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Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
46
Ranking in other categories
Container Security (11th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
BMC Helix Automation Console
Ranking in Vulnerability Management
53rd
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ProcessUnity
Ranking in Vulnerability Management
94th
Average Rating
6.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
GRC (30th), IT Vendor Risk Management (13th)
 

Mindshare comparison

As of September 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.1% compared to the previous year. The mindshare of BMC Helix Automation Console is 1.0%, up from 0.2% compared to the previous year. The mindshare of ProcessUnity is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
BMC Helix Automation Console1.0%
ProcessUnity0.4%
Other97.4%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
ShashiGupta - PeerSpot reviewer
Soo at a manufacturing company with 10,001+ employees
Reasonably Priced
In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization. Currently, the process involves navigating through multiple layers of custom and staging forms, which can be cumbersome and time-consuming. Another aspect to consider is the foundation data provided out of the box, particularly regarding categorization and its associated values. This foundational data may only sometimes meet the mark, as organizations often require more flexibility to tailor it to their needs. Discovering hardware, for instance, can lead to different category processing needs, with certain layers providing minimal benefits. The challenge lies in the inability to directly specify servers, hardware, software, and their respective details, highlighting a need for improvement in this area. As per the current state of the Helix product, it has seen some resolution to issues but still faces challenges when adding more attributes. It can lead to restrictions, particularly with the progressive view page, limiting flexibility in certain cases. While benefits can be gained in other aspects, such drawbacks are common. Improvements are necessary to enhance flexibility in this regard. Exploring alternative solutions like containerization or cloud services may offer opportunities for optimization, requiring careful consideration due to the complexity involved. I'm still determining the current strategy. While there have been improvements in the latest version, there's still a need for further enhancements in an extended version. Additionally, stakeholders, including manufacturing companies, emphasize the importance of fine-tuning performance for the Helix product. The search functionality remains problematic, often taking more than 15 seconds, undermining reliability.
reviewer1007568 - PeerSpot reviewer
Solutions Architect and TL Presales Consultant at a tech services company with 201-500 employees
Scales well and technical support is good, but it is expensive
The majority of our customers nowadays are looking forward to having cloud-based control models. However, some of our clients have to keep their data in their own data center in order to satisfy compliance. In summary, compared to the other products that are available in India, technical support and scalability are good. Overall, it is a very good product. That said, there are other tools that meet the feature requirements and are more cost-effective. I would rate this solution a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Qualys TotalCloud is the visibility it provides."
"One of Qualys' best features is its categorization, which allows us to see the types of assets, their security postures, and the AI-powered version of the tool."
"Qualys TotalCloud's most valuable features are its security capabilities that help identify and mitigate risk factors."
"Qualys TotalCloud has significantly reduced our workload in terms of managing risks, helping us to be more efficient and save substantial resources."
"In my opinion, this is the best tool."
"We were able to realize its benefits within 24 to 48 hours."
"One of the features I appreciate is the ability to generate daily reports without relying on anyone else."
"Qualys TotalCloud is an excellent platform, and the beauty of the platform is that we can get all the vulnerabilities, see all the reports in a single dashboard, view them segregated, and easily learn about critical, high, and medium findings with appropriately provided remediation steps."
"Takes reports from other vulnerabilities."
"In terms of scalability, I can only tell you my experience from our clients: I had Remedy installed, and then we installed Discovery, two months ago we installed Server Automation and we've now completed the installation with Vulnerability Management, and everything is inter-operational, it's all automated now, and our customers are happy."
"It's reasonably priced."
"In summary, compared to the other products that are available in India, technical support and scalability are good."
"The interface is simple to use."
 

Cons

"The cloud licensing unit system is unclear, especially since "units" aren't well-defined."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"Their support could be improved."
"There should be improvement from a dashboard perspective when collecting and showcasing data to lead management."
"The patching process with Qualys Patch Management, which is part of TotalCloud, does not cover installing certain prerequisites on the servers or workstations. This shortcoming means we must rely on SCCM when any service stack updates or additional prerequisites are needed."
"The price is very expensive, actually."
"Customer support with Qualys TotalCloud needs a little improvement with the response times."
"Regarding improvements to Qualys TotalCloud, I suggest that user navigation can be enhanced because initially, many users found it complicated and had trouble understanding the platform due to information being spread across multiple tabs."
"With BMC I'd like to see the ability to integrate with other software."
"No third-party applications or integrations with additional software solutions."
"In terms of improvement, the product could benefit from streamlining the implementation process, particularly regarding customization."
"There are not many partners for this product in India, which makes the OEM very difficult to reach."
"Compared to similar products by other vendors, this is an expensive one."
 

Pricing and Cost Advice

"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Qualys TotalCloud offers competitive pricing given its comprehensive suite of features, including integration, assessment, remediation, and detection capabilities, all within a single platform."
"The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscription."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"TotalCloud's price is about right where I would expect it to be."
"Although Qualys TotalCloud is relatively expensive due to its unique automation features, its cost-effectiveness is rated an eight out of ten, with ten being the most costly."
Information not available
"Compared to similar products by other vendors, this is an expensive one."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Construction Company
21%
Comms Service Provider
18%
Financial Services Firm
16%
Outsourcing Company
9%
Financial Services Firm
15%
Comms Service Provider
12%
Manufacturing Company
8%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise6
Large Enterprise34
No data available
No data available
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
In terms of improvement, remediation still belongs to the cloud team, which is one of the issues we faced with Qualys...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is regarding the cloud visibility that we were not having previously. Previous...
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Also Known As

Qualys TotalCloud with FlexScan
TrueSight Vulnerability Management, SecOps Response Service, BladeLogic Threat Director, BMC Helix Remediate
CyberGRX
 

Overview

 

Sample Customers

Information Not Available
Online Business Systems
ICON, Abercrombie & Fitch, Live Nation, VyStar Credit Union, FHLBank Topeka
Find out what your peers are saying about Wiz, Qualys, Tenable and others in Vulnerability Management. Updated: August 2026.
914,109 professionals have used our research since 2012.