BMC TrueSight vs OPS/MVS Automation Intelligence comparison

BMC TrueSight vs. OPS/MVS Automation Intelligence

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight

Ranking in Event Monitoring

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (27th), IT Infrastructure Monitoring (30th), Cloud Monitoring Software (25th), AIOps (14th)

OPS/MVS Automation Intellig...

Ranking in Event Monitoring

9th

Average Rating

9.2

Reviews Sentiment

5.3

Number of Reviews

Ranking in other categories

Mainframe Management (4th)

Mindshare comparison

As of June 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 7.7%, down from 9.3% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.0%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Event Monitoring Mindshare Distribution
Product	Mindshare (%)
BMC TrueSight	7.7%
OPS/MVS Automation Intelligence	4.0%
Other	88.3%

Event Monitoring

Featured Reviews

NikhilKalwint

Technical Specialist at ServiceIO

Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation

I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…

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Sakkamon Rapeepisarn

System Programmer at Krungsri

Automation has improved alerts and file handling but script-based setup still needs simplification

OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most beneficial part of the product in terms of IT monitoring revolves around the areas involving automation, and it also serves as an end-to-end event management and incident management tool."

"The ability to pull hosts together to show what processes are running, so it can be used for change management."

"It's a really good tool and most of the issues we've got, they've either fixed or they're fixing to fix."

"The event management tool builds correlation logic and protection algorithms into a field of events that is valuable when a data center goes down."

"TrueSight Operations Manager is a combination of different components (applications) like Presentation Server, Impact Manager, and AppVisibility Manager and IT's Data Analytics, but it provides a seamless integration and a holistic view with Application and Infrastructure Health views."

"The tool is flexible enough to be customized based on customer requirements."

"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."

"Allows reliable access to server hardware info, uptime statuses, current patching, and much more."

More BMC TrueSight pros

"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."

"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."

"The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."

"OPS/MVS is much more intuitive to use, especially compared to Netview/SA/GDPS."

"For the mainframe it's a really good automation tool, it's been really solid for what we needed it for, and it's been flexible and scalable across the enterprise."

"In terms of performance, it is the gold standard in mainframe automation."

"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."

"OPS/MVS is doing things more efficiently than a person would do; they may make mistakes; finger checks here."

More OPS/MVS Automation Intelligence pros

Cons

"I would like to see a little more out-of-the-box event correlation and expanded AIOps type capabilities. Where you can train your artificial intelligence operations to be able to memorize an issue once you encounter one scenario, so if you encounter that same problem, you can get to the root cause very quickly."

"The knowledge modules could be more lightweight in size. At present, the installation packages can be quite large."

"The dashboards are not good. We have a limited dashboard, and if we want better dashboards, we need to use other solutions like Grafana because the TrueSight dashboards are not good."

"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."

"The dashboards could be better. The graphs are extremely limited."

"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."

"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."

"On Windows we went to application HA and, quite honestly, it was terrible."

More BMC TrueSight cons

"The reason sometimes it is not stable, we do not have the expertise to write the script."

"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."

"With stability, sometimes we do have problems with this product."

"The mainframe TSO side still displays green screens."

"I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see."

"The interfaces to USS, CA UIM could be better."

"It was a complex setup in the mainframe environment."

"The only issue we have is when we try to integrate with common services."

More OPS/MVS Automation Intelligence cons

Pricing and Cost Advice

"It is a large, complex product. So, there is a commitment of manpower to deploy it, as it is not a cheap product."

"Though I have no clue about the tool's actual price, I know that it is astronomical."

"We did a five-year, multimillion dollar deal."

"The cost depends on the usage."

"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."

"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."

"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."

"Pricing is all volume-driven. I think we were paying between $80 and $85 per license. That's per unit, for a perpetual license. You pay it one time and then, every year, you pay 20 percent of that for annual maintenance and support. But now that we've grown, we've purchased tens of thousands of licenses and the cost per license has gone down to something like less than $30..."

More BMC TrueSight pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

23%

Construction Company

Outsourcing Company

Computer Software Company

Construction Company

15%

Financial Services Firm

11%

Outsourcing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	25
Midsize Enterprise	6
Large Enterprise	24

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	25

Questions from the Community

What is your experience regarding pricing and costs for BMC TrueSight Operations Management?

BMC TrueSight licensing costs are on the more expensive side.

What needs improvement with BMC TrueSight Operations Management?

There are some complexities with deployment that could be improved in BMC TrueSight.

What is your primary use case for BMC TrueSight Operations Management?

I work with BMC TrueSight and have been using it for eight-plus years.

What needs improvement with OPS/MVS Automation Intelligence?

My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...

What is your primary use case for OPS/MVS Automation Intelligence?

We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.

What advice do you have for others considering OPS/MVS Automation Intelligence?

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Product Reports

BMC TrueSight

Download BMC TrueSight product report

OPS/MVS Automation Intelligence

Download OPS/MVS Automation Intelligence product report

Also Known As

ProactiveNet, TrueSight Operations Management

CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation

Overview

BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.

BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.

What are BMC TrueSight's key features?

Robust Event Management: Offers efficient handling of events.
Seamless Integration: Integrates easily with existing systems.
Comprehensive Monitoring: Supports hardware to cloud infrastructure.
Centralized Console: Simplifies management processes.
Automated Triage: Standardizes alerts for better efficiency.
Proactive Monitoring: Improves forecasting and issue prevention.
Capacity Optimization: Efficiently manages resources.
Customizability: Tailors to specific service needs.

What benefits and ROI should users seek in BMC TrueSight?

Enhanced Proactive Management: Reduces downtime through efficient monitoring.
Improved Troubleshooting: Provides visibility into systems for quick issue resolution.
Effective Integration: Blends well with other tools and platforms.
Resource Efficiency: Optimizes use of infrastructure and servers.
Global Support: Facilitates operations across sectors worldwide.

BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.

BMC Helix

OPS/MVS Automation Intelligence is designed for effective mainframe automation with flexibility and user convenience, offering tools for synchronized operations and comprehensive platform automation.

OPS/MVS Automation Intelligence provides robust automation features that streamline mainframe operations, enhancing task synchronization and minimizing manual interventions. Its adaptability across multiple platforms, integration capabilities, and support for ad hoc operations ensure an efficient automation environment. However, users identify potential improvements in setup, third-party compatibility, graphical interfaces, and documentation. While it serves diverse automation needs, enhancing web interfaces and API accessibility could further improve user experience.

What are the key features of OPS/MVS Automation Intelligence?

Automatic IPL and Shutdown: Ensures orderly system startups and shutdowns.
System State Manager: Offers synchronized task operations for consistent system states.
OPSLOG: Enables message filtering to streamline communications.
Global Variables: Facilitates script customization and variable management.
OPS/REXX Support: Supports ad hoc operations for versatility in automation tasks.

What benefits and ROI can organizations expect?

Labor Minimization: Reduces manual task handling through automation.
Comprehensive Integration: Seamless connection with legacy applications for smooth operations.
Resource Control: Efficient management of resources across LPARs.
Enhanced Workflow Management: Improved automation of time-critical functions.

OPS/MVS Automation Intelligence is widely deployed in industries requiring high-level automation for mainframe environments. Organizations benefit from its capabilities in message suppression, system activity monitoring, startup and shutdown management, and resource control. Its efficient automation helps in inventory control and ensures seamless function integrations within diverse operational settings.

Broadcom

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank

Tieto

BMC TrueSight vs. OPS/MVS Automation Intelligence