on-premises. BlackBerry Cylance users have mixed experiences with technical support, citing delays, while Microsoft Defender benefits from seamless integration with other Microsoft services and generally positive support feedback.

Pricing and ROI: BlackBerry Cylance is often seen as costly, requiring negotiation for competitive pricing, yet its advanced features offer a positive ROI through reduced threat management labor hours. Microsoft Defender, frequently included in Office 365 licenses, is cost-effective for businesses in the Microsoft ecosystem, despite the potential high cost of the full suite. Both solutions provide significant ROI through heightened security and minimized downtime.

To learn more, read our detailed BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business Report (Updated: December 2025).

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

26th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Defender for Busi...

Ranking in Endpoint Protection Platform (EPP)

18th

Average Rating

7.8

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Microsoft Security Suite (16th)

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.2%, down from 1.3% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP) Market Share Distribution
Product	Market Share (%)
Microsoft Defender for Business	2.0%
BlackBerry Cylance Cybersecurity	1.2%
Other	96.8%

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Takayuki-Umehara

Public Cloud Engineer at Prudential

Product deployment protects assets but needs improvement in system support

I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We chose the solution because it doesn't have daily updates, which is important for us in healthcare IT, where network usage and connectivity to hospitals matter."

"Has good RAM capacity for the power I need"

"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."

"It secures different entry points into the network."

"Endpoints are protected in real-time without the need of a centralized server."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

"The solution is stable."

"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."

More BlackBerry Cylance Cybersecurity pros

"The security features in Microsoft Defender for Business that have been most effective for our company include the way it's built-in and intertwined into all the operating systems, giving us a good opportunity to holistically block things for the organization using that tenant."

"The interface is quite user-friendly."

"Microsoft Defender for Business offers the best pricing option in the market and is very cost-effective."

"The solution provides good scalability."

"Everything is stable. There have been no technical errors or stability issues."

"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."

"I haven't had any problems with the tool's stability."

"The solution is effective, continuously improving, and highly regarded, especially with Microsoft's leadership in the industry."

More Microsoft Defender for Business pros

Cons

"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."

"I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable."

"It's a good solution but some features just need to be updated."

"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."

"The company that sells us the licenses sometimes doesn't know how to do certain things."

"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"CylancePROTECT could be improved in its technical support and communication."

More BlackBerry Cylance Cybersecurity cons

"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."

"Microsoft should provide batch management solutions with the application, integrating pass management with roles."

"If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB."

"Threat protection could be improved even though it is already a built-in feature."

"The biggest one is that Defender needs to be more proactive to the emerging threats. There can be tighter integration with email, especially how it integrates with our email system, which is the Microsoft Outlook suite. There should be the ability to react a lot quicker to emerging threats because sometimes, it takes a few days before some of these new threats are fully identified, and we need that to be a few hours."

"The technical support from Microsoft is very poor. I would rate it a one, as their technical staff are very junior and take a long time to respond to simple questions."

"I have an open case for close to two months with no responses or updates, except for an email response, and I've made four or five phone calls regarding the Microsoft Interconnect for AD and cloud tenant."

"Talking with the tool's technician about any problem is very complicated."

More Microsoft Defender for Business cons

Pricing and Cost Advice

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"This cost of the license is approximately $5 USD monthly per user."

"The monthly fee is $55 USD per user."

"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."

"The solution provides me with competitive pricing."

"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."

"Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."

"We pay our license on a yearly basis and have just renewed for two years."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"Defender for Business is included by default with an Office 365 premium subscription."

"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."

"Since we're a nonprofit, we get pretty good discounts on the tool."

"The tool's cost has been a little high, but I do not think it was terrible."

"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."

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Top Industries

By visitors reading reviews

Computer Software Company

Manufacturing Company

Comms Service Provider

Government

Computer Software Company

17%

Comms Service Provider

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	33
Midsize Enterprise	5
Large Enterprise	13

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	2
Large Enterprise	4

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

See all answers

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

See all answers

What needs improvement with Blackberry Protect?

See all answers

What is your experience regarding pricing and costs for Microsoft Defender for Business?

Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.

See all answers

What needs improvement with Microsoft Defender for Business?

I see room for improvement in Microsoft Defender for Business, particularly regarding the consolidation of all security solutions in one place and the integration of AI and data security into the s...

See all answers

What advice do you have for others considering Microsoft Defender for Business?

I would rate this product an eight out of ten.

See all answers

Comparisons

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Compared 9% of the time

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

Compared 7% of the time

SentinelOne Singularity Complete vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

VMware Carbon Black Endpoint vs BlackBerry Cylance Cybersecurity

Compared 6% of the time

Deep Instinct Prevention Platform vs BlackBerry Cylance Cybersecurity

Compared 3% of the time

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HP Wolf Security vs Microsoft Defender for Business

Compared 15% of the time

Microsoft Defender for Office 365 vs Microsoft Defender for Business

Compared 12% of the time

Trend Micro Worry-Free Services Suites vs Microsoft Defender for Business

Compared 6% of the time

Microsoft Defender XDR vs Microsoft Defender for Business

Compared 4% of the time

Norton Small Business vs Microsoft Defender for Business

Compared 4% of the time

More Microsoft Defender for Business Competitors

Product Reports

Buyer's Guide

BlackBerry Cylance Cybersecurity

January 2026

Download BlackBerry Cylance Cybersecurity product report

Buyer's Guide

Microsoft Defender for Business

January 2026

Download Microsoft Defender for Business product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance Cybersecurity leverages AI and machine learning for efficient malware detection and zero-day threat protection, offering robust endpoint security with high detection accuracy and low false positive rates.

BlackBerry Cylance Cybersecurity delivers advanced threat protection with AI-driven algorithms and machine learning. Its lightweight design ensures low system resource usage, making it both efficient and effective. It's recognized for centralized management, easy deployment, and a clean interface, providing comprehensive endpoint protection against diverse threats. The integration of features like CylanceOPTICS and behavioral monitoring enhances security insights. While the system excels in malware detection, enhancements are needed in areas like user interface design, reporting, deeper threat analysis, and integration with third-party systems. Support and pricing improvements could also increase competitiveness.

What are the key features of BlackBerry Cylance Cybersecurity?

AI and Machine Learning: Utilizes cutting-edge technology for malware and threat detection.
Zero-Day Protection: Safeguards against emerging threats without the need for constant updates.
Centralized Management: Simplifies deployment and management across devices.
CylanceOPTICS: Provides advanced security insights and behavioral monitoring.
Low Resource Usage: Ensures efficient operation with minimal system impact.

What benefits should users expect from BlackBerry Cylance Cybersecurity?

High Detection Accuracy: Reduces risk with minimal false positives.
Efficient Resource Management: Enhances performance with its lightweight design.
Proactive Threat Defense: Protects against a wide range of threats with centralized management.
Advanced Insights: Offers unique features for detailed security analysis.

Organizations deploy BlackBerry Cylance Cybersecurity for threat analytics, log management, and endpoint protection. As an antivirus replacement, it protects against zero-day malware, ransomware, and various threats. Its AI algorithms detect anomalies, minimizing risks in both internet-connected and isolated environments. Many businesses incorporate it into wider security strategies, appreciating its centralized management and proactive defense capabilities.

BlackBerry

Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.

Microsoft

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

Buyer's Guide

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

December 2025

Free Report: BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

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