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BMC Helix Cloud Security vs Symantec Data Center Security comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
39
Ranking in other categories
Vulnerability Management (11th), Container Security (11th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (1st), Cloud-Native Application Protection Platforms (CNAPP) (6th)
BMC Helix Cloud Security
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Cloud Workload Protection Platforms (CWPP) (26th), Cloud Security Posture Management (CSPM) (38th)
Symantec Data Center Security
Average Rating
7.6
Reviews Sentiment
4.9
Number of Reviews
12
Ranking in other categories
Cloud and Data Center Security (12th)
 

Mindshare comparison

Cloud Workload Protection Platforms (CWPP) Mindshare Distribution
ProductMindshare (%)
BMC Helix Cloud Security1.4%
Microsoft Defender for Cloud12.7%
AWS GuardDuty10.0%
Other75.9%
Cloud Workload Protection Platforms (CWPP)
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
Symantec Data Center Security3.3%
Illumio Segmentation14.8%
Akamai Guardicore Segmentation13.2%
Other68.7%
Cloud and Data Center Security
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
DG
Portfolio Manager/ Helix Administrator at Frontier Communications
A highly scalable and straightforward solution with a knowledgeable support team
We work on a third-party shared environment. It wouldn’t have been feasible for a smaller company. My company was actually the first one to do it. Just like any cloud security, it pays to do your research and have complimentary security involved. The product can’t be the be-all and end-all tool for your security. Overall, I rate the solution a nine out of ten.
Muhammad Ejaz ul Hassan - PeerSpot reviewer
CEO at a tech services company with 51-200 employees
Continuous server hardening has protected critical legacy workloads and simplified security control
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As a user protecting your infrastructure, you need to sell the value to your management. Management buys the tool for preventing threats, and it works for them. However, you cannot sell it because every solution needs to show what happened in the last few years or how you will be protected in the future. Reporting is the most important thing for the CIO level, not the admin level. I have seen Symantec really lag in this area. I am creating my own tool to build a dashboard to share with the CIO level because they want to know what happened last week, last month, and last year. These reports will tell you about activities. Symantec changed the licensing when Broadcom acquired the company. The question of who will provide support became unclear. Support has now changed and they are making money. I have seen that most of the time when you ask implementation questions, they do not answer you. If you have a problem, they give you a low-level engineer at the first level. This delays resolution. Support has to be better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"TotalCloud's best feature is the integration of cloud accounts. It helps with the risk and security posture management of our cloud infrastructure."
"One of the most valuable features of Qualys TotalCloud is FlexScan, which is specifically for internet-facing VMs. We found this feature to be very useful. It was a key differentiator for us."
"I found the initial setup user-friendly."
"Its dashboards are brilliant. It provides in-depth insights."
"TotalCloud provides the easiest and the best approach for cloud infrastructure management."
"The best feature would be the ability to create policies. It is easy to control and update policies as required."
"TruRisk Insights is the most important innovation they've released this year."
"Qualys TotalCloud is an excellent platform, and the beauty of the platform is that we can get all the vulnerabilities, see all the reports in a single dashboard, view them segregated, and easily learn about critical, high, and medium findings with appropriately provided remediation steps."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Role-based security is a valuable feature."
"With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud."
"It is a good tool to make sure that your containers are safe and sound."
"Using this solution is an eye-opener; having that holistic view is the biggest eye-opener because you understand, from any of your connected cloud accounts, what your vulnerabilities are with it."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"Good file integrity monitoring features."
"The most valuable feature is the centralized console, which can handle different products that we have."
"Overall, this is a pretty good product."
"We use the product to prevent unauthorized access to data, systems, and servers. It provides essential features for data center security."
"The ability to finely control permissions and restrictions on servers or assets through a customizable rule set is a key strength."
"The granularity of applying the policies is valuable."
"The file integrity monitoring features are the most valuable features of this product."
"We have not reduced manpower, the number of servers has gone up, but the number of incidents has tricked down to single digits."
 

Cons

"I sometimes have difficulty detecting or uninstalling certain versions of applications, which I have to do manually."
"The main area needing improvement is integration. Although the team is strengthening TotalCloud, integration can be enhanced with SIEM, SOAR, ITSM, and other sources."
"Qualys TotalCloud has the potential to improve by integrating a hybrid platform for comprehensive management of both on-premises and cloud infrastructures."
"Some major banks and insurance companies require an on-premises solution for comprehensive vulnerability management, which TotalCloud does not offer."
"It is already perfect, but they can bring some newer dashboards and customization options for the dashboard. It would be great to be able to include on-prem assets on the dashboard."
"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"I would like the ability to disable certain default built-in policies as they can be misleading when creating dashboards. That is the top one."
"The downside is only in container security, but it has not been a long time since they introduced these models."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The UI could be more user-friendly."
"We've had some issues with connectors; the connectors have seemed to cause a little bit of trouble, perhaps with the APIs trying to scan the environment."
"The biggest challenge now, which is a good problem to have, with BMC Helix is content."
"I think its TOA interfaces are still not that comfortable. The UI could be more user-friendly, easier to use."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"I want the role-based security feature to be improved."
"Symantec is lagging on the reporting side."
"Agent management is a challenging task."
"Since the acquisition of Symantec, our customers have not been satisfied with this solution."
"A user or administrator making the policy in the DCS should have a very thorough knowledge of the operating system or policy making. You have to be very specific about the data structure."
"There is plenty of room for improvement with this product, and it could start with platform metrics."
"This solution clashes with Microsoft defender, which results in performance degradation on the machine."
"They need to develop a more flexible product that can be scaled such that it fits well into a small business or a bigger, enterprise-level solution."
"There is room for improvement in enhancing its graphical user interface for a more user-friendly experience."
 

Pricing and Cost Advice

"I am not sure about the pricing. From what I understand, it is a bit on the higher side, but I do not have the exact numbers."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
"As a middle management member, I do not have direct pricing knowledge, but based on the knowledge from our meetings, its pricing is competitive."
"The cost is high, but it meets our organizational needs."
"Qualys TotalCloud offers cost-effective licensing flexibility."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"The pricing is based on an annual subscription, upfront, and it's based on cloud assets. Whether your assets are in Azure and AWS combined, the tool tells you how many assets are being scanned and that's the number used for pricing."
"It is a subscription model with term licensing that is usually yearly. This includes, not only the product, but support and maintenance. It is based on cloud assets. Therefore, if you have 100 cloud assets, those cloud assets are measured based on evaluation or transactions. For example, if I'm evaluating that cloud asset for CIS compliance, PCI compliance, and AWS best practices, that asset gets evaluated three times, as those are three transactions. However, the license model is based on peak asset usage. So, over a year, if you deploy 100, 1000, 500, and then 2000 assets, you will be charged for the 2000 peak of assets managed by Helix Cloud Security."
"The product is a bit costly."
"It is notably more expensive when compared to other solutions."
"Compared to some other solutions, such as CrowdStrike, Symantec is more expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
13%
Outsourcing Company
8%
Comms Service Provider
7%
Construction Company
21%
Comms Service Provider
11%
Performing Arts
9%
Manufacturing Company
9%
Construction Company
15%
Manufacturing Company
7%
Government
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise29
No data available
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
Areas that need improvement in every solution include the remediation part. The remediation steps should be simple en...
What is your primary use case for Qualys TotalCloud?
Our use case involves the assets that we have under cloud, the assets exposed to the internet, and the internal appli...
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What needs improvement with Symantec Data Center Security?
Symantec is lagging on the reporting side. I have been working for 10 years and I have identified many gray areas. As...
What is your primary use case for Symantec Data Center Security?
As a partner support, we handle all Symantec products for various clients. Currently, we work with DLP, Symantec Endp...
What advice do you have for others considering Symantec Data Center Security?
I am still a Symantec partner. Price rating is five out of ten. Symantec Data Center Security is a perfect solution, ...
 

Also Known As

Qualys TotalCloud with FlexScan
TrueSight Cloud Security, SecOps Policy Service
No data available
 

Overview

 

Sample Customers

Information Not Available
NHS, Vodafone, Kansas City Life, SKY Italia, Cybera
Information Not Available
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