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Matrix42 Unified Endpoint Management vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
302
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Matrix42 Unified Endpoint M...
Ranking in Unified Endpoint Management (UEM)
19th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Mobility Management (EMM) (21st)
NinjaOne
Ranking in Unified Endpoint Management (UEM)
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (31st), Server Monitoring (7th), IT Service Management (ITSM) (9th), Remote Access (20th), Vulnerability Management (25th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (8th), MSP Backup (3rd)
 

Mindshare comparison

As of October 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 32.6%, down from 38.6% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.7%, up from 0.9% compared to the previous year. The mindshare of NinjaOne is 4.9%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune32.6%
NinjaOne4.9%
Matrix42 Unified Endpoint Management1.7%
Other60.8%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Sanjay Mukhopadhyay - PeerSpot reviewer
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"We already use a lot of Microsoft products in our company, and therefore, it made sense to also use this product."
"Our configuration profiles used to be all over the place. For example, there's a lot of legacy stuff in Active Directory. Going through Intune has helped us enforce settings, which has improved device security and functionality. When you apply something through Intune, you know it works. You don't have to worry about a legacy setting from Active Directory that was uploaded by somebody seven years ago. With Intune, you can see that a device has a setting, and you can be confident that the device is configured how you want."
"We can implement a MAM policy in this Intune and protect the device through mobile application development without touching it. The interface is easy to use and understand."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"We have not experienced any bugs or glitches with this solution."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"Overall, I would rate Microsoft Intune as eight out of ten."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"The installation is easy, it only took two minutes."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"It just works as advertised and serves the purpose for which we got it."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The tool's most valuable feature is third-party application updates."
"Good at managing updates and for remote support."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
 

Cons

"Unfortunately, Intune’s management extension does not provide the same level of logging, and I lack the visibility in Intune that I had with SCCM."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"There should be more predictability in the release cycle. We don't feel we have any control over when new updates come out, and whether there are changes to the backend functionality or to the user interface. Updates just happen."
"Intune is not the most user-friendly mobile device management platform available."
"We would like to see support for Chrome and/or devices for Chromebooks."
"Microsoft Intune lacks live location tracking capabilities. Improvements should be made in terms of MDM platforms for other devices."
"Once it's configured it is unobtrusive, but it does take some hands-on to configure and deploy it properly."
"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I want NinjaOne to improve the reports."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The solution could improve by optimizing the internet connection being used."
"The ticketing system in NinjaOne is not the best."
"NinjaOne's reporting module is cumbersome."
"The NinjaOne distribution server is highly dependent on an active directory."
 

Pricing and Cost Advice

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"It's affordable. In comparison to the competitors, the price depends on what features you need from Intune, but it's affordable. There are no hidden costs, but there are some features that go for a premium price. Those are the add-ons for which you have to pay extra."
"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Its pricing seems reasonable."
"Intune's pricing is reasonable considering its benefits and the high costs it helps avoid."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"Matrix42 is more affordable than Ivanti."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"Its pricing is great."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"We currently pay $1.20 per device on a monthly basis."
"NinjaRMM uses a subscription model."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Computer Software Company
13%
Educational Organization
10%
Government
8%
Retailer
8%
Computer Software Company
13%
Government
8%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise2
Large Enterprise1
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Ask a question
Earn 20 points
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Partou Childcare
Status Pros, Mitchell and Company
Find out what your peers are saying about Matrix42 Unified Endpoint Management vs. NinjaOne and other solutions. Updated: September 2025.
868,787 professionals have used our research since 2012.