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BlackBerry Cylance Cybersecurity vs ThreatLocker Zero Trust Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 17, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Protection Platform (EPP)
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
122
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
BlackBerry Cylance Cybersec...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
4.6
Number of Reviews
44
Ranking in other categories
No ranking in other categories
ThreatLocker Zero Trust Pla...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
107
Ranking in other categories
Network Access Control (NAC) (4th), Advanced Threat Protection (ATP) (4th), Application Control (1st), ZTNA as a Service (5th), ZTNA (4th), Ransomware Protection (1st)
 

Mindshare comparison

As of November 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.8%, up from 3.6% compared to the previous year. The mindshare of BlackBerry Cylance Cybersecurity is 1.8%, up from 1.2% compared to the previous year. The mindshare of ThreatLocker Zero Trust Platform is 1.3%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.8%
ThreatLocker Zero Trust Platform1.3%
BlackBerry Cylance Cybersecurity1.8%
Other93.1%
Endpoint Protection Platform (EPP)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
Sooraj Makkancherrry - PeerSpot reviewer
Security Operations Manager at Philips
Doesn't have daily updates, which is important for healthcare IT
I face challenges with the exclusion policy - it still scans folders we told it not to, causing issues. When we contact support, they tell us to update the latest agent, but we can't do that immediately due to medical device protocols and validation testing. I wish support would try to understand our issues better instead of giving this standard response. The machine learning feature they use often tells us to upgrade the agent or add things to the exclusion list, which isn't unacceptable. It's a very good and new technology as a tool and antivirus. But sometimes, it doesn't work properly with our medical devices and products, quarantining files it shouldn't even after we add them to exclusions. This is tricky for us.
Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Security controls have been strengthened with granular application, ringfencing, and access policies
The features of ThreatLocker Zero Trust Endpoint Protection Platform that I like the most are the Ringfencing, elevation control, storage control, and application whitelisting functionality. For examples of how these features benefit my company, we were looking for a solution across various vendors to actually implement application whitelisting controls. ThreatLocker's agent, which is very lightweight and does not use much CPU or RAM, helped us achieve that solution. Ringfencing was an add-on that ticked off a lot of Australian framework security controls, which is the reason we chose it. My impression of the allowlisting feature in terms of managing which software, scripts, and libraries run on my devices is that ThreatLocker's community page has a lot of information around this, which is very helpful. Not only that, the Cyber Hero support that ThreatLocker provides gives us insights and best practices, helping us achieve that solution and guiding us to the right platform. The impact of Ringfencing on controlling the behavior of approved applications has been a big winner for us because it is something that many other platforms do not provide as a functionality. Having that allowed us to identify what applications talk to each other, which is something that many other platforms do not do. The network control feature impacts my ability to manage network traffic across my endpoints and servers. We have not used this widely across all our partners, but wherever required, we use it. It has been an easy solution for those customers to get that control implemented. The elevation feature's role in facilitating just-in-time administrative access for approved applications shows that elevation control helps in many use cases involving remote control platforms, door usage, and security system platforms that require local admins. There are many solutions that provide this functionality, but the licensing cost seems to be expensive, and it also adds another solution into the mix. Rather than doing that, we try to use ThreatLocker Zero Trust Endpoint Protection Platform to achieve that control. Regarding the storage control feature, I have used it. The primary function is USB blocking, which is very widely adopted, and also just locking down and allowing certain users to access certain file locations helps us there. When it comes to enforcing policy-driven access over various storage devices, it depends on the business risk adapted by the companies that we support, but generally the use case is USB and external storage devices where companies know that is a risk, but they do not have appropriate solutions. There are EDR platforms that claim to do this, but ThreatLocker Zero Trust Endpoint Protection Platform does it at an advanced level. My assessment of the efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites leads me to think that Web Control is another functionality within ThreatLocker Zero Trust Endpoint Protection Platform that is an add-on on top of the current set. That is another solution that we use based on what is required for the company, but again, that is not widely adapted yet for our partners.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable aspect of Cortex XDR by Palo Alto Networks for me is its integration with AI detection, where we get to know the behavioral detection based on users, traffic patterns, and different services that we consume."
"The multi-layered approach to the product gives you confidence that it will stop exploits, ransomware, worms, or viruses from compromising endpoints, essentially providing peace of mind."
"Palo Alto is one of the tech vendors that always provides top-of-the-line products."
"Stability-wise, it is good; I did not hear about any issues in terms of stability, and Cortex XDR by Palo Alto Networks can be trusted completely."
"Cortex is a very good total solution on the endpoints."
"Cortex XDR by Palo Alto Networks has accelerated the response time for my security team, so we have been able to resolve issues faster than usual."
"It is a simple platform to use."
"The solution is a new generation XDR that has a lot of artificial intelligence modules."
"The solution is extremely scalable. It's got the hybrid functionality, it's got the system functionality and cloud functionality as well."
"Even if an endpoint loses connection to the Internet, I know that endpoint is protected against 99.99% of the threats in the wild today."
"The Application Guard and ByteGuard are useful features."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"I rate the tool a ten out of ten when it comes to the ease of use or management part."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"One of the best features of the solution is that it's easy to deploy."
"My advice to someone considering this solution is that it's a popular product and you should really go for it."
"ThreatLocker Zero Trust Endpoint Protection Platform has helped my company and my clients' companies save on operational costs and expenses, and I would estimate we have saved at least thirty to forty percent."
"The customer service is amazing."
"ThreatLocker Zero Trust Platform has positively impacted my organization by saving a ton of cleanup during a malicious attack, as it has stopped it in its tracks, and I was able to basically pinpoint the vector of attack if something were to happen."
"ThreatLocker Zero Trust Endpoint Protection Platform has absolutely helped my company save on operational costs and expenses."
"ThreatLocker Zero Trust Platform has helped us improve endpoint security by providing better control and visibility over application execution."
"The environment with ThreatLocker always blocked suspicious activity and anything that was not added to the whitelist, proving to be a very secure tool."
"ThreatLocker Zero Trust Endpoint Protection Platform benefits my company by allowing us to be preventative instead of being retroactive or reactive."
"We use it most heavily for elevation control, blocking and giving rights only to certain people or devices, and not allowing the rest to access the software. Elevation control has been second to none for me."
 

Cons

"Fine-tuning the detection policy requires experience because the policy is very complex in Cortex XDR by Palo Alto Networks, and we get high false positive alerts."
"Basically, they don't provide customer support tools just to investigate the logs."
"They've been having some issues with updating their endpoint agents, and it has been quite frustrating."
"The solution can never really be an on-premises solution based simply on the way it is set up. It needs metadata to run and improve. Having an on-premises solution would cut it off from making improvements."
"The downsides of Cortex XDR by Palo Alto Networks are that in many incidents, when I enter the causality chain, there are numerous logs."
"It should support more mobile operating systems. That is one of the cons of their infrastructure right now."
"I don't like that they have different types of licenses. For example, if users select a license, they think they will have all the platforms they need to improve their network or security. But after some time, Palo Alto Networks changed their licensing, and some of the features that, for example, were free at the beginning now have a cost. I think the integration can be improved. For example, a lot of tools are just integrated through APIs."
"Cortex XDR by Palo Alto Networks is a strong tool, but it is true that digesting information sometimes makes the tool go a little bit slower."
"Making the dashboards a bit modern to make them easier to search would also be helpful."
"The initial setup was quite complicated, it took us a month or two with the reseller doing a good job assisting us with the initial configuration."
"CylancePROTECT's dashboard could be more user-friendly."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"It could have integration with industrial base HMIS or Human Machine Interfaces Solutions."
"My experience with the pricing, setup cost, and licensing of ThreatLocker Zero Trust Endpoint Protection Platform is that it replaced some tools, making it seem more competitive value-wise, but it is the flagship tool doing what it does, which means it is quite expensive."
"The complaints are that users think the new features are quite rigid for them."
"It has not helped reduce our help desk tickets. We are still in learning mode, and after we are fully knowledgeable, we will be able to see some ticket reductions."
"I actually have a gripe with the allowlisting feature of ThreatLocker Zero Trust Endpoint Protection Platform."
"My impression of the solution's allow listing feature in terms of managing which software, scripts, and libraries run on my devices is that it's a little finicky when dealing with software that is proprietary and is updated regularly."
"From my point of view, logging could be improved. Logging should be easier."
"The support could be quicker. There are times when there is a delay in getting a response. This is problematic when immediate attention is needed."
"More visibility in the built-ins would be nice."
 

Pricing and Cost Advice

"Cortex XDR’s pricing is very reasonable."
"It is cost-effective compared to similar solutions. It fits for the small businesses through to the big businesses."
"The tool's price is moderate."
"Cortex XDR's pricing is ok."
"Very costly product."
"I don't have any issues with the pricing. We are satisfied with the price."
"The price of the solution could be reduced. I have customers that have voiced that the solution is good for the value but if I want to sell more of the solution the price reduction would help."
"I don't like that they have different types of licenses."
"I think that the price we are paying is good for what it is."
"We went through a third party initially to do the renewal, but we won't be renewing, we will move on to something else."
"The licensing part of the product is too expensive compared to other solutions in the market."
"Currently, we have competitive pricing for Cylance, which is affordable enough to consider."
"We pay our license on a yearly basis and have just renewed for two years."
"It's not so heavily priced; rather, it's average and decent."
"​Shop around for sure and be assured the price you pay will be close to other solutions available, but even at a slight mark-up from the other solutions, you are getting real endpoint protection versus nothing more than a cheap security blanket that might keep you warm at night."
"The tool is not that expensive."
"We have encountered a few challenges regarding pricing, contract renewals, and additions. As we explored adding features like Cyber Hero, it proved to be an increased expense for our clients. This was primarily a mistake on our part due to how we initially priced it to clients."
"Considering what this product does, ThreatLocker is very well-priced, if not too nicely priced for the customer."
"ThreatLocker's pricing seems justifiable."
"I can't complain. Cheaper would always be nice, but I think it's reasonable compared to other software in the cybersecurity market."
"The pricing is pretty fair, considering other solutions. Licensing-wise, it did not take long."
"I do not know about the licensing and price as it comes bundled from our MSP. However, it seems fairly reasonable for us, which is why we chose it."
"Others say ThreatLocker is too expensive, and I tell them they're dreaming. It's well-priced for what it does."
"The pricing is fair and there is no hard sell."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Outsourcing Company
12%
Construction Company
10%
Manufacturing Company
10%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
6%
Manufacturing Company
13%
Financial Services Firm
12%
Computer Software Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business50
Midsize Enterprise21
Large Enterprise57
By reviewers
Company SizeCount
Small Business33
Midsize Enterprise5
Large Enterprise14
By reviewers
Company SizeCount
Small Business73
Midsize Enterprise21
Large Enterprise23
 

Questions from the Community

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What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
My experience with pricing, setup cost, and licensing with ThreatLocker Zero Trust Platform is that it is owned by my...
What needs improvement with ThreatLocker Allowlisting?
I believe ThreatLocker Zero Trust Platform's marketing strategy has to be changed because only fewer organizations, s...
What is your primary use case for ThreatLocker Allowlisting?
My main use case for ThreatLocker Zero Trust Platform is that it helps to prevent somebody from accessing scripts. It...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Blackberry Protect
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
Information Not Available
Find out what your peers are saying about BlackBerry Cylance Cybersecurity vs. ThreatLocker Zero Trust Platform and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.