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BMC TrueSight Orchestration vs CA Automic Service Orchestration [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight Orchestration
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
9
Ranking in other categories
Process Automation (32nd)
CA Automic Service Orchestr...
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
Cloud Services Automation Technologies Manager at Garanti Teknoloji
An orchestration tool to automate the end-to-end process with a need to improve its user experience
In BMC TrueSight Orchestration, login is just text-based, so it's really hard to find the problem. We cannot see the ongoing running jobs or interfere with them on an interface. So it's unavailable. There are some restrictions about the permissions, especially the level of the permissions, even though there is not very much there. It's a little bit hard to use clients' development tools, so the user experience may be improved. There is room for improvement for the local team.
it_user895203 - PeerSpot reviewer
Solution Consultant at a tech services company
Provides a reduction of headcount and run through time
From my point of view, we need clearer, more open RPSs. As an example, they need to go forward with risk RPSs. There needs to be features with more direction towards microservices, so we can have more modules which are usable. Over time, the whole Automic engine will be more complex as it is now. It will become harder to operate. Therefore, I don't like to see too many features in one engine, like more modules with options. What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the provisioning to be the most valuable."
"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."
"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."
"The product has a very good triggering mechanism."
"BMC TrueSight Orchestration has made things much easier for them."
"The initial setup is easy. The deployment was done in an hour."
"This solution is scalable."
"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."
"From our clients, "We have reduced headcounts since the beginning by around 30 to 40 percent." and "We are much faster using the service orchestration and saving by a factor of 10 or more."
"It provides a simple reduction of headcount and also a reduction of run through time."
"Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually."
"The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features."
"If I have a higher workload with smaller machines, it is easy to increase everything."
"Overall, the product itself is a 10 out of 10."
 

Cons

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."
"The architecture of this solution needs improvement, it is very complicated."
"The solution is not user-friendly."
"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."
"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."
"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."
"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."
"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."
"In the last two years or so, Automic has not invested as much in the product as we would have expected."
"Technical support was okay. The support needs to improve their knowledge."
"In the last two years or so, Automic has not invested as much in the product as we would have expected."
"What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution."
 

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."
"Licensing is per lot, or per agent — one agent is one license."
"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."
"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."
"From our clients, "We have reduced headcounts since the beginning by around 30 to 40 percent." and "We are much faster using the service orchestration and saving by a factor of 10 or more.""
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Healthcare Company
12%
Outsourcing Company
8%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise5
No data available
 

Also Known As

TrueSight Orchestration, Atrium Orchestrator
No data available
 

Overview

 

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK
Information Not Available
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