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BMC TrueSight vs OPS/MVS Automation Intelligence comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BMC TrueSight
Ranking in Event Monitoring
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
51
Ranking in other categories
Application Performance Monitoring (APM) and Observability (31st), IT Infrastructure Monitoring (24th), Cloud Monitoring Software (25th), AIOps (13th)
OPS/MVS Automation Intellig...
Ranking in Event Monitoring
11th
Average Rating
9.2
Reviews Sentiment
5.3
Number of Reviews
28
Ranking in other categories
Mainframe Management (4th)
 

Mindshare comparison

As of September 2026, in the Event Monitoring category, the mindshare of BMC TrueSight is 8.3%, up from 8.0% compared to the previous year. The mindshare of OPS/MVS Automation Intelligence is 4.2%, up from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
BMC TrueSight8.3%
OPS/MVS Automation Intelligence4.2%
Other87.5%
Event Monitoring
 

Featured Reviews

NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Has improved monitoring efficiency and supports fast issue resolution through responsive support and reliable automation
I work with BMC TrueSight and have been using it for eight-plus years BMC TrueSight brought a positive impact and benefits to our organization. The customization part is one of the advantages of the product, along with the monitoring capabilities. Automated root cause analysis and predictive…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP."
"The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
"I haven't seen a use case scenario with a customer that we couldn't actually solve the problem for, so it's really good."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"From the time we get the incident logged to the time we get the customer back up and running, it has improved that by 33 percent or greater."
"I like the deep-dive detail and end-user metrics data."
"The most valuable features of the solution are alert management, alert generation, and event management."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"It’s invaluable for expediting the shutdowns/IPLs of our z/OS LPARs and monitoring our z/OS LPARs for issues/problems."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"​The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied.​"
"Compared to the products on the market, it is hands down the best one."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"​It is an easy product to use and it is stable."
"I would say yes, definitely use it."
 

Cons

"The solution's support service could be better."
"The dashboard and performance graphs should include a way to automatically schedule and export reports."
"One of the things that the TrueSight environment is missing is some of the HA abilities."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"Deployment requires lots of resources (servers). It has too many consoles."
"On Windows we went to application HA and, quite honestly, it was terrible."
"It's a far more complex technology than I perceived at the beginning to deploy."
"I would like them to improve the deep-dive details, tracing, and data agents in this product."
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI."
"I think some of their built-in functions are short on functionality."
"With stability, sometimes we do have problems with this product."
"We're missing the boat. We don't have a graphical display and we need something beyond just pretty PC pictures for the other departments."
"There are, however, still some restrictions with sysplex vars as far as which kinds of rules you can use them in, which is also the case for OPSHFI vars."
 

Pricing and Cost Advice

"The solution is based on endpoints and knowledge models which can be costly."
"The solutions are not the cheapest but are robust and stable. License model is rather complex and BMC do often change the model."
"Use conservative figures. In terms of hardware, monitored servers and also effort. The product is not cheap. But as with other products, you get what you pay for."
"The price of BMC TrueSight Operations Management is very high. If there was more flexibility with the sizing of the licensing it would be helpful, especially during the pandemic. We have wanted to expend but the licensing cost is too high."
"Annual licensing amount depends on the customers requirements. Support is an additional fee and there are options for three and five year support."
"Other products are more expensive than BMC TrueSight."
"BMC TrueSight Operations Management is not on the cheaper side, but its pricing is on a case by case basis. Its licensing model is simple and based on the number of devices."
"Consider scalability very carefully: how much you want to monitor and what components are very important. Then, depending on these two things, filter out unwanted metrics or attributes. If you do a good job at filtering the data, then your licensing costs will be manageable."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Construction Company
11%
Outsourcing Company
10%
Comms Service Provider
8%
Outsourcing Company
21%
Construction Company
13%
Financial Services Firm
8%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise6
Large Enterprise24
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

What needs improvement with BMC TrueSight Operations Management?
There are some complexities with deployment that could be improved in BMC TrueSight.
What is your primary use case for BMC TrueSight Operations Management?
I work with BMC TrueSight and have been using it for eight-plus years.
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the coding syntax and doesn't provide an easy-to-use GUI. OPS_MVS should have an easy-t...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and close files in CICS as well.
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use i...
 

Also Known As

ProactiveNet, TrueSight Operations Management
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Ensono, Transamerica, Boston Scientific, Park Place Technologies, inContact, TD Ameritrade, PNC Bank
Tieto
Find out what your peers are saying about BMC TrueSight vs. OPS/MVS Automation Intelligence and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.