

Bonita and SS&C Blue Prism are business process management and automation tools. SS&C Blue Prism is perceived as having the upper hand due to its advanced features.
Features: Bonita offers flexibility, ease of integration, and robust workflow automation tools. SS&C Blue Prism focuses on scalability, complex operations, and advanced reporting and analytics capabilities.
Room for Improvement: Bonita could enhance its advanced analytics, improve scalability, and offer more complex operation support. SS&C Blue Prism could work on simplifying its deployment, offering broader community support, and enhancing cost-effectiveness for smaller projects.
Ease of Deployment and Customer Service: Bonita provides straightforward deployment with excellent support. SS&C Blue Prism requires detailed planning for deployment but compensates with structured customer service suited for enterprise-level needs.
Pricing and ROI: Bonita is more affordable, with lower setup costs and faster ROI for small to medium projects. SS&C Blue Prism demands a higher initial investment but delivers significant ROI for large-scale automation.
| Product | Market Share (%) |
|---|---|
| Bonita | 3.1% |
| SS&C Blue Prism | 1.0% |
| Other | 95.9% |


| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 4 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 5 |
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.