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BlackBerry Cylance Cybersecurity vs Microsoft Defender for Business comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
Microsoft Defender for Busi...
Ranking in Endpoint Protection Platform (EPP)
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
19
Ranking in other categories
Microsoft Security Suite (17th)
 

Mindshare comparison

As of August 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of BlackBerry Cylance Cybersecurity is 1.0%, down from 1.4% compared to the previous year. The mindshare of Microsoft Defender for Business is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sooraj Makkancherrry - PeerSpot reviewer
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Takayuki-Umehara - PeerSpot reviewer
Product deployment protects assets but needs improvement in system support
I am doing maintenance for Microsoft Defender for Business, and I'm currently working with it. We don't need to use the latest version of Microsoft Defender for Business. We still use the latest virus definition file that Microsoft Defender for Business has automatically updated. We implement a basic update mechanism. Our compliance division manages how many servers and PCs we have and whether those servers have antivirus solutions. I am not certain about how Microsoft Defender for Business helps with AI-driven security strategies. I just use it normally and don't know if it uses AI technology. I rate Microsoft Defender for Business a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"On the management side, we liked the way it displays things."
"The non-daily requirement to update signatures is the most valuable feature. From a functional point of view, it is pretty spot on. For instance, we compared an algorithm from five years ago to today's algorithm, and it was 98% accurate. It has the ability to detect and mitigate. In the industrial environment that we work in, there's what we call OT versus IT. You are IT Central, but this is OT. Generally, we don't have the same level of skillset as IT individuals or IT professionals have. This particular product doesn't require you to be a computer scientist to be able to understand its proprietary algorithm and to be able to deploy, use, and work within it. It integrates well with a robust SIEM or SOAR solution, and it plays nice with others. We use other detection solutions like CyberX or site provision with Cisco, and it plays nice. That's one of the things we really liked about it."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most valuable feature of CylancePROTECT is the support."
"Specifically for a Windows domain environment, the product can be customized and pushed via GPO or SCCM without issue.​"
"The solution is pretty easy to scale."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"Using Microsoft Defender for Business is beneficial for my company."
"I rate Microsoft Defender for Business a 10 out of 10."
"I would recommend Microsoft Defender for Business to others, rating it as ten out of ten."
"Defender's main strength is its integration with Microsoft Sentinel, offering valuable insights."
"I recommend Microsoft Defender for Business to startup organizations looking for a plug-and-play solution."
"The most effective features of Microsoft Defender for Business include its threat detection and response capabilities in managing vulnerabilities and ransomware attacks."
"The security features are valuable because they come with more capabilities that other licenses do not have, including the enterprise license like E3."
"The interface is quite user-friendly."
 

Cons

"The solution’s technical support could be improved."
"It should have better support for Windows and Mac."
"The solution’s user interface could be improved."
"They could improve on the false positives, reporting and whitelisting features."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"The OPTICS component could be made more user-friendly with respect to giving people more information."
"Customer service is not bad, yet not great either, and I would rate it maybe five or six out of ten."
"Additionally, the pricing policy poses a challenge, particularly in multi-year contracts, where other solutions like Trend Micro offer more affordable options."
"Defender's reporting is rather scattered, and its URL filtering mechanism doesn't really work."
"The solution's AI is notorious for false positives, and the time you have to spend training it is ridiculous."
"Technical support could be faster to respond."
"The user interface has a lot of features which can make it complex and hard to adapt to for some users."
"Threat protection could be improved even though it is already a built-in feature."
"It is not quick to make exclusions or specific configurations compared to other antiviruses on the market."
 

Pricing and Cost Advice

"The monthly fee is $55 USD per user."
"The solution's pricing is around the same as most EDRs but slightly behind some of the major ones."
"It's not so heavily priced; rather, it's average and decent."
"We pay our license on a yearly basis and have just renewed for two years."
"The solution provides me with competitive pricing."
"Our licensing cost for the solution is around $4,000 for six months. There are no costs in addition to the standard licensing fees."
"The product cost is about $5, per user, per month."
"I think that the price we are paying is good for what it is."
"Since we're a nonprofit, we get pretty good discounts on the tool."
"The tool's cost has been a little high, but I do not think it was terrible."
"Defender for Business is included by default with an Office 365 premium subscription."
"It has to get more competitive because we are starting to see some of the competitors providing better pricing, and some of it, of course, is to gain market share. The Defender product pricing is probably a little higher than the competitors."
"The tool is cheap, while some other solutions are more expensive. I remember the tool cost about five euros for a workstation or for a user on a monthly basis."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Computer Software Company
12%
Government
7%
Comms Service Provider
6%
Computer Software Company
18%
Comms Service Provider
8%
Retailer
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Protect?
It is a good endpoint solution. It is very easy to manage and detect the threat immediately. It will take the necessary actions.
What is your experience regarding pricing and costs for Blackberry Protect?
The price is reasonable for us at the moment. I rate the overall solution an eight out of ten.
What needs improvement with Blackberry Protect?
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immedi...
What do you like most about Microsoft Defender for Business?
A few things are valuable. One is the alerting we see when any kind of intrusion is happening, any kind of malware is being deployed across the endpoints, or any kind of suspicious activity is goin...
What is your experience regarding pricing and costs for Microsoft Defender for Business?
Our thoughts on the pricing for Microsoft Defender for Business are that we wish it could be better. If the pricing was a little better, we would definitely increase what we currently have.
What needs improvement with Microsoft Defender for Business?
Microsoft Defender for Business could improve by offering more of their offerings available in the basic tenants since not everyone has a budget for higher-level licenses, but everyone needs securi...
 

Also Known As

Blackberry Protect
No data available
 

Overview

 

Sample Customers

Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. Microsoft Defender for Business and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.