BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC TrueSight vs. OPS/MVS Automation Intelligence

Download the complete report

Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), IT Infrastructure Monitoring (31st), Cloud Monitoring Software (25th), AIOps (11th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

10th

Average Rating

9.2

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Mainframe Management (5th)

Mindshare comparison

As of March 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.1%, down from 10.2% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 3.8%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Mindshare Distribution
Product	Mindshare (%)
BMC TrueSight	7.1%
OPS/MVS Automation Intelligence	3.8%
Other	89.1%

Event Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

Read full review

Sakkamon Rapeepisarn

System Programmer at Krungsri

Automation has improved alerts and file handling but script-based setup still needs simplification

OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool is flexible enough to be customized based on customer requirements."

"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."

"Allows reliable access to server hardware info, uptime statuses, current patching, and much more."

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"It is a scalable solution."

"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."

"The Event Management is outstanding; still is the most interesting part of the product."

"It is a very stable product."

More BMC TrueSight pros

"It is an easy product to use and it is stable."

"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."

"It's very secure, because it's a legacy application."

"The benefits are the ability to do monitoring on your mainframe systems exactly the way you want to do it."

"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."

"It works, and as far as the scheduling piece, it is wonderfully well-written and I use it all the time."

"It’s invaluable for expediting the shutdowns/IPLs of our z/OS LPARs and monitoring our z/OS LPARs for issues/problems."

"The ease of use and operations more than makes up for the licensing cost."

More OPS/MVS Automation Intelligence pros

Cons

"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."

"We have a unique use case because BMC typically sells this solution into enterprises that are deploying it within their IT, versus to a managed services provider like us where we're supporting thousands of customers. Multi-tenancy and the scalability have been challenges along the way, as we've grown... If anything could have gone better as we were ramping this up and adding a lot of volume to it, I would say it's the scalability. That would be one thing that could be improved."

"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"I think the ease of deployment needs to be looked at. It would be great if the deployment was faster and easier."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

"The solution could improve its price."

More BMC TrueSight cons

"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."

"The GUI interface could be improved, but that is coming."

"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."

"The only issue we have is when we try to integrate with common services."

"The mainframe TSO side still displays green screens."

"It was a complex setup in the mainframe environment."

"The GUI interface could be improved, but that is coming. They are working on that."

"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"We're end-of-lifeing it now. Overall, the licensing costs of BMC are a challenge for us in that they're hard costs, whereas open-source monitoring has soft costs, where it's harder to line-item."

"The solution is based on endpoints and knowledge models which can be costly."

"There is a big upfront cost when you buy the license, then there is annual maintenance. We look at, if I bought a license and paid for maintenance for five years, then average it out, what would be my monthly cost. We have had some of the competing tools come in around four dollars. This is coming in as a premium, which is why I don't have it deployed as I would like it. Therefore, we're in negotiations right now. If I can get it down to the four dollar range, I will triple my deployment in a year and a half."

"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"We pay license fees of between $150 and $200 per asset. There is an enterprise software license fee, and then you pay a percentage for your maintenance, and then Premier Support. For example, if you buy a two-year license for the product, then the maintenance fee is added to that for two years at X percent a year. Then there's a small fee on top of that for Premier Support..."

"Other products are more expensive than BMC TrueSight."

More BMC TrueSight pricing and cost advice

Information not available

See which vendors are best for you

Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.

See recommendations

884,873 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

Outsourcing Company

Government

Financial Services Firm

11%

Logistics Company

10%

Educational Organization

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	25

Questions from the Community

What do you like most about BMC TrueSight Operations Management?

The solution provides visibility to our infrastructure, how it is, the resources we are monitoring, and quick updates when it has any problems. We have integrated it with ServiceNow to open instances.

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

What needs improvement with OPS/MVS Automation Intelligence?

My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...

What is your primary use case for OPS/MVS Automation Intelligence?

We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.

What advice do you have for others considering OPS/MVS Automation Intelligence?

Dynatrace vs BMC TrueSight

Comparisons

Compared 6% of the time

Zabbix vs BMC TrueSight

Compared 4% of the time

Splunk AppDynamics vs BMC TrueSight

Compared 4% of the time

BMC Helix Operations Management with AIOps vs BMC TrueSight

Compared 4% of the time

ServiceNow IT Operations Management vs BMC TrueSight

Compared 3% of the time

More BMC TrueSight Competitors

BMC AMI Ops vs OPS/MVS Automation Intelligence

Compared 19% of the time

IBM OMEGAMON vs OPS/MVS Automation Intelligence

Compared 14% of the time

IBM Tivoli Business Service Manager vs OPS/MVS Automation Intelligence

Compared 10% of the time

CA Automation Point vs OPS/MVS Automation Intelligence

Compared 9% of the time

IBM Tivoli NetCool OMNIbus vs OPS/MVS Automation Intelligence

Compared 8% of the time

More OPS/MVS Automation Intelligence Competitors

Product Reports

BMC TrueSight

Download BMC TrueSight product report

OPS/MVS Automation Intelligence

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

BMC TrueSight vs. OPS/MVS Automation Intelligence