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Matrix42 Unified Endpoint Management vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
Matrix42 Unified Endpoint M...
Ranking in Unified Endpoint Management (UEM)
21st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
2
Ranking in other categories
Enterprise Mobility Management (EMM) (21st)
NinjaOne
Ranking in Unified Endpoint Management (UEM)
6th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
21
Ranking in other categories
Network Monitoring Software (24th), Server Monitoring (6th), IT Service Management (ITSM) (8th), Remote Access (14th), Vulnerability Management (26th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (9th), Remote Monitoring and Management (RMM) (1st), Patch Management (7th), MSP Backup (2nd)
 

Mindshare comparison

As of January 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 28.2%, down from 34.8% compared to the previous year. The mindshare of Matrix42 Unified Endpoint Management is 1.8%, up from 1.0% compared to the previous year. The mindshare of NinjaOne is 5.8%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Market Share Distribution
ProductMarket Share (%)
Microsoft Intune28.2%
NinjaOne5.8%
Matrix42 Unified Endpoint Management1.8%
Other64.2%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
Sanjay Mukhopadhyay - PeerSpot reviewer
Director - Sales & Operations - India at Intertec Systems
It is a complete and competitive solution with excellent OEM support
Matrix42 is a complete solution in terms of functionality. Still, you need to understand whether it's also capable of managing Kubernetes containers to that extent, and this is not very clear in the product fact sheet. It’s possible with Ivanti MobileIron, though, and Matrix42 seems to be one step behind in this aspect. Likewise, in terms of integration, there is still room for improvement in Matrix42 to integrate with more third-party tools compared to Ivanti, which has a larger number of integrations due to its size. MobileIron is an older product that has evolved over time, offering advantages in terms of readily available third-party APIs and integrations.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that we can implement conditional access."
"Microsoft Intune scales very effectively with our growing needs."
"The solution is stable."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"It is user-friendly, and the performance is also good. It is a convenient product"
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The stability of Microsoft Intune is good."
"The technical support of Microsoft Intune is good."
"The most valuable feature of this solution is the ability to assign a package to a user on a system If you have your software packages set up via SCCM. It automates the process, which is very convenient, especially since most of our people are remote. Additionally, the overall functionality is good."
"Matrix42 Enterprise Mobility Management offers on-premises deployment."
"It just works as advertised and serves the purpose for which we got it."
"NinjaOne is a great product. It is working and it is always developing."
"The installation is easy, it only took two minutes."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The most important aspect of this tool is the security it provides our company."
"The customer support at NinjaOne is excellent, rated ten out of ten."
"NinjaOne's best feature is its monitoring."
"The most valuable feature we have found currently is probably patch management."
 

Cons

"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"We faced issues with macOS support. The product should have better inventory and asset management."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"A feature I would want to see added in Microsoft Intune is the ability to manage other non-Microsoft devices."
"Microsoft Intune needs to improve the initial login process."
"The technical support could be improved."
"The Mac integration has room for improvement."
"Matrix42 Enterprise Mobility Management could improve the user interface, it is not very intuitive."
"In terms of integration, there is still room for improvement in Matrix42."
"The network monitoring needs to be improved."
"I want NinjaOne to improve the reports."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"Lacks sufficient integrations with other PSAs."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The NinjaOne distribution server is highly dependent on an active directory."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
 

Pricing and Cost Advice

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"If you ask the accountant or the finance department, they'll tell you that it is way too expensive, but when I look at the cost and compare it with the value you actually get, it's more than fair."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"It comes with the E5 plan. We bought the E5 plan from Microsoft."
"I have no comment on pricing of the solution."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Matrix42 is more affordable than Ivanti."
"I am not sure the price of this solution but I would imagine it is fairly expensive because of the complexity, you would not use it in a small company."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
"The product's pricing depends on the number of PCs or devices."
"We got a pretty good deal. It was fairly affordable."
"NinjaRMM uses a subscription model."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Educational Organization
10%
Government
9%
University
9%
Computer Software Company
12%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise154
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise2
 

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Earn 20 points
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
What needs improvement with NinjaOne?
One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny t...
What is your primary use case for NinjaOne?
My main use case for NinjaOne is ticketing. I use NinjaOne for ticketing in my daily work to keep track of all the co...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Matrix42 Enterprise Mobility Management (EMM), Silverback Enterprise Mobility Management (EMM)
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Partou Childcare
Status Pros, Mitchell and Company
Find out what your peers are saying about Matrix42 Unified Endpoint Management vs. NinjaOne and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.