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Blackboard Learning Management vs TeamViewer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
8
Ranking in other categories
Learning Management Systems (LMS) (6th)
TeamViewer
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
87
Ranking in other categories
Virtual Meetings (7th), Remote Access (3rd)
 

Mindshare comparison

Blackboard Learning Management and TeamViewer aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 2.0%, down 2.1% compared to last year.
TeamViewer, on the other hand, focuses on Remote Access, holds 11.0% mindshare, down 13.5% since last year.
Learning Management Systems (LMS)
Remote Access
 

Featured Reviews

James Phelps - PeerSpot reviewer
Expandable with good real-time live interactions but is very expensive
Initially, Blackboard had problems for faculty members who were forced to use it to try to get it set up and running. That said, over time, they improved that. Unfortunately, due to its licensing requirements on standalone systems, like at a university on our servers, we run into problems where we can only set it up in one way. The way you teach a biology class is not the way you teach a social science class, for example. It's not flexible. Often you are forced into compromising in such a manner that neither group would be happy. If you need help, the help desk in-house will provide 24-hour help to both students and faculty. That means you have eight people, eight hours a day, supervisors, and an overall manager. It takes at least 12 people to handle maintenance for a 10,000-person campus for 24-hour coverage.
Heiko Humpert - PeerSpot reviewer
Allows an ease of access to various systems and has a straightforward setup process
The product allows easy access to any system in case of any issues We cannot see the number of monitors working on the system simultaneously. It becomes complicated to switch from one monitor to another for different windows. The product's stability depends on the network's stability in our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most important features is the possibility of creating unlimited subdomains."
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The solution is easy to use."
"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"It is scalable."
"The modules and courses are flexible."
"The solution is very stable. We've never had a problem with it."
"The quality of the call and the quality of the sharing have been excellent."
"Ease of use was the number-one thing. It's an industry leader for ease of use, specifically on the client-side, which is the absolutely critical thing. If I want to connect to somebody, how easily can I — without seeing their computer — walk them through the steps to install it to a point where I can key in the code and help them resolve their situation?... TeamViewer is just a dead-solid, easy answer."
"I have been satisfied with TeamViewer overall."
"The most valuable feature has been the ability to give control to others for support purposes."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"I recommend it as a solution for remote disk users."
 

Cons

"Blackboard has limitations in terms of delivering content and assessing student assignments because it can't handle large file sizes. It's also limited in its ability to track student activity. Instructors can see the student's most recent login, but they can't follow the activity."
"The system falls short in terms of managing assessments and exams effectively."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"The solution is not flexible."
"The solution must provide better integration with third-party software."
"TeamViewer could improve by having a cloud version. Having the solution on the system could cause some cyber security concerns with data."
"The file transfer functionality crashes sometimes."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"Some of the additional features, like the meeting stuff, is making it too cluttered."
"I can use up to three computers, but sometimes I have four. So, it would be nice to have at least four computers."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
 

Pricing and Cost Advice

"The product pricing tends to be higher than alternatives."
"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The version of the solution we are using is free."
"The cost of the licenses depends on how you buy them. They just had a buy one get one free deal going, and they do that every once in a while. Where you buy one license, and they will give you the second one free, or you can try to get discounts. Most of our licenses that we have we tried to do something like that just to save some money."
"I used the free version of TeamViewer."
"There is a free and paid version of this solution. I am currently using the free version."
"We have an annual subscription that is just under $1,900 with no additional costs. We get these promotions about upgrades and stuff like that, but we haven't had a need to add more seats. Users can also use TeamViewer for home use with a non-commercial free license."
"TeamViewer has multiple licensing options."
"We're using the free version. We do not pay any licensing fees."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
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Top Industries

By visitors reading reviews
University
21%
Educational Organization
20%
Government
10%
Computer Software Company
8%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Blackboard Learning Management?
The product pricing tends to be higher than alternatives like Canvas, making Blackboard more suitable for larger universities with substantial budgets.
What needs improvement with Blackboard Learning Management?
Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions.
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
The tool's price is a problem because TeamViewer wants users to sign up, and I feel most of the products want their users to do the same. TeamViewer is very pricey. You have to sign up for a yearly...
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Moodle, SAP, CYPHER LEARNING and others in Learning Management Systems (LMS). Updated: June 2025.
860,592 professionals have used our research since 2012.