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BMC TrueSight vs ManageEngine Applications Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 8, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Application Performance Monitoring (APM) and Observability
28th
Ranking in Cloud Monitoring Software
25th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Event Monitoring (8th), IT Infrastructure Monitoring (31st), AIOps (11th)
ManageEngine Applications M...
Ranking in Application Performance Monitoring (APM) and Observability
43rd
Ranking in Cloud Monitoring Software
34th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of BMC TrueSight is 1.0%, up from 0.7% compared to the previous year. The mindshare of ManageEngine Applications Manager is 0.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
BMC TrueSight1.0%
ManageEngine Applications Manager0.8%
Other98.2%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SN
Senior System Engineer at Qatar Petroleum
Managing application health has become simpler but new monitoring features still need faster delivery
I use application discovery and dependency mapping. It helps with managing application health What I like about ManageEngine Applications Manager is the ease of use and ease of deployment. I cannot remember anything specific for future updates of the product. The new features take a lot of time…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BMC TrueSight Operations Management is easily scalable."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC, which has greatly helped them to streamline their processes."
"The solution has a very good business event manager tool."
"ITSM is a valuable feature, it complies with the requirements in Pakistan."
"What I like about ManageEngine Applications Manager is the ease of use and ease of deployment."
"Applications Manager helps businesses ensure their revenue-critical applications meet end user expectations."
"The most valuable features are: Takes care of all IT monitoring in one console: Server, apps and business services."
"ManageEngine Applications Manager maintains the historical data and it's easy for us to analyze the trends and patterns and fix them accordingly."
"The anomaly detection feature helps with maintaining the system's health. It is regarding our IT incident center."
"We do not have pricing constraints as an organization, because we do have reservations about ManageEngine being functionally scalable."
"If cost is your consideration and you have a well-rounded system administrator, this is a good product to explore."
 

Cons

"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"The knowledge modules could be more lightweight in size."
"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities."
"The solution is a little obsolete."
"They could probably rearrange the UI so that it would be easy for people who are new to the Application Manager to configure things."
"I would like the solution to improve the ability to track services."
"More modem support for SMS feature."
"The dashboards in the interface need a lot of work."
"My suggestion for improving this feature is to also monitor the end-user experience for application clients and servers."
"It can’t be configured to store APM Insight data for more than one month."
"Lacks an SIEM solution which can be found in other products."
"I assess the impact of real-user monitoring of this product on my application's performance as not good. I am not satisfied with monitoring."
 

Pricing and Cost Advice

"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"The cost depends on the usage."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."
"We did a five-year, multimillion dollar deal."
"It is a relatively inexpensive solution."
"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."
"The solution's licensing costs are yearly."
"It is a cost-effective solution."
"The cost of this solution is not too bad, although it could be cheaper considering what you're getting for the price."
"Its price is good."
"The annual licensing depends on the number of monitors you have connected. Once you get to two hundred monitors you can see the price reflect."
"The licensing costs for ManageEngine Applications Manager are around $1,200 per year. For additional monitors, you have to pay extra."
"Price-wise, it is a cheap tool...The solution's licensing model is subscription-based, in which yearly payments are to be made."
"ManageEngine Applications Manager has reasonable pricing. It's more affordable than other solutions in the market. My company has an instance-based license for ManageEngine Applications Manager. You can purchase a yearly subscription or a perpetual license. The standard license covers most features, but you can still have some paid add-ons."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
9%
Outsourcing Company
8%
Government
6%
Financial Services Firm
10%
Manufacturing Company
8%
Computer Software Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise4
Large Enterprise10
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your experience regarding pricing and costs for ManageEngine Applications Manager?
I am satisfied with the licensing cost for ManageEngine Applications Manager.
What needs improvement with ManageEngine Applications Manager?
The new features take a lot of time to be implemented, and that could be improved about ManageEngine Applications Manager. If I were requesting a new feature that is not existing, making it availab...
What is your primary use case for ManageEngine Applications Manager?
I use application discovery and dependency mapping. It helps with managing application health.
 

Also Known As

ProactiveNet, TrueSight Operations Management
Applications Manager
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Certis Europe, Financial Domain, SaaS Office Suite, On Demand TV, Parliament's IT Systems, Sastra Technologies, UniServity
Find out what your peers are saying about BMC TrueSight vs. ManageEngine Applications Manager and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.