BMC TrueSight Orchestration vs CA Automic Service Orchestration [EOL] comparison

BMC and Broadcom are both solutions in the Process Automation category. Additionally, 87% of BMC users are willing to recommend the solution, compared to 100% of Broadcom users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

664 Views
491 Comparison Views

87% willing to recommend

CA Automic Service Orchestr...

Read 2 CA Automic Service Orchestration [EOL] reviews

100% willing to recommend

BMC TrueSight Orchestration

CA Automic Service Orchestr...

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between BMC TrueSight Orchestration and CA Automic Service Orchestration [EOL] based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation.

To learn more, read our detailed Process Automation Report (Updated: July 2025).

Buyer's Guide

Process Automation

July 2025

Download the complete report

Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Process Automation (20th)

CA Automic Service Orchestr...

Average Rating

10.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

Read full review

it_user895203

Solution Consultant at a tech services company

Provides a reduction of headcount and run through time

From my point of view, we need clearer, more open RPSs. As an example, they need to go forward with risk RPSs. There needs to be features with more direction towards microservices, so we can have more modules which are usable. Over time, the whole Automic engine will be more complex as it is now. It will become harder to operate. Therefore, I don't like to see too many features in one engine, like more modules with options. What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy. The deployment was done in an hour."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"I find the provisioning to be the most valuable."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"This solution is scalable."

More BMC TrueSight Orchestration pros

"The product is stable. This is the reason that we are using Automic, in some cases, because of its stability and features."

"It provides a simple reduction of headcount and also a reduction of run through time."

"If I have a higher workload with smaller machines, it is easy to increase everything."

"Jobs are planned automatically to eliminate the need to plan them manually. It also saves us effort because there is no need to create job objects manually."

Cons

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution is not user-friendly."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

More BMC TrueSight Orchestration cons

"What I am missing today is robotics. If Automic would like to stay as one of the biggest automation engines on the market, they have to find an option with a robotics solution."

"In the last two years or so, Automic has not invested as much in the product as we would have expected."

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"From our clients, "We have reduced headcounts since the beginning by around 30 to 40 percent." and "We are much faster using the service orchestration and saving by a factor of 10 or more.""

See which vendors are best for you

Use our free recommendation engine to learn which Process Automation solutions are best for your needs.

See recommendations

865,384 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

18%

Insurance Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

Ask a question

Earn 20 points

Comparisons

Control-M vs BMC TrueSight Orchestration

Compared 46% of the time

Camunda vs BMC TrueSight Orchestration

Compared 18% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 18% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 17% of the time

More BMC TrueSight Orchestration Competitors

No data available

Product Reports

Buyer's Guide

BMC TrueSight Orchestration

August 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Process Automation

July 2025

CA Automic Service Orchestration [EOL] report

Download CA Automic Service Orchestration [EOL] product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

No data available

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

Service orchestration enables organizations to extract the most value from their investments in people and technology. Because time spent waiting for a service request means wasted money and lost opportunity.

Service orchestration can intelligently automate the sometimes complex sequence of tasks required to deliver a service. Whether those tasks need to be executed on-premises or in the cloud, on virtual or physical systems, or even using leading-edge technologies like microservices or containers, service orchestration ensures that those tasks are executed accurately and efficiently. This maximizes productivity and enables businesses to move at digital speeds.

Broadcom

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

Information Not Available

Find out what your peers are saying about Camunda, BMC, Temporal Technologies and others in Process Automation. Updated: July 2025.

DOWNLOAD NOW

865,384 professionals have used our research since 2012.

See our list of best Process Automation vendors.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.