BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC Helix and Broadcom are both solutions in the Event Monitoring category. BMC Helix is ranked #8 with an average rating of 8.5, while Broadcom is ranked #10 with an average rating of 6.0. BMC Helix holds a 7.1% mindshare in EM, compared to Broadcom’s 4.0% mindshare. Additionally, 86% of BMC Helix users are willing to recommend the solution, compared to 93% of Broadcom users who would recommend it.

BMC TrueSight

Read 51 BMC TrueSight reviews

3,880 Views
737 Comparison Views

86% willing to recommend

OPS/MVS Automation Intellig...

Read 28 OPS/MVS Automation Intelligence reviews

905 Views
525 Comparison Views

93% willing to recommend

BMC TrueSight

OPS/MVS Automation Intellig...

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 7, 2025

BMC TrueSight and OPS/MVS Automation Intelligence compete in IT management and automation. BMC TrueSight has a slight edge due to its comprehensive features, while OPS/MVS Automation Intelligence excels in automation.

Features: BMC TrueSight is equipped with predictive analytics and automated incident resolution, seamlessly integrating with various IT environments. OPS/MVS Automation Intelligence is renowned for its real-time monitoring, self-healing automation, and effective z/OS systems management.

Room for Improvement: BMC TrueSight could better streamline deployment processes, enhance ease of use for beginners, and reduce setup complexities. OPS/MVS Automation Intelligence may expand its integration capabilities, bolster reporting options, and enhance its interface for user-friendly operation.

Ease of Deployment and Customer Service: BMC TrueSight presents complex deployment that requires substantial organizational resources, while offering extensive support across diverse environments. OPS/MVS Automation Intelligence offers simplified deployment for mainframe systems and dedicated customer service, providing flexibility for specific settings.

Pricing and ROI: BMC TrueSight generally incurs higher initial costs, promising substantial ROI through its extensive features. OPS/MVS Automation Intelligence offers more affordable initial costs, with strong automation features contributing to efficient ROI, especially in complex mainframe environments.

To learn more, read our detailed BMC TrueSight vs. OPS/MVS Automation Intelligence Report (Updated: February 2026).

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

February 2026

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Helped 881,733 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (26th), AIOps (8th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

10th

Average Rating

9.2

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Mainframe Management (5th)

Mindshare comparison

As of February 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.1%, down from 11.2% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Market Share Distribution
Product	Market Share (%)
BMC TrueSight	7.1%
OPS/MVS Automation Intelligence	4.0%
Other	88.9%

Event Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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Sakkamon Rapeepisarn

System Programmer at Krungsri

Automation has improved alerts and file handling but script-based setup still needs simplification

OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have one application, which is fairly large. In the past, we had Level 1 and 2 NOC support teams who were responsible for watching dashboards. When they saw an issue in the application, they would call Level 2 or 3 support and escalate the call, if necessary. Now, through the use of this product, we have been able to reduce the headcount by five people, as we are able to eliminate the eyes on the glass. We no longer have people watching the dashboard. We have events which are processed automatically through the system and get to the right people. We had six people in L1s, and now have one. So, we reduced five out of six headcount, which is pretty significant."

"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."

"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."

"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"

"The noise reduction for ticketing works much better than we have seen in a lot of other companies."

"The ability of this platform to monitor the very diverse assets that we maintain around the world is its most valuable feature... We support a vast array of manufacturers' equipment, like HP, IBM, Cisco, Dell, EMC, Hitachi... We can do it all with [this] one [solution]."

"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."

"It is very helpful to be able to apply rule-based routing to alerts."

More BMC TrueSight pros

"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."

"It reduces the number of repetitive motions required by a human to respond to the system."

"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."

"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."

"It's very secure, because it's a legacy application."

"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."

"It is an easy product to use and it is stable."

"It allows us to respond faster to issues. If there are issues that come out, we're able to capture a message and alert somebody about it."

More OPS/MVS Automation Intelligence pros

Cons

"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."

"More modules for less popular applications and better documentation."

"The product must provide more AI capabilities."

"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."

"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."

"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."

More BMC TrueSight cons

"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."

"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."

"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."

"The reason sometimes it is not stable, we do not have the expertise to write the script."

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"Scalability is zero. It cannot be scaled because of its age."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"We did a five-year, multimillion dollar deal."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"The solution is based on endpoints and knowledge models which can be costly."

"The cost depends on the usage."

More BMC TrueSight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

20%

Computer Software Company

Outsourcing Company

Government

Logistics Company

17%

Educational Organization

10%

Financial Services Firm

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	25

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

See all answers

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

See all answers

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

See all answers

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Compared 17% of the time

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Compared 10% of the time

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Product Reports

Buyer's Guide

BMC TrueSight

February 2026

Download BMC TrueSight product report

Buyer's Guide

OPS/MVS Automation Intelligence

January 2026

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

Buyer's Guide

BMC TrueSight vs. OPS/MVS Automation Intelligence

February 2026

Free Report: BMC TrueSight vs. OPS/MVS Automation Intelligence

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