BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BlackBerry Cylance Cybersec...

Ranking in Endpoint Protection Platform (EPP)

19th

Average Rating

8.0

Reviews Sentiment

4.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Defender for Busi...

Ranking in Endpoint Protection Platform (EPP)

25th

Average Rating

7.8

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Microsoft Security Suite (15th)

Mindshare comparison

As of April 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.1%, down from 1.5% compared to the previous year. The mindshare of Microsoft Defender for Business is 1.9%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Protection Platform (EPP)

Featured Reviews

Sooraj Makkancherrry

Security Operations Manager at Philips

Doesn't have daily updates, which is important for healthcare IT

I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.

Read full review

Syed Abid

Snr. Infrastructure Architect at LogicEra

Advanced threat protection secures diverse workloads with cost-effective deployment

If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB. A default storage of 5 GB for logs should be included with Defender. There are limitations in whitelisting folders and files, and the whitelisting feature for Defender threat protection was deprecated. A straightforward feature for this should be added.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution runs in the background, and I do not need to care about it."

"The solution is very quick at easily changing the levels of protection for each computer and the server."

"Centralized dashboard online which can be used for managing a huge product."

"It actively monitors the behavior and activity of processes and will, without hesitation, terminate at root anything it determines to be suspect."

"The solution’s AI is its most valuable feature."

"We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting."

"CylancePROTECT is very stable - we've had no issues with performance and no errors or bugs."

"It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions."

More BlackBerry Cylance Cybersecurity pros

"Everything is stable. There have been no technical errors or stability issues."

"I haven't had any problems with the tool's stability."

"Microsoft Defender for Business stands out due to its ease of use, particularly due to the fact that many of my customers already use Microsoft and Azure."

"The solution provides good scalability."

"Defender's main strength is its integration with Microsoft Sentinel, offering valuable insights."

"I recommend Microsoft Defender for Business to startup organizations looking for a plug-and-play solution."

"The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3."

"The solution is effective, continuously improving, and highly regarded, especially with Microsoft's leadership in the industry."

More Microsoft Defender for Business pros

Cons

"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."

"Reporting is an area with shortcomings in CylancePROTECT that needs to be improved."

"CylancePROTECT's dashboard could be more user-friendly."

"It is hard to manage."

"It needs real analysis of quarantined files. The EDR product isn't showing much right now."

"CylancePROTECT could be improved in its technical support and communication."

"They could improve on the false positives, reporting and whitelisting features."

"The security scripting needs improvement. It needs deeper security for scripting."

More BlackBerry Cylance Cybersecurity cons

"The areas where Microsoft Defender for Business could improve include the support, installation process, and wiki. I should be able to find solutions to issues quickly without having to delve too deep."

"I am not satisfied with Microsoft's technical support. There are challenges with the knowledge and experience of the support staff, frequent redirection between departments, and slow response times."

"We face a licensing issue with Windows 11 Enterprise not reflecting in our portal, which affects activation. Microsoft's support did not resolve this issue, even after sharing remote desktop and screen details."

"Customer service is not bad, yet not great either, and I would rate it maybe five or six out of ten."

"It is not quick to make exclusions or specific configurations compared to other antiviruses on the market."

"Microsoft should provide batch management solutions with the application, integrating pass management with roles."

"The security could always be improved."

"If I need logs and don't have local storage bundled with Defender, I need to add workspace and log analytics, which is costly for storing logs of 2 GB, 5 GB, 10 GB."

More Microsoft Defender for Business cons

Pricing and Cost Advice

"Do not get hung up on price. You pay for what you get and expensive will hurt one time, where cheap will hurt forever, especially if you fall victim to a ransom attack, etc."

"CylancePROTECT is an affordable solution."

"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."

"This cost of the license is approximately $5 USD monthly per user."

"The initial end-point cost may seem a little high (~$55/device/year) but when you look at the total peace of mind that the solution provides, with no reboots for updates, and negligible performance impact, it is well worth it."

"I think that the price we are paying is good for what it is."

"The product cost is about $5, per user, per month."

"The tool is not that expensive."

More BlackBerry Cylance Cybersecurity pricing and cost advice

"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."

"Defender for Business is included by default with an Office 365 premium subscription."

"The tool's cost has been a little high, but I do not think it was terrible."

"Since we're a nonprofit, we get pretty good discounts on the tool."

"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

11%

Government

Financial Services Firm

Computer Software Company

19%

Comms Service Provider

Retailer

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Blackberry Protect?

It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.

What is your experience regarding pricing and costs for Blackberry Protect?

The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.

What needs improvement with Blackberry Protect?

What do you like most about Microsoft Defender for Business?

A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...

What is your experience regarding pricing and costs for Microsoft Defender for Business?

Microsoft Defender for Business offers the best pricing option in the market and is very cost-effective.

What needs improvement with Microsoft Defender for Business?

The areas where Microsoft Defender for Business could improve include the support, installation process, and wiki. I should be able to find solutions to issues quickly without having to delve too d...

Microsoft Defender for Endpoint vs BlackBerry Cylance Cybersecurity

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Product Reports

BlackBerry Cylance Cybersecurity

Download BlackBerry Cylance Cybersecurity product report

Microsoft Defender for Business

Download Microsoft Defender for Business product report

Also Known As

Blackberry Protect

No data available

Overview

BlackBerry Cylance provides endpoint security, threat protection, and antivirus capabilities, using AI and machine learning for protection against malware and ransomware on desktops, servers, and virtual machines worldwide. Its AI-driven threat detection operates even with limited internet, facilitating effective threat management.

BlackBerry Cylance's centralized dashboard simplifies threat management and vulnerability protection for organizations globally. The platform combines AI and machine learning to deliver superior zero-day threat protection and minimize CPU usage, offering stable and accurate threat detection without frequent updates. It includes tools like CylanceOPTICS and CylancePERSONA for enhanced user behavior monitoring and adopts a proactive approach that effectively manages threats at various lifecycle stages. Renowned for stability and performance, it efficiently prevents unauthorized applications while maintaining system productivity.

What are the main features of BlackBerry Cylance?

Minimal CPU Usage: Efficiently operates without taxing computer resources.
AI and Machine Learning: Advanced technology for zero-day threat protection.
Lightweight Design: Functions without constant updates for simplified usage.
Centralized Management: Offers a user-friendly, intuitive dashboard.
CylanceOPTICS and PERSONA: Tools for in-depth user behavior analysis.

What are key benefits to look for in user reviews?

Effective Malware Detection: Recognized accuracy in identifying security threats.
Proactive Threat Mitigation: Actively detects and manages threats.
Stability and Performance: Consistent protection without hampering system performance.
Reduced Unauthorized Access: Limits unpermitted application activity.

In the professional sector, BlackBerry Cylance is leveraged to protect crucial infrastructure through a robust approach accommodating environments with limited connectivity. Its widespread deployment in industries, including healthcare and finance, is attributed to its ease of deployment and comprehensive protection capabilities. However, enhancements in reporting, pricing structures, and technical support are avenues for development, reflecting user feedback for improving detection rates and overall dashboard usability.

BlackBerry

Microsoft Defender for Business is a new endpoint security solution that was designed especially for the small and medium-sized business (up to 300 employees). With this endpoint security solution, your company's devices are better protected from ransomware, malware, phishing, and other threats.

Microsoft

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit

Information Not Available

BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business