BlackBerry Enterprise Mobility Suite vs Matrix42 Unified Endpoint Management comparison

BlackBerry and Matrix42 are both solutions in the Enterprise Mobility Management (EMM) category. BlackBerry is ranked #16, while Matrix42 is ranked #20. BlackBerry holds a 3.3% mindshare in EMM, compared to Matrix42’s 1.8% mindshare. Additionally, 78% of BlackBerry users are willing to recommend the solution, compared to 100% of Matrix42 users who would recommend it.

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Executive SummaryUpdated on Oct 1, 2024

BlackBerry Enterprise Mobility Suite and Matrix42 Unified Endpoint Management are both strong contenders in enterprise mobility management. BlackBerry leads in pricing and support, while Matrix42 excels in features and perceived value.

Features: BlackBerry Enterprise Mobility Suite excels in security, email integration, and device management capabilities. Users value the robust security controls and seamless email integration. Matrix42 Unified Endpoint Management is praised for its comprehensive device and application management and automated workflows. Matrix42 stands out for its broader feature set and automation capabilities.

Room for Improvement: For BlackBerry, users call for a more intuitive setup process and better documentation. Matrix42 users highlight the need for a more responsive tech support and smoother software updates. BlackBerry should improve user guidance, while Matrix42 should enhance customer support and update processes.

Ease of Deployment and Customer Service: BlackBerry users find the deployment straightforward but wish for improved support response times. Matrix42 users report a more complex deployment but commend the training resources available. Customer service for Matrix42 is reported as less responsive compared to BlackBerry. Although BlackBerry edges out in support responsiveness, Matrix42 provides better initial deployment guidance.

Pricing and ROI: BlackBerry offers competitive pricing and users report good ROI due to its efficient device management. Matrix42 has higher upfront costs but users feel the advanced features justify the investment. In terms of ROI, Matrix42's comprehensive capabilities provide value that users find worth the extra cost despite higher initial expenses.

To learn more, read our detailed BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management Report (Updated: June 2026).

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of August 2026, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 21.1%, down from 32.0% compared to the previous year. The mindshare of BlackBerry Enterprise Mobility Suite is 3.3%, up from 0.8% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM) Mindshare Distribution
Product	Mindshare (%)
Microsoft Intune	21.1%
BlackBerry Enterprise Mobility Suite	3.3%
Matrix42 Unified Endpoint Management	1.8%
Other	73.8%

Enterprise Mobility Management (EMM)

Featured Reviews

OluwashileAdeniyi

Senior Infrastructure Security Engineer at a outsourcing company with 51-200 employees

Centralized endpoint security has improved and supports hybrid work and BYOD policies

Regarding what I dislike about Microsoft Intune and its downsides, I would say that more Mac controls are needed because we have limited Mac and Linux control. When comparing controls and policies between Windows, Mac, and Linux, Windows has almost everything you can think of, while Mac and Linux have limited types of control. You cannot implement certain things on Mac and Linux that you can on Windows. The limited controls are a major issue. Additionally, if Microsoft could find a way to embed servers into Microsoft Intune, that would be beneficial. Microsoft Intune is not really designed for servers or Windows servers. It is more tailored towards Windows 11 and Windows 10 operating systems. Windows servers are not fully supported. Enterprise organizations usually have both servers and endpoints, which are users' workstations. For servers, most people look for other solutions such as SCCM, which is Configuration Manager. However, SCCM is what Microsoft Intune is trying to replace. Both SCCM and Microsoft Intune belong to Microsoft. Microsoft is trying to transition organizations into Microsoft Intune, the native cloud solution. However, because this update is still in process, servers are not fully compatible with Microsoft Intune and cannot be managed by it. The current policy that has emerged from issues with clients is what they call co-management, which is relatively new, and I do not know if adoption is significant. Many legacy or older customers who have been using these products for decades still have SCCM. When it is time for them to manage their Windows devices, they use what is called cloud attach. Cloud attach is a term whereby your SCCM is connected to your Microsoft Intune. Most people do not know about it, but I have deployed it for several organizations. Cloud attach and co-management work together so that your device is in SCCM, but some policies are pushed from Microsoft Intune. It is like two different solutions working hand in hand. That is what they call co-management. Microsoft Intune does not bring all of your endpoint and security management tools into one place, which is the goal and how it should be. However, as I mentioned, servers are not included. If we talk about end users, Microsoft Intune does bring all your devices together. In a typical enterprise environment, you have end users with workstations, laptops, company-issued phones, and bring your own devices. You can create policies for all of these. However, for the backend, your servers do not have much coverage. Servers are not really covered by Microsoft Intune in that way.

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reviewer1310304

IT Mobility Support Analyst at a financial services firm with 5,001-10,000 employees

Helpful technical support, and performs well, but initial setup could be simplified

They are constantly improving the scalability of BlackBerry Enterprise Mobility Suite. More collaborative features are being developed. I know they have integrations with a lot of other vendors and applications, and it's constantly growing. Our company has approximately 3,000 users. I would say we have ten people for actual administrative roles with Blackberry.

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Sanjay Mukhopadhyay

Director - Sales & Operations - India at Intertec Systems

It is a complete and competitive solution with excellent OEM support

Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Microsoft Endpoint Manager's patch management has been the most helpful to us."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"The user experience is good; we could work and deploy many controls through Microsoft Intune."

"The most valuable feature is probably mobile device management. Small businesses are coming under greater scrutiny and requirements for compliance as time goes on. We don't have to worry about a VPN because we can manage these devices, control company data, and lock users out. If needed, we can remotely wipe devices and deadman-switch them."

"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."

"It significantly reduces the overhead associated with providing support."

"Advanced endpoint analytics provides granular information about devices in Microsoft Intune, facilitating easier troubleshooting at system and application levels."

"The most important part is that they're fast in implementing and integrating with the Windows operating system, as well as how it integrates with other Office 365 products."

More Microsoft Intune pros

"The functionality with UEM and BlackBerry Works, the shared calendar, is a massive improvement for us."

"The main benefit is having email wherever you are and having access to your calendar wherever you are."

"My customers find that they don't have to worry about managing their VPN connections for their mobile users, because BlackBerry handles all of that, as opposed to if you're just using Office 365."

"Compared to the product that we upgraded from, we have received great responses from our end users who are appreciative of the following: They can access their calendar in events better than the other product that we were using."

"The most important features would be instant messaging and the security that we get from the containerization."

"It keeps things secure, it can remotely wipe the container and it's fairly easy to use."

"Cylance, their newest antivirus product, is the most valuable feature for us so far."

"The technical support for the solution is excellent."

More BlackBerry Enterprise Mobility Suite pros

"Matrix42 Enterprise Mobility Management offers on-premises deployment."

"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."

Cons

"Intune should be much more granular in terms of supporting more Android cellular devices."

"The granular support for other device types in Microsoft Intune could be improved."

"My assessment of the user experience of Microsoft Intune is that it is sometimes good and sometimes poor, depending on Microsoft's infrastructure."

"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."

"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."

"They should improve its compatibility with other operating systems such as iOS and Linux. It supports Linux but they still need to work on the iOS part."

"There's quite a lot of development that they can do within their Intune dashboard. I think there are too many lines hyperlinked to move you around. Others, in contrast, give you a simple dashboard and an intuitive administrative walkthrough."

"I have experienced downtime, bugs, and glitches. I rate it a seven because when we have bugs or instability in Microsoft Intune, we need to wait for the backend from Microsoft Intune to resolve issues and we can't deliver solutions to clients because we need to wait for action plans and related processes."

More Microsoft Intune cons

"The entry level support needs improvement, but a lot of it has to do with the fact that we do not have premium support. Therefore, we have to go through Level 1 support for any issues."

"Second level support needs to have strong knowledge of the product."

"The console needs improvement. It does not provide all the information that we are looking for as far as who has installed a certain product."

"As far as being able to remotely wipe a device, or remove it from the console, this is not simple to do. It is not a one-click motion, as it requires several steps."

"The interface could be improved."

"Scalability was slightly complex because we had to wait for licenses to come before the configuration."

"The installations on the device could be simpler. It is a good solution, and all the features are there. So, there isn't a lot to improve. I'm sure they already have their thought process on how to improve it."

"One issue that is very annoying at that moment, that we're having an argument about with BlackBerry, is the inability to remove the signature automatically from the server."

More BlackBerry Enterprise Mobility Suite cons

"In terms of integration, there is still room for improvement in Matrix42."

"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."

Pricing and Cost Advice

"Existing E5 license holders for M365, Intune, and Azure, receive a free license."

"Microsoft Intune is more expensive than other solutions, but it offers a wider range of features and control."

"Every customer used to purchase licenses based on their needs."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."

"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."

"The cost of the license and the features are justified for myself as a technical person."

"The price of Microsoft Intune is reasonable."

More Microsoft Intune pricing and cost advice

"The licensing costs are paid on a yearly basis because we just renewed the license. If you have some big issue, they will also charge you."

"For the number of licenses, I believe it was approximately $500,000 per year, or for three years."

"We currently pay by the year, but the licenses are calculated on a monthly basis."

"With the new licensing model, there seems to be a significant increase in cost, which makes it difficult to push forward and talk with the business."

"It was on a yearly support contract, and the licenses were perpetual. There was also the implementation cost and the support cost for the integrator."

"We are paying $200 annually. You also need to have a hardware server or a license for the server so there could be some additional fees added on to that."

"Sometimes, it is very hard to get an overview because there are so many different suites to find out what is the right thing for new customers."

"We pay about $6 a year for the solution. There are no extra costs on top of that. You save a lot of money when you use this product."

More BlackBerry Enterprise Mobility Suite pricing and cost advice

"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."

"Matrix42 is more affordable than Ivanti."

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Top Industries

By visitors reading reviews

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

Outsourcing Company

19%

Construction Company

17%

Financial Services Firm

15%

Educational Organization

Computer Software Company

Financial Services Firm

Comms Service Provider

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	192
Midsize Enterprise	62
Large Enterprise	186

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	3
Large Enterprise	19

No data available

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Comparisons

IBM MaaS360 vs Microsoft Intune

Compared 11% of the time

Jamf Pro vs Microsoft Intune

Compared 10% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 6% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 3% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 3% of the time

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Workspace ONE UEM vs BlackBerry Enterprise Mobility Suite

Compared 13% of the time

Jamf Pro vs BlackBerry Enterprise Mobility Suite

Compared 11% of the time

SOTI MobiControl vs BlackBerry Enterprise Mobility Suite

Compared 10% of the time

Ivanti Autonomous Endpoint Management vs BlackBerry Enterprise Mobility Suite

Compared 9% of the time

Automox vs BlackBerry Enterprise Mobility Suite

Compared 1% of the time

More BlackBerry Enterprise Mobility Suite Competitors

Workspace ONE UEM vs Matrix42 Unified Endpoint Management

Compared 19% of the time

Ivanti Autonomous Endpoint Management vs Matrix42 Unified Endpoint Management

Compared 16% of the time

ManageEngine Endpoint Central vs Matrix42 Unified Endpoint Management

Compared 10% of the time

NinjaOne vs Matrix42 Unified Endpoint Management

Compared 9% of the time

KACE Cloud vs Matrix42 Unified Endpoint Management

Compared 4% of the time

More Matrix42 Unified Endpoint Management Competitors

Product Reports

Buyer's Guide

Microsoft Intune

July 2026

Download Microsoft Intune product report

Buyer's Guide

BlackBerry Enterprise Mobility Suite

August 2026

BlackBerry Enterprise Mobility Suite report

Download BlackBerry Enterprise Mobility Suite product report

Buyer's Guide

Enterprise Mobility Management (EMM)

August 2026

Matrix42 Unified Endpoint Management report

Download Matrix42 Unified Endpoint Management product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Good for Enterprise, Good Mobile Messaging, Ubitexx Ubi-Suite

Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)

Overview

Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.

Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.

What are the key features of Microsoft Intune?

Windows Autopilot: Automates device setup for rapid deployment.
Azure Active Directory Integration: Enhances user policy management.
Reporting and Analytics: Improves compliance visibility.
Mobile Application Management: Ensures app security without compromising personal data.
Cloud-Based Management: Allows management from any location.

What benefits and ROI can users expect?

Time Efficiency: Automation reduces time in policy enforcement and configuration updates.
Enhanced Security: Ensures data protection across corporate-owned and BYOD devices.
Improved Compliance: Advanced reporting tools enhance compliance visibility.
Flexible Management: Cloud-based nature supports management from any location.

In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.

Microsoft

BlackBerry Enterprise Mobility Suite is a comprehensive platform offering secure and flexible mobile device management, catering to high-security requirements for a seamless integration between personal and corporate data.

BlackBerry Enterprise Mobility Suite delivers a secure environment for mobile device management, providing reliable email access, internet, and personal information management. Its containerization feature helps separate personal and corporate data while facilitating device management flexibility. With a user-friendly interface, Cylance integration, and centralized control, it combats stability issues and strives for better integration with Microsoft tools alongside support for Chromebooks and Apple devices.

What are the key features of BlackBerry Enterprise Mobility Suite?

Security and Data Separation: Enhances protection and confidentiality by using containerization.
Secure Email Access: Ensures reliable access to emails within a protected environment.
Cylance Integration: Eliminates VPN management burdens with advanced antivirus capabilities.
Device Management Flexibility: Allows centralized control over a range of mobile devices.

What benefits should users consider when evaluating BlackBerry Enterprise Mobility Suite?

Enhanced Security: Offers robust protection for mobile devices and data.
Reliability: Consistent access to essential communication tools like email and internet.
Productivity: Facilitates the use of collaboration and productivity applications securely.
Data Control: Maintains strict separation and privacy between personal and corporate data.

In finance and other sectors, BlackBerry Enterprise Mobility Suite supports organizations in managing secure email, collaboration, and mobile devices, addressing high-security needs in both corporate-owned and BYOD scenarios. Enhancements in the QA process and smoother device onboarding further its appeal as a trusted choice.

BlackBerry

Matrix42 Unified Endpoint Management is a comprehensive solution designed to streamline management across devices and platforms. It enhances productivity by providing a centralized approach to managing endpoints, offering efficient, secure collaboration within enterprises.

Matrix42 Unified Endpoint Management addresses the complexities of managing diverse devices. By unifying administration tasks, it allows IT departments to deploy, secure, and support a wide range of endpoints. The integration capabilities with existing systems ensure seamless operation, reducing downtime and improving operational efficiency. The platform offers robust features that aid in compliance and security, making it indispensable for enterprises striving for excellence in endpoint management.

What are the most notable features?

Comprehensive Device Management: Supports various devices including smartphones, tablets, and laptops, ensuring smooth operation.
Integrated Security Controls: Provides multilayer protection to prevent breaches and data loss.
Customizable Reporting: Allows tailored insights and analytics for strategic planning.
Automated Workflow Processes: Streamlines routine tasks for enhanced productivity.

What benefits and ROI can be expected?

Enhanced Efficiency: Reduces manual intervention through automation, saving time.
Cost Effectiveness: Lowers operational costs by simplifying endpoint management.
Improved Compliance: Eases adherence to regulatory requirements with detailed monitoring.
Increased Security: Minimizes risks with proactive protection features.

Industries like healthcare and finance, which require stringent data security and regulatory compliance, find Matrix42 Unified Endpoint Management invaluable. It supports sector-specific needs through secure data handling and efficient management of a large volume of endpoints, ultimately driving business success in these fields.

Matrix42

Sample Customers

Mitchells and Buzzers, Callaway

Ashcourt Rowan, EMC Professional Services, Itochu, MBDA, North Hennepin Community College, PGGM, Rohde & Schwarz, US Navy

Partou Childcare

Buyer's Guide

BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

June 2026

Free Report: BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management

Find out what your peers are saying about BlackBerry Enterprise Mobility Suite vs. Matrix42 Unified Endpoint Management and other solutions. Updated: June 2026.

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