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Matrix42 Unified Endpoint Management vs Workspace ONE UEM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
356
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Microsoft Security Suite (1st)
Matrix42 Unified Endpoint M...
Ranking in Enterprise Mobility Management (EMM)
22nd
Ranking in Unified Endpoint Management (UEM)
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
2nd
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (10th), Virtual Desktop Infrastructure (VDI) (8th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (14th)
 

Mindshare comparison

As of May 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 22.3%, down from 32.3% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 2.1%, up from 1.3% compared to the previous year. The mindshare of Workspace ONE UEM is 10.5%, down from 14.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune22.3%
Workspace ONE UEM10.5%
Matrix42 Unified Endpoint Management2.1%
Other65.1%
Unified Endpoint Management (UEM)
 

Featured Reviews

Varun Mehra - PeerSpot reviewer
Collaboration Support Engineer at a retailer with 11-50 employees
Centralized device management has transformed security and streamlined remote provisioning
One area where Microsoft Intune can improve is the user interface. Sometimes the portal feels a bit complex and not very intuitive, especially for new users, and it can take time to find specific settings. Another point is troubleshooting. While logs are available, the diagnostic policies and sync issues can still be time-consuming and not very straightforward. I also feel that reporting could be more detailed and customizable. The built-in reports are helpful, but for deeper insights, I often need to rely on additional tools. Overall, it is a strong solution, but improving usability and troubleshooting experience would make it even better. While Microsoft Intune works very well within the Microsoft ecosystem, the integration of some third-party tools could be smoother and require less customization. Support is another area that could improve, as sometimes response times can be slow, and resolving complex issues may take longer than expected. In terms of features, I think more advanced automation and built-in remediation options would be helpful since common issues can be fixed automatically without manual intervention.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.
Vishal Bhatia - PeerSpot reviewer
Trainer/Consultant at Koenig Solutions Pvt. Ltd.
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The core management feature in Intune is invaluable to us, especially considering the challenges we often face with System Center when pushing external updates."
"I would rate the stability of Microsoft Intune nine out of ten."
"Microsoft Intune is cost-effective and easy to use, so I can recommend it."
"It has improved our organization through the remote management of non-domain joined devices."
"I appreciate how easy it is to deploy certificates to end users to get control over their device with Microsoft Intune; that's what Microsoft Intune is known for, and that's what we use them for."
"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."
"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
"The performance of Microsoft Intune is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"The most valuable feature of this solution is the ability to assign a package to a user on a system if you have your software packages set up via SCCM, as it automates the process, which is very convenient, especially since most of our people are remote."
"We've configured single sign-on for two or three enterprise customers, and it works very well."
"The most valuable feature of this solution is the multi-platform support."
"It has all of the features that we need to use and that we want to use."
"It is like any other mobile solution. It gives us the ability to control remotely, and that is what we like. We can wipe out and deploy remotely."
"The location and remote management services are the most valuable."
"We can impose cybersecurity requirements."
"VMware Workspace ONE has been stable so far."
"For me, the integration of AirWatch with various enterprise components is something I like. The way they are partnering with various services, like security services, or some of the big guys like Google, Android, Apple, and including Microsoft; that's really awesome. And the way they look at providing functionality to create self-service and automation, that's really usefully and beneficial. That's where I see they differentiate themselves."
 

Cons

"What would make this product better is adding more security policies and features in the next upgrade."
"Intune lags all of its competitors in terms of report generation."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"Microsoft Intune has potential for improvement; I would like to see a lot more customization in the reporting tools."
"Intune has limited integration with non-Microsoft solutions."
"There needs to be more support for Mac operating systems."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"Technical support needs to be more responsive to our requests."
"VMware is an expensive tool, and we are not using the complete platform. We are paying for a tool that we are not fully using."
"AirWatch doesn't seem to empower IT admins to try new things or get creative with implementations."
"Support is probably the main challenge that we have. Their support was not very good."
"We have faced some issues with the stability of this solution. It is not as stable on mobile devices as Jamf Pro and Mac devices."
"The initial setup is pretty complicated. It can be a steep learning curve."
"Scalability is a problem because we have a service provider who is supposed to maintain the backend with patching."
"I'd like to see expanded device support, particularly for IoT things like SCADA devices."
 

Pricing and Cost Advice

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"With one user base license, we can use Intune for up to five devices. However, with Soti MobiControl, each license is tied to a single device, meaning one license is dedicated to one device only."
"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."
"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"Microsoft Intune is included in the E5 license at no additional cost."
"The pricing is inherently reasonable, as Microsoft leverages market insights to maintain the total cost of ownership at around ninety to ninety-five percent of what would be incurred in an on-premise scenario."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"Our customers are concerned about the costs. The solution is higher than they want it to be."
"For most of the projects, we use the standard license but for complex ones, we use the older type of processes, integrations, and licenses inside the solution."
"AirWatch would benefit from reducing the license pricing per user per month. Microsoft bundles everything, and then that bundling makes the product free for the customers."
"I have no opinion about the pricing of the product."
"In some cases, a customer may feel the solution is expensive."
"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
9%
Government
7%
Financial Services Firm
10%
Computer Software Company
8%
Comms Service Provider
8%
Retailer
7%
Financial Services Firm
12%
Manufacturing Company
9%
Computer Software Company
9%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business153
Midsize Enterprise59
Large Enterprise180
No data available
By reviewers
Company SizeCount
Small Business40
Midsize Enterprise22
Large Enterprise60
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Partou Childcare
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Matrix42 Unified Endpoint Management vs. Workspace ONE UEM and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.