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Matrix42 Unified Endpoint Management vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
316
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Matrix42 Unified Endpoint M...
Ranking in Unified Endpoint Management (UEM)
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Mobility Management (EMM) (20th)
NinjaOne
Ranking in Unified Endpoint Management (UEM)
7th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (22nd), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (12th), Vulnerability Management (29th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (2nd)
 

Mindshare comparison

As of February 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 26.7%, down from 34.0% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.8%, up from 1.1% compared to the previous year. The mindshare of NinjaOne is 5.6%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune26.7%
NinjaOne5.6%
Matrix42 Unified Endpoint Management1.8%
Other65.9%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the group policy management feature, which performs application monitoring and device enrollment."
"We have a BYOD policy, and this solution helps us manage our devices."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."
"Microsoft Intune is best for Windows devices and security in Office 365 and Microsoft-related enterprise environments. It's a nice platform for endpoint management."
"The compliance and configuration policies in Microsoft Intune are the most valuable features, saving significant time compared to manual implementation."
"The security posture is very good. It's very customizable."
"I would recommend Microsoft Intune to others; it is a very good and scalable solution."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"The most important aspect of this tool is the security it provides our company."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne saves me time and improves my troubleshooting process by providing information automatically so I don't have to search for it."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"NinjaOne is a great product. It is working and it is always developing."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance."
 

Cons

"A detailed device diagnostic feature is missing. Also, operating system deployment and imaging are missing."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"There is room for improvement in integration and security as well."
"It could offer more attributes for authentication."
"Enrollment into the Microsoft Intune service can still get easier, especially for legacy-managed systems, such as how we get it from a GPO or an SCCM configuration into Intune."
"I am not involved in the day-to-day with Intune, but we have gone with a different product for updating mobile device software. We do not integrate many of our mobile devices that are not Microsoft-based devices, such as Dell laptops, with Intune."
"The platform is incredibly slow and could be more responsive. Specifically, when making changes to security policies, I would like to see those changes take effect more quickly."
"There can be delays in the deployment of new policies."
"In terms of integration, there is still room for improvement in Matrix42."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"The ticketing system in NinjaOne is not the best."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"I want NinjaOne to improve the reports."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The NinjaOne distribution server is highly dependent on an active directory."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
 

Pricing and Cost Advice

"It is expensive. The cost depends on the license that we choose."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"Microsoft Intune is not cost-effective as a standalone product."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"Matrix42 is more affordable than Ivanti."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"We got a pretty good deal. It was fairly affordable."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
"The product's pricing depends on the number of PCs or devices."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Computer Software Company
11%
Educational Organization
10%
University
8%
Government
8%
Computer Software Company
12%
Government
8%
Manufacturing Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise158
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise3
 

Questions from the Community

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Ask a question
Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny t...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the co...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Partou Childcare
Status Pros, Mitchell and Company
Find out what your peers are saying about Matrix42 Unified Endpoint Management vs. NinjaOne and other solutions. Updated: December 2025.
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