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Pros & Cons summary

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Prominent pros & cons

PROS

Development of forms and flows is streamlined with Bonita.
Process automation with Bonita BPM is highly efficient and easy to manage.
Bonita offers robustness competitive with other market options.
Bonita features flexible, drag-and-drop UIs that enhance quick workflow development.
Bonita supports low-code platforms allowing creation without extensive coding.

CONS

Considerable learning curve.
Struggles with integrations.
Missing important features compared to other products.
Limited functionality in the community edition.
Insufficient documentation leading to problems.
 

Bonita Pros review quotes

it_user105078 - PeerSpot reviewer
Consultant at a consultancy with 501-1,000 employees
Apr 17, 2014
Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also
it_user128742 - PeerSpot reviewer
Partner with 51-200 employees
May 4, 2015
Our lead generation system involves both automated and human tasks. By centralizing the workflow to our internal Bonita BPM system, we have improved the conversion rate (leads to customers) and lowered the number of leads dropped.
it_user242874 - PeerSpot reviewer
Enterprise Architect - CEA at a tech services company with 10,001+ employees
May 21, 2015
It is more than helpful, it is worth the effort of learning to better our company.
Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user255321 - PeerSpot reviewer
Sr. Lead Engineer, Sr. BPM Consultant at a tech services company with 51-200 employees
Jun 15, 2015
The Connector implementation is a great addition to an out-of-box solution providing robust features for the developer to build hassle-free integrations.
it_user285456 - PeerSpot reviewer
Technical Consultant at a tech vendor with 10,001+ employees
Aug 4, 2015
With Bonita BPM, you can run the process (as it will in the final stage) immediately after the design stage, giving you 100% control over the quality of your processes and flows.
BP
Sr. Software Engineer with 1,001-5,000 employees
Feb 16, 2016
Of the three BPM vendors I evaluated, Bonita was the best in creating forms, ease of customization of forms, and versatility of supported platforms, and it is the only BPM platform that I've seen so far that allows for versioning of artifacts.
it_user705708 - PeerSpot reviewer
Senior Technical Team Lead at Wipro
Jul 19, 2017
Development of forms and flows.
CR
Dueño at a tech services company
Sep 13, 2017
Process automation with Bonita BPM is really easy.
JB
Desarrollador Senior Bonita BPM with 51-200 employees
Dec 10, 2018
It is a great product that is powerful in developing applications.
RR
Director of Financial Systems & Data Warehouse Department at a energy/utilities company with 10,001+ employees
May 22, 2019
Compared to other products on the market, Bonita presents a pretty acceptable level of robustness.
 

Bonita Cons review quotes

it_user105078 - PeerSpot reviewer
Consultant at a consultancy with 501-1,000 employees
Apr 17, 2014
The support is mandatory to access all features (Subscription), maybe they can have a different business model.
it_user128742 - PeerSpot reviewer
Partner with 51-200 employees
May 4, 2015
That said, creating custom connectors for 3rd party applications and APIs is still a challenging task.
it_user242874 - PeerSpot reviewer
Enterprise Architect - CEA at a tech services company with 10,001+ employees
May 21, 2015
The menus likely would be more intuitive if read in French. Things seem to be under strange headings at times.
Learn what your peers think about Bonita. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user255321 - PeerSpot reviewer
Sr. Lead Engineer, Sr. BPM Consultant at a tech services company with 51-200 employees
Jun 15, 2015
At times Bonita BPM Studio crashes, intermittently.
it_user285456 - PeerSpot reviewer
Technical Consultant at a tech vendor with 10,001+ employees
Aug 4, 2015
BPMN 2.0 notations are not all supported, would love to see them all coming in (e.g. complex gateway).
BP
Sr. Software Engineer with 1,001-5,000 employees
Feb 16, 2016
The documentation and examples definitely could be enhanced.
it_user705708 - PeerSpot reviewer
Senior Technical Team Lead at Wipro
Jul 19, 2017
Scalability of the Bonita BPM Community version is low.
CR
Dueño at a tech services company
Sep 13, 2017
Automation in vacation of a human resources replacement would be a good improvement in the product.
JB
Desarrollador Senior Bonita BPM with 51-200 employees
Dec 10, 2018
There is a considerable learning curve.
RR
Director of Financial Systems & Data Warehouse Department at a energy/utilities company with 10,001+ employees
May 22, 2019
It would be nice to have a wizard to help walk through the development process and create a backbone.