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Blackboard Learning Management vs TeamViewer comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blackboard Learning Management
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
10
Ranking in other categories
Learning Management Systems (LMS) (7th)
TeamViewer
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Virtual Meetings (2nd), Remote Access (1st), Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

Blackboard Learning Management and TeamViewer aren’t in the same category and serve different purposes. Blackboard Learning Management is designed for Learning Management Systems (LMS) and holds a mindshare of 1.1%, down 1.5% compared to last year.
TeamViewer, on the other hand, focuses on Remote Access, holds 8.1% mindshare, down 9.0% since last year.
Learning Management Systems (LMS) Mindshare Distribution
ProductMindshare (%)
Blackboard Learning Management1.1%
Moodle3.3%
Cornerstone Learn2.9%
Other92.7%
Learning Management Systems (LMS)
Remote Access Mindshare Distribution
ProductMindshare (%)
TeamViewer8.1%
Microsoft Remote Desktop Services6.6%
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)5.2%
Other80.1%
Remote Access
 

Featured Reviews

JS
Senior Consultant / Security Consultant at a tech services company with 1,001-5,000 employees
Consistently supports dynamic learning environments and strengthens educational interactions
Since I've been working with Blackboard Learning Management for an extended period, I've witnessed its evolution and consistent dedication to pedagogy. The platform's ability to deliver exams and content in a technical way is superior to most other platforms. This delivery system allows for establishing checkpoints before progressing to new content, ensuring students understand current material before moving forward. The platform offers various conditions for content progression and exams. Students can take exams multiple times at the instructor's discretion, requiring specific passing scores for content release. Additionally, peer-reviewed paper submissions can be required before accessing new content. If a student struggles with an exam section, the system halts the exam and allows review of the specific content they might not understand. The adaptive release feature is particularly interesting as it customizes the learning environment for individual students, including those with special needs or delivery requirements. The platform checks documents for accessibility, sending alerts for missing alt text in images and can generate automatic alt text. This ensures compliance with universal design laws, similar to U.S. 508 compliance. While specific measurable benefits cannot be specified since this course has always been delivered through Blackboard Learning Management, the course has grown from 12 students to nearly 200 at semester start. The structured delivery enables incorporation of additional teaching assistants due to uniform methodologies. The platform's compatibility for data export to other institutions opens interesting revenue streams through course sharing agreements, which has influenced my consistent choice to work with it.
Shubham-Agarwal - PeerSpot reviewer
Manager - Projects at Cognizant
Remote access has cut critical issue resolution time and supports faster production troubleshooting
Perhaps on the UI side of TeamViewer because we are connecting to different remote desktop connections or remote server connections. Whenever we are working on one of the production issues and we open multiple connections, it is very hectic or confusing to jump from one server to another server. Perhaps on the UI side, if they can improve something related to the view sessions or which session is connected to which remote server, that would be helpful. Perhaps something related to the authentication because it should have a proper authentication mechanism. Every developer should not access TeamViewer or the remote desktop by using TeamViewer. We always have a proper authentication or multifactor authentication mechanism in place, so only those on on-call support or P1 support at that time can access the remote server, but not anyone else. I chose nine out of 10 because sometimes we face the session timeout issue. Suppose during the production support, we connect to one of the remote servers, and if it is idle for approximately 10 or 15 minutes, the session timeout happens. We have to follow the same authentication mechanism to connect to the remote server again. During the session timeout, it delays our process or the troubleshooting steps, which is the reason I have given nine out of 10 instead of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It encompasses various components, including course delivery modules, content management, community engagement features, digital classrooms, and mobile integration."
"Blackboard enables instructors to collectively gather all the grading data into one place. If students upload content or post it to a Google Doc, I can do my grading and calculate the grades. It is an excellent holding place for all of that data"
"One of Blackboard's strengths is its historical prominence as a leading LMS for universities in the US and Europe a decade or more ago."
"The solution is easy to use."
"It is scalable."
"One of the most important features is the possibility of creating unlimited subdomains."
"The modules and courses are flexible."
"Blackboard provides a go-to place for students to find out the essential information about a course, and it has been crucial to our operations in a virtual environment since the pandemic began because it provides ease of access and continuity across an institution."
"TeamViewer is a scalable solution."
"The TeamViewer system has some built-in security. The TeamViewer client connects to the TeamViewer host securely. Only a certain number of authorized users on our side have access to the system. Even within that, an individual endpoint can be assigned to a group, where not everybody has access but, rather, just one or two people who are part of a support team might have access to that particular device. So TeamViewer has given us tools to be able to segregate who has access to different things."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The dashboards they have are good."
"We have a lot of remote offices, and without the ability to remotely control the computers at these properties, my job would be much more difficult to perform."
"The implementation is quite straightforward."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The product is quite stable. The performance is good."
 

Cons

"It would be ideal to create a more responsive or more intuitive template for access from telephones or tablets."
"Blackboard could benefit from significant improvements in its data storage and software functionality to remain competitive with more innovative LMS solutions."
"There are some minor bugs which will be resolved in upcoming updates."
"The solution must provide better integration with third-party software."
"There was a reason you needed to do updates, including in the middle of semesters; you couldn't even maintain functionality through a 16-week semester."
"While Blackboard Learning Management may not excel in flexibility compared to some competitors, maintaining a consistent underlying structure is critical for course export and import functionalities, especially when scaling."
"The solution is not flexible."
"The system falls short in terms of managing assessments and exams effectively."
"Sometimes it lags. They need to optimize it a bit."
"It would be beneficial to have group functionalities to separate access when many consultants want to access different departments or clients at the same time."
"Sometimes, the app can be a little cumbersome when accessing certain aspects of the program."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"If you had to teach someone how TeamViewer Business works, especially because I am speaking in a sense that I am using it on an engineer level, it would be a bit difficult to get accustomed to some of the settings, especially with the new experience."
"But still, I think the price factor for small business."
"The SSO feature of the solution may sometimes not function perfectly…Pricing might be improved for TeamViewer Tensor."
"TeamViewer is expensive, and you get a limited number of connections for your money."
 

Pricing and Cost Advice

"At the beginning, you can choose a basic plan. As your users grow you can buy a more expensive license."
"The product pricing tends to be higher than alternatives."
"It would be nice if it is cheaper."
"The solution's pricing is reasonable."
"There is no license needed to use TeamViewer."
"The price was cheaper than what we were previously paying. At the time that we went with TeamViewer, we were using ShareConnect. The TeamViewer package was about half the cost and able to have a bigger number of users."
"The solution has a pilot feature that is expensive. The overall price of the solution can be cheaper."
"We have a corporate license. The maximum amount number of users changes based on the amount you pay. E.g., with our license, there is a maximum amount of users who can use the solution at the same time (10 users)."
"I used the free version of TeamViewer."
"I am using the free version of TeamViewer. There is a subscription fee to use the premium features."
report
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Top Industries

By visitors reading reviews
University
12%
Outsourcing Company
12%
Construction Company
7%
Educational Organization
7%
Manufacturing Company
11%
Construction Company
10%
Outsourcing Company
10%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise5
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise37
Large Enterprise39
 

Questions from the Community

What needs improvement with Blackboard Learning Management?
To make Blackboard Learning Management better, I believe maintaining, updating, and upgrading the content is the key success factor for the platform to provide value to students.
What is your primary use case for Blackboard Learning Management?
I use Blackboard Learning Management in a business school. I utilize it to take courses and lessons in a virtual way.
What advice do you have for others considering Blackboard Learning Management?
I assess the impact of Blackboard Learning Management's interactive tools for student engagement and collaboration in my education environment by focusing on reviewing, reading, and listening to th...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By far, one of its best features is the remote access it provides. I can control som...
What is your experience regarding pricing and costs for TeamViewer?
The pricing, setup cost, and licensing for TeamViewer Business are relatively very competitive and cost-effective.
What needs improvement with TeamViewer?
I believe latency can be optimized, and security control sometimes goes over the top and feels excessive. Virus scanning while file sharing is not provided, which is a concern as we frequently depl...
 

Also Known As

No data available
TeamViewer Tensor
 

Overview

 

Sample Customers

University of Derby, University of Warwick, John Moore's University
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about CYPHER LEARNING, Moodle, Cornerstone OnDemand and others in Learning Management Systems (LMS). Updated: October 2026.
920,769 professionals have used our research since 2012.