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BMC TrueSight vs CA Application Delivery Analysis [EOL] comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (27th), Event Monitoring (8th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (25th), AIOps (14th)
CA Application Delivery Ana...
Average Rating
6.6
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
reviewer1237194 - PeerSpot reviewer
Senior Solution Director, DevOps at a computer software company with 10,001+ employees
Good monitoring functionality, but technical support and integration with other products need to be improved
My biggest complaint about ADA is that you have to rely on dedicated appliances. For CA Spectrum, the integration of this product is something that needs to be improved. Even some of their point products to not integrate very well, and ADA is one of them. The user interface needs to be improved. Technical support needs to be improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a very good business event manager tool."
"I like the event management part."
"The tool is flexible enough to be customized based on customer requirements."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"The noise reduction for ticketing works much better than we have seen in a lot of other companies."
"The Event Management is outstanding; still is the most interesting part of the product."
"The BMC TrueSight platform wins probably 80 percent of the time if you look feature by feature."
"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."
"Once it is setup and seeing traffic, it is an impressive tool to show potential problems long before the general users are complaining."
"Technical support is excellent."
"The most valuable feature is the fault management monitoring."
"The pricing is relatively low compared to other solutions in this area, and I'd go so far as to say it's even significantly less than the competition."
 

Cons

"The L1 and L2 support team need improvement in terms of product knowledge, but most of the time, they're always available and always trying to help us out."
"In a large company of our size, we need multiple people in our company trained. So, I have to take the training classes. Then, I have to go and train the rest of my organization. I would prefer to say to the other people on my team, "Go to this link and..." Or, "Here's a list of training sessions that you can go to which are online and that are free." I think it would help the adoption of their product in the marketplace, personally."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."
"Specifically around application performance monitoring, BMC is definitely not the market leader."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"It is not the best product on the market, but it is better than the competition if you were comparing prices."
"The user interface needs improvement."
"My biggest complaint about ADA is that you have to rely on dedicated appliances."
"Hard to setup right, hard to get the conversations right."
"Upgrades can be quite complex."
 

Pricing and Cost Advice

"Other products are more expensive than BMC TrueSight."
"The tool is moderately expensive."
"The only possible additional cost that I can mention, that you might not be aware of, is that it uses Oracle partitioning, if you use Oracle. There are Oracle partitioning fees that go with that."
"Though I have no clue about the tool's actual price, I know that it is astronomical."
"The cost depends on the usage."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The solution is based on endpoints and knowledge models which can be costly."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"This is an expensive solution and there is a single price to pay for licensing, with no options."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Construction Company
9%
Outsourcing Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
No data available
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
Ask a question
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Also Known As

ProactiveNet, TrueSight Operations Management
CA ADA, Application Delivery Analysis, NetQoS SuperAgent
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
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