BMC TrueSight Operations Management and Splunk Observability Cloud compete in the IT infrastructure monitoring domain. Splunk seems to have the upper hand due to its real-time analytics and dashboard customization capabilities, making it suitable for dynamic environments.
Features: BMC TrueSight Operations Management offers robust event management, excellent infrastructure health views, and a single pane of glass monitoring which facilitates automated triage and root cause analysis. Splunk Observability Cloud excels with its real-time data processing, diverse integration capabilities, and user-friendly dashboard creation, emphasizing application performance monitoring and visualization tools.
Room for Improvement: BMC TrueSight Operations Management should enhance deployment ease and clarify pricing and support. Its complexity and resource requirements pose challenges, alongside better cloud monitoring. Splunk Observability Cloud faces issues with high costs, limited documentation, and complexities in log management and scaling, necessitating improvements in cost management and user-friendly alerts.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management's on-premises deployment complicates hybrid integration, though it benefits from robust support, albeit with mixed user feedback. Splunk’s deployment flexibility across environments simplifies integration, although its customer support also receives mixed reviews regarding assistance consistency.
Pricing and ROI: BMC TrueSight Operations Management is expensive with a complex licensing model, suitable for large enterprises due to its extensive capabilities, while being a challenge for smaller enterprises. Splunk Observability Cloud's high pricing reflects its functionalities and market position, often requiring negotiation for affordability. Both are considered costly but offer operational cost reduction and efficiency improvements, with potential measurable ROI.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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