BMC TrueSight Operations Management and Splunk Observability Cloud compete in the comprehensive monitoring solutions category. BMC TrueSight seems to have the upper hand for its robust event management capabilities, while Splunk's strong suit is its log analytics and dashboard customization.
Features: BMC TrueSight Operations Management is known for its strong event management capabilities, offering seamless integration across various platforms, and using Knowledge Modules for comprehensive management. It provides a robust infrastructure health view essential for deep-rooted operational management. Splunk Observability Cloud shines in log analytics, offering flexible and versatile dashboard customization. It efficiently handles large data volumes, making it a powerful tool for comprehensive observability.
Room for Improvement: BMC TrueSight Operations Management users highlight complex deployment requirements, significant resource consumption, and the need for better cloud monitoring capabilities. Enhancements in AI capability integration and reporting are also areas of expected improvement. In Splunk Observability Cloud, users report its expensive pricing and challenges in configuring logs and infrastructure management as obstacles. Users seek improvements in application performance support and endpoint protection.
Ease of Deployment and Customer Service: BMC TrueSight Operations Management primarily relies on on-premises deployment, leading to complex and resource-intensive initial setups. It receives commendation for its vendor support, though the quality and timeliness of responses vary. Splunk Observability Cloud offers flexible deployment options across on-premises, private, and public cloud environments. Users report mixed experiences with its technical support, suggesting scope for improvement in responsiveness and effectiveness.
Pricing and ROI: Both BMC TrueSight Operations Management and Splunk Observability Cloud are seen as premium solutions with high costs. TrueSight is criticized for its complex licensing and high maintenance costs, yet users find the investment justifiable due to reduced operational costs and improved management efficiency. Splunk's predictable pricing model allows organizations to handle large data volumes without unexpected expenses, offering significant ROI through streamlined operations and resource savings. Its flexible licensing options during cloud transitions are noteworthy.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.