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BMC TrueSight vs OPS/MVS Automation Intelligence comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 7, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
8th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (5th)
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
10th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (6th)
 

Mindshare comparison

As of January 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.2%, down from 11.9% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 3.8%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Market Share Distribution
ProductMarket Share (%)
BMC TrueSight7.2%
OPS/MVS Automation Intelligence3.8%
Other89.0%
Event Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Signature baselines, which have allowed us to fine tune many of our events and significantly reduce the number of events generated."
"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."
"The Event Management is outstanding; still is the most interesting part of the product."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The most valuable features of the solution are alert management, alert generation, and event management."
"We can verify uptimes as another source of keeping devices in compliance."
"Automated root cause analysis and predictive capabilities are powerful features that assist in resource utilization and capacity planning."
"BMC TrueSight Operations Management is easily scalable."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"​It is an easy product to use and it is stable."
"It reduces the number of repetitive motions required by a human to respond to the system."
"It's very secure, because it's a legacy application."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."
"​The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied.​"
 

Cons

"The solution could improve its price."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution is overly complex."
"There are some complexities with deployment that could be improved in BMC TrueSight."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Some of the command sequences are too long."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"The GUI interface could be improved, but that is coming. They are working on that."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI."
"Scalability is zero. It cannot be scaled because of its age."
 

Pricing and Cost Advice

"The cost depends on the usage."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
"The solution is based on endpoints and knowledge models which can be costly."
"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Pricing is very high."
"It is a relatively inexpensive solution."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
10%
Outsourcing Company
7%
Government
7%
Logistics Company
17%
Educational Organization
11%
Financial Services Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

What do you like most about BMC TrueSight Operations Management?
The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.
What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
Ask a question
Earn 20 points
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Tieto
Find out what your peers are saying about BMC TrueSight vs. OPS/MVS Automation Intelligence and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.