BlackBerry Enterprise Mobility Suite vs Matrix42 Unified Endpoint Management comparison

BlackBerry and Matrix42 are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #18, while Matrix42 is ranked #21. BlackBerry holds a 2.4% mindshare in EMM, compared to Matrix42’s 1.6% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 100% of Matrix42 users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Matrix42 Unified Endpoint Management are both strong contenders in enterprise mobility management. BlackBerry leads in pricing and support, while Matrix42 excels in features and perceived value.

Features: BlackBerry Enterprise Mobility Suite excels in security, email integration, and device management capabilities. Users value the robust security controls and seamless email integration. Matrix42 Unified Endpoint Management is praised for its comprehensive device and application management and automated workflows. Matrix42 stands out for its broader feature set and automation capabilities.

Room for Improvement: For BlackBerry, users call for a more intuitive setup process and better documentation. Matrix42 users highlight the need for a more responsive tech support and smoother software updates. BlackBerry should improve user guidance, while Matrix42 should enhance customer support and update processes.

Ease of Deployment and Customer Service: BlackBerry users find the deployment straightforward but wish for improved support response times. Matrix42 users report a more complex deployment but commend the training resources available. Customer service for Matrix42 is reported as less responsive compared to BlackBerry. Although BlackBerry edges out in support responsiveness, Matrix42 provides better initial deployment guidance.

Pricing and ROI: BlackBerry offers competitive pricing and users report good ROI due to its efficient device management. Matrix42 has higher upfront costs but users feel the advanced features justify the investment. In terms of ROI, Matrix42's comprehensive capabilities provide value that users find worth the extra cost despite higher initial expenses.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management Report (Updated: June 2026).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.7%, down from 33.5% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 2.4%, up from 0.7% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	22.7%
BlackBerry Enterprise Mobility Suite	2.4%
Matrix42 Unified Endpoint Management	1.6%
Other	73.3%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sanjay Mukhopadhyay

Director - Sales & Operations - India at Intertec Systems

It is a complete and competitive solution with excellent OEM support

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were able to deploy about 65 computers in under two weeks to a completely remote user base without touching any of the machines."

"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."

"We have ROI because we are retiring AirWatch, so we're spending less and making the most of the free stuff."

"Given all of the factors and things to consider, including features and cost, I would say that Intune has a slight edge over competing products."

"Technical support is good."

"Intune provides full endpoint visibility and IT control across device platforms. You can individualize it for your company with the Intune Company Portal app."

"I am easily able to manage devices and assets, especially laptops and desktops."

"It has improved our organization through the remote management of non-domain joined devices."

More Microsoft Intune pros

"It has allowed us to manage many different mobile device platforms, like Windows 10, Android, Apple, and BlackBerry 10, all through a single pane of glass."

"Access to the emails on the go was most valuable."

"We can access emails within the active sync."

"Provides access to our Lotus Notes system in a controlled and managed manner and is device agnostic with a similar interface for the gamet of devices in the market."

"If you create such a setup, a secure setup, you will have a really fine solution."

"The most important features would be instant messaging and the security that we get from the containerization."

"Whenever we have issues, people rely on the ability to check messages promptly."

"It was an improvement when we got the Tasks and the Notes as well as Connect for Skype For Business."

More BlackBerry Enterprise Mobility Suite pros

"Matrix42 Enterprise Mobility Management offers on-premises deployment."

"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

Cons

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."

"Customer support can be improved and simpler policy management can be implemented."

"Improvements are needed in Microsoft Intune's enterprise app management, including support for more applications in app patching, boot batching, and discovery. I also hope the cost of Remote Help will decrease because it's a much-needed Intune function. Our customers need that capability, or they will buy it from a third party at a premium."

"The solution could improve by having better integration with Apple."

"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities. This is an area I believe needs improvement."

"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."

"The pricing could be improved."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

More Microsoft Intune cons

"What we don't have at the moment is RDP from the device to some kind of PC. Another feature would be access to a delegate's mailbox and I think that is to come in one of the next releases. There have been a lot of requests for that type of feature where, for example, a secretary can access the mailbox of the boss."

"We cannot integrate BlackBerry Edit from BlackBerry Enterprise. BlackBerry Edit has issues when we are editing any document. We have other internal applications that we can use for documents, but we cannot edit into BlackBerry Edit. There's room for improvement with editing documents."

"They could improve their QA. There are many times where something will be released, a new client will be released, and something gets broken. Or they do a release and they don't take into consideration how some people may be using parts of it. Even though it's supported, they release something and it breaks it because they weren't aware of it. The biggest thing for me right now is, I would like to see improvement in their QA. I'm tired of getting broken software."

"Some users have complained that some features cannot be done through the BlackBerry Access Hub."

"Clumsy user interface"

"It's too difficult to manage ourselves. We have to get a third-party in to do that."

"More devices supported like iOS, Android, and API so it can support various platforms to enhance the experience."

"It didn’t help us because we ran into lot of issues, and BlackBerry support couldn’t figure out the issues in a timely fashion."

More BlackBerry Enterprise Mobility Suite cons

"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

"In terms of integration, there is still room for improvement in Matrix42."

Pricing and Cost Advice

"Most of our clients come to us with licensing already in place. On average, it costs $6 per device per month to add Intune to an Office 365 subscription, but I am not sure."

"The overall pricing of Microsoft Intune is good for companies that have big IT budgets, 3,000 or more users and devices."

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

More Microsoft Intune pricing and cost advice

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"In my opinion, we're paying an awful lot for what we get, compared to other vendors. I don't deal with the pricing, but it does seem to be a bit pricey for the things that we get, especially, when you compare them to other vendors, such as VMware, Citrix, who have all bought up other players in this space. VMware offers AirWatch free as part of their packages."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"Matrix42 is more affordable than Ivanti."

"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

19%

Construction Company

14%

Outsourcing Company

12%

Energy/Utilities Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

No data available

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Comparisons

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Compared 9% of the time

IBM MaaS360 vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

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Compared 15% of the time

Workspace ONE UEM vs Matrix42 Unified Endpoint Management

Compared 14% of the time

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Compared 12% of the time

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Compared 9% of the time

KACE Cloud vs Matrix42 Unified Endpoint Management

Compared 3% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2026

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Buyer's Guide

BlackBerry Enterprise Mobility Suite

June 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Enterprise Mobility Management (EMM)

May 2026

Matrix42 Unified Endpoint Management report

Download Matrix42 Unified Endpoint Management product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Matrix42 Unified Endpoint Management is a comprehensive solution designed to streamline management across devices and platforms. It enhances productivity by providing a centralized approach to managing endpoints, offering efficient, secure collaboration within enterprises.

Matrix42 Unified Endpoint Management addresses the complexities of managing diverse devices. By unifying administration tasks, it allows IT departments to deploy, secure, and support a wide range of endpoints. The integration capabilities with existing systems ensure seamless operation, reducing downtime and improving operational efficiency. The platform offers robust features that aid in compliance and security, making it indispensable for enterprises striving for excellence in endpoint management.

What are the most notable features?

Comprehensive Device Management: Supports various devices including smartphones, tablets, and laptops, ensuring smooth operation.
Integrated Security Controls: Provides multilayer protection to prevent breaches and data loss.
Customizable Reporting: Allows tailored insights and analytics for strategic planning.
Automated Workflow Processes: Streamlines routine tasks for enhanced productivity.

What benefits and ROI can be expected?

Enhanced Efficiency: Reduces manual intervention through automation, saving time.
Cost Effectiveness: Lowers operational costs by simplifying endpoint management.
Improved Compliance: Eases adherence to regulatory requirements with detailed monitoring.
Increased Security: Minimizes risks with proactive protection features.

Industries like healthcare and finance, which require stringent data security and regulatory compliance, find Matrix42 Unified Endpoint Management invaluable. It supports sector-specific needs through secure data handling and efficient management of a large volume of endpoints, ultimately driving business success in these fields.

Matrix42

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Partou Childcare

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

June 2026

Free Report: BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2026.

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