Bonita vs Pega Platform comparison

Bonitasoft and Pega are both solutions in the Business Process Management (BPM) category. Bonitasoft is ranked #20 with an average rating of 7.5, while Pega is ranked #6 with an average rating of 8.2. Bonitasoft holds a 3.0% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 96% of Bonitasoft users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Bonita

Read 27 Bonita reviews

3,091 Views
2,504 Comparison Views

96% willing to recommend

Pega Platform

Read 83 Pega Platform reviews

9,078 Views
3,994 Comparison Views

91% willing to recommend

Bonita

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and Bonita compete in the business process management category. Pega seems to have the upper hand due to its enterprise-level no-code capabilities and robust feature set.

Features: Pega Platform stands out with its case management, integration services, and cloud capabilities, promoting rapid development. Bonita shines with its form-building features and user-friendly modeling tools, offering a low-code environment for varied needs.

Room for Improvement: Pega can improve its cloud footprint, integration capabilities, and AI functionalities. Bonita could enhance usability for integration and mobile application capabilities, and expand documentation for user guidance.

Ease of Deployment and Customer Service: Pega provides versatile deployment options but faces challenges in technical support responsiveness. Bonita offers solid support primarily on-premises, though users seek more intuitive deployment options and better documentation.

Pricing and ROI: Pega's pricing, although considered expensive, offers potential high ROI due to its features. Bonita's community edition is free, and its enterprise offering is reasonably priced, providing ROI through process efficiency.

To learn more, read our detailed Bonita vs. Pega Platform Report (Updated: September 2025).

Buyer's Guide

Bonita vs. Pega Platform

September 2025

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Helped 868,787 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Bonita

Ranking in Business Process Management (BPM)

20th

Ranking in Process Automation

15th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (11th)

Pega Platform

Ranking in Business Process Management (BPM)

6th

Ranking in Process Automation

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Rapid Application Development Software (9th), Low-Code Development Platforms (6th)

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of Bonita is 3.0%, down from 3.3% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Pega Platform	5.2%
Bonita	3.0%
Other	91.8%

Business Process Management (BPM)

Featured Reviews

Mohamed Guermazi

Technical Director / Project Manager at I-way

The user interface is easy to use, and the product performs well, but the dashboard and the monitoring features are limited

We use the product to design workflows. We model and install them on the server. We use the Community edition The modeling features are easy. The performance of the tool is good. The user interface is easy to use. I have used the product for complex processes and sub-processes successfully. The…

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.

Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."

"The solution is easy to use."

"The user interface is easy to use."

"The user interface is better than all of the open-source BPMs that I have tried."

"Bonita is user-friendly."

"The most valuable features of Bonita are the connectors, detailed documentation, and web applications. The documentation was useful because it is how I learned how to use it."

"Bonita is simple and lightweight and is flexible to integrate with third-party systems. The UI is now flexible, whereas it was previously rigid. Any technology can be used as a frontend, including ReactJS, Angular, and others."

"Development of forms and flows."

More Bonita pros

"There are a lot of frameworks in the product. I use Pega PRPC the most."

"The most valuable features of Pega BPM are low code, no code, functionality, and easy development."

"The stability has been good. We haven't had any issues."

"It's a good tool for workflow automation."

"We find the product to be scalable."

"There is a feature to accelerate the development so that business analysts can directly create their user stories and assign the task to the developers."

"The most valuable feature of Pega BPM is its architecture."

"The most important features of Pega BPM are case management and claims management, and soon they'll also be offering claims processing. I also love Pega BPM in terms of performance. It's also one of the very few user-friendly solutions in the market. It may take some time to learn Pega BPM, but once you get a proper handle on it, tracking and managing processes become very easy anytime, anywhere. Pega BPM also has very good documentation you can use to learn the solution. Pega has a community portal that has complete information and explanations, and if you're facing a challenge, you can post your challenge on the community portal and get a resolution at the same time."

More Pega Platform pros

Cons

"There is a considerable learning curve."

"We are struggling a bit with integrations."

"Installation could be made easier."

"It would be nice to have a wizard to help walk through the development process and create a backbone."

"The interface is advanced and quite good, but it could improve."

"There could be an improvement in IoT connectivity."

"The main issue with Bonita is that the workspace crashes sometimes."

"Bonita can improve by offering more flexibility. The developer does not receive the code of the application to modify it. Most of the other solutions I have used allow the developers to change or improve the code that is generated."

More Bonita cons

"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."

"The solution could be more scalable."

"Customers expect more out-of-box solutions to be readily available"

"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."

"There is a lack of support and community presence in the country, leading to challenges in finding developers."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

"User interface needs improvement."

"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."

More Pega Platform cons

Pricing and Cost Advice

"I believe this is a very good financial choice."

"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."

"have installed the image of Bonita BPM on Amazon AWS and there is just one option to use and pay for."

"You pay an annual fee and can have an unlimited number of processes and users."

"We are using the Community Version, which can be used free of charge."

"The price is fair for what we are using the solution for."

"I am using the free version of Bonita."

"The product's pricing is acceptable. Pricing is yearly."

More Bonita pricing and cost advice

"We do not have to purchase any licenses for the product."

"The price of PegaRULES is more expensive than other solutions on the market."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

"Licensing is expensive. You need to wisely select between per user and per case."

"I rate Pega BPM a seven out of ten."

"PegaRULES is a good product, but its pricing is a bit on the premium side, especially for professionals."

"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

26%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	4
Large Enterprise	11

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	15
Large Enterprise	68

Questions from the Community

How does Bonita compare with Camunda Platform?

One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...

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What do you like most about Bonita?

The user interface is easy to use.

See all answers

What is your experience regarding pricing and costs for Bonita?

The Enterprise edition is very expensive.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

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Compared 46% of the time

Bizagi vs Bonita

Compared 15% of the time

Flowable vs Bonita

Compared 8% of the time

IBM BPM vs Bonita

Compared 5% of the time

ProcessMaker vs Bonita

Compared 3% of the time

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Compared 15% of the time

Camunda vs Pega Platform

Compared 12% of the time

Appian vs Pega Platform

Compared 8% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

GitHub CoPilot vs Pega Platform

Compared 4% of the time

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Product Reports

Buyer's Guide

Bonita

October 2025

Download Bonita product report

Buyer's Guide

Pega Platform

September 2025

Download Pega Platform product report

Also Known As

Bonita BPM

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Overview

Bonitasoft helps innovative companies worldwide deliver better digital user experiences for customers and employees. The extensible and open Bonita application platform unleashes the full potential of multidisciplinary development teams to create Living Apps: applications that allow continuous and incremental improvement, connecting tailored user interfaces with reliable back-office operations.

Bonitasoft

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Pega

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Bonita vs. Pega Platform

September 2025

Free Report: Bonita vs. Pega Platform

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