BlackBerry Enterprise Mobility Suite vs Matrix42 Unified Endpoint Management comparison

BlackBerry and Matrix42 are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #18, while Matrix42 is ranked #21. BlackBerry holds a 2.4% mindshare in EMM, compared to Matrix42’s 1.6% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 100% of Matrix42 users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Matrix42 Unified Endpoint Management are both strong contenders in enterprise mobility management. BlackBerry leads in pricing and support, while Matrix42 excels in features and perceived value.

Features: BlackBerry Enterprise Mobility Suite excels in security, email integration, and device management capabilities. Users value the robust security controls and seamless email integration. Matrix42 Unified Endpoint Management is praised for its comprehensive device and application management and automated workflows. Matrix42 stands out for its broader feature set and automation capabilities.

Room for Improvement: For BlackBerry, users call for a more intuitive setup process and better documentation. Matrix42 users highlight the need for a more responsive tech support and smoother software updates. BlackBerry should improve user guidance, while Matrix42 should enhance customer support and update processes.

Ease of Deployment and Customer Service: BlackBerry users find the deployment straightforward but wish for improved support response times. Matrix42 users report a more complex deployment but commend the training resources available. Customer service for Matrix42 is reported as less responsive compared to BlackBerry. Although BlackBerry edges out in support responsiveness, Matrix42 provides better initial deployment guidance.

Pricing and ROI: BlackBerry offers competitive pricing and users report good ROI due to its efficient device management. Matrix42 has higher upfront costs but users feel the advanced features justify the investment. In terms of ROI, Matrix42's comprehensive capabilities provide value that users find worth the extra cost despite higher initial expenses.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management Report (Updated: June 2026).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of June 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 22.7%, down from 33.5% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 2.4%, up from 0.7% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.6%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	22.7%
BlackBerry Enterprise Mobility Suite	2.4%
Matrix42 Unified Endpoint Management	1.6%
Other	73.3%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sanjay Mukhopadhyay

Director - Sales & Operations - India at Intertec Systems

It is a complete and competitive solution with excellent OEM support

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automatic patching is the most valuable feature of Intune."

"Autopilot is the most valuable feature of Microsoft Intune."

"The stability of Microsoft Intune is ten out of ten."

"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."

"The user experience is good; we could work and deploy many controls through Microsoft Intune."

"Mobile device management is most valuable."

"Microsoft Intune reduces the time of our engineers, cuts down costs for the deployment of our endpoints managed by Microsoft Intune, and helps to improve compliance and the security policies we wanted to apply on endpoints, which was not happening earlier."

"Using this product has completely stopped DLP, so people cannot take material off of corporate machines or corporate imagines, and that's a huge benefit."

More Microsoft Intune pros

"If you create such a setup, a secure setup, you will have a really fine solution."

"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."

"It has a good ease of use, and its intuitive."

"Having access to our internet was extremely beneficial."

"We can access emails within the active sync."

"Every version upgrade has been straightforward."

"The technical support for the solution is excellent."

"It was a big improvement to activate applications with one authentication. That was a big plus for the user experience."

More BlackBerry Enterprise Mobility Suite pros

"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

"Matrix42 Enterprise Mobility Management offers on-premises deployment."

Cons

"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."

"Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"In Microsoft Intune, there is significant slowness, and there needs to be more logs when we deploy software, parameters, or scripts to troubleshoot problems and errors in the interface, workstations, and Android devices."

"Its integration with Mac and Linux devices can be better. They should provide more features similar to Windows. We should be able to manage policies within Linux and Mac machines. If we can have more granular controls for these two operating systems, it will be really helpful."

"It is not very stable. Sometimes, it works instantly, and sometimes, something goes wrong, and you get stuck there."

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools."

"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."

More Microsoft Intune cons

"I would like more support for Google Chromebook operating system, so I could manage it."

"One fault that BlackBerry has is its salesforce. Their direct salesforce department is changing its salespeople constantly. One client I had, over a period of about three years, went through four salespeople. That continuity is a problem, in terms of dealing with the customers."

"That is where it is a bit challenging for us, because there is a lot of value-add in the product with a lot of different features."

"It would be ideal if there was something for communication with Microsoft tools like Teams or Skype for Business, or perhaps even with Zoom for conference calls."

"The only thing is that the UEM service is a little slow. We have a product production environment, and a test environment and both of them are a little slow. When you are using the UEM Web interface, it takes time to load."

"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."

"Clumsy user interface"

"It's too difficult to manage ourselves. We have to get a third-party in to do that."

More BlackBerry Enterprise Mobility Suite cons

"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

"In terms of integration, there is still room for improvement in Matrix42."

Pricing and Cost Advice

"Even if they charge a premium, they aim to provide equal value."

"The E5 license is expensive."

"The pricing is competitive, but it is not cheap."

"They have categorized the licenses according to the size of the business. So, if it's a smaller organization, we can choose the license accordingly. If it's a big organization, then we can choose accordingly. Everything is clearly mentioned, and we can decide. It's suitable for all kinds of infrastructure, and that's very goo"

"While Microsoft charges for actual usage, it lacks discount options."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."

"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."

More Microsoft Intune pricing and cost advice

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

"Matrix42 is more affordable than Ivanti."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

10%

Computer Software Company

Government

Financial Services Firm

19%

Construction Company

14%

Outsourcing Company

12%

Energy/Utilities Company

Computer Software Company

Financial Services Firm

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	185

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

No data available

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Comparisons

Jamf Pro vs Microsoft Intune

Compared 10% of the time

IBM MaaS360 vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 4% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 4% of the time

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Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 16% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 11% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

IBM MaaS360 vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

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Ivanti Neurons for MDM vs Matrix42 Unified Endpoint Management

Compared 15% of the time

Workspace ONE UEM vs Matrix42 Unified Endpoint Management

Compared 14% of the time

ManageEngine Endpoint Central vs Matrix42 Unified Endpoint Management

Compared 12% of the time

NinjaOne vs Matrix42 Unified Endpoint Management

Compared 9% of the time

KACE Cloud vs Matrix42 Unified Endpoint Management

Compared 3% of the time

More Matrix42 Unified Endpoint Management Competitors

Product Reports

Buyer's Guide

Microsoft Intune

June 2026

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Buyer's Guide

BlackBerry Enterprise Mobility Suite

June 2026

BlackBerry Enterprise Mobility Suite report

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Buyer's Guide

Enterprise Mobility Management (EMM)

May 2026

Matrix42 Unified Endpoint Management report

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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Matrix42 Unified Endpoint Management is a comprehensive solution designed to streamline management across devices and platforms. It enhances productivity by providing a centralized approach to managing endpoints, offering efficient, secure collaboration within enterprises.

Matrix42 Unified Endpoint Management addresses the complexities of managing diverse devices. By unifying administration tasks, it allows IT departments to deploy, secure, and support a wide range of endpoints. The integration capabilities with existing systems ensure seamless operation, reducing downtime and improving operational efficiency. The platform offers robust features that aid in compliance and security, making it indispensable for enterprises striving for excellence in endpoint management.

What are the most notable features?

Comprehensive Device Management: Supports various devices including smartphones, tablets, and laptops, ensuring smooth operation.
Integrated Security Controls: Provides multilayer protection to prevent breaches and data loss.
Customizable Reporting: Allows tailored insights and analytics for strategic planning.
Automated Workflow Processes: Streamlines routine tasks for enhanced productivity.

What benefits and ROI can be expected?

Enhanced Efficiency: Reduces manual intervention through automation, saving time.
Cost Effectiveness: Lowers operational costs by simplifying endpoint management.
Improved Compliance: Eases adherence to regulatory requirements with detailed monitoring.
Increased Security: Minimizes risks with proactive protection features.

Industries like healthcare and finance, which require stringent data security and regulatory compliance, find Matrix42 Unified Endpoint Management invaluable. It supports sector-specific needs through secure data handling and efficient management of a large volume of endpoints, ultimately driving business success in these fields.

Matrix42

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Partou Childcare

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

June 2026

Free Report: BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2026.

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