Appian and Bonita compete in the business process management category, with Appian holding the upper hand due to its low-code rapid development and robust feature set, despite higher costs.
Features: Appian offers agile low-code rapid development, seamless BPMN 2.0 integration for business and IT, and comprehensive mobile readiness. Bonita provides flexibility with its open-source model, extensive Java integration, and user-friendly process modeling interface, suitable for customized solutions.
Room for Improvement: Appian could enhance user interface customization, offline capabilities, and DevOps integration. Bonita would benefit from better mobile integration, improved form builders, and more comprehensive support and documentation.
Ease of Deployment and Customer Service: Appian offers flexible deployment options but faces higher costs with on-premises setups; its customer service is responsive though tech support turnaround can improve. Bonita is praised for ease of deployment on public and private clouds with generally responsive customer service, although its technical support agility is less than larger enterprise solutions.
Pricing and ROI: Appian's premium pricing is balanced by its potential for high ROI in digital transformation projects and flexible licensing models, yet remains less affordable for smaller businesses. Bonita offers a cost-effective community edition, appealing to SMBs and those seeking low upfront costs, providing solid ROI though less favorable for larger-scale implementations.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
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