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Bonita vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita
Ranking in Business Process Management (BPM)
29th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (17th), Process Automation (28th)
Hyland OnBase
Ranking in Business Process Management (BPM)
15th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
17
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (16th)
 

Mindshare comparison

As of August 2026, in the Business Process Management (BPM) category, the mindshare of Bonita is 1.7%, down from 3.3% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.1%
Bonita1.7%
Other97.2%
Business Process Management (BPM)
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Architect at Evoke
A simple and lightweight college course automation system with third-party integrations
The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Process automation with Bonita BPM is really easy."
"Studio provides an opportunity to get early feedback from real users and quickly change the process and forms."
"The solution is stable. Even the older versions are stable."
"Bonita is user-friendly, and the features are useful."
"I find process management and user interface designing the most valuable features."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"It is more than helpful, it is worth the effort of learning to better our company."
"Compared to other products on the market, Bonita presents a pretty acceptable level of robustness."
"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."
"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."
"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."
"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"Hyland OnBase is a powerful enterprise management platform that is scalable, flexible, and secure in storing, retrieving, and making workflow automations."
"The product's initial setup phase is not difficult."
 

Cons

"BPMN 2.0 notations are not all supported, would love to see them all coming in (e.g. complex gateway)."
"At times Bonita BPM Studio crashes, intermittently."
"The community edition has limited module functionality. If they could release some of the functionality that's available in the enterprise edition that would be helpful to those learning to use the solution."
"There is a considerable learning curve."
"Automation in vacation of a human resources replacement would be a good improvement in the product."
"The community edition has limited module functionality."
"I have run into a lot of problems because there is not enough documentation."
"There could be an improvement in IoT connectivity."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"The solution’s initial setup is a little difficult."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"Hyland OnBase could be improved in terms of service support response time."
 

Pricing and Cost Advice

"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
"We are using the Community Version, which can be used free of charge."
"The product's pricing is acceptable. Pricing is yearly."
"The price of the solution is reasonable."
"I believe this is a very good financial choice."
"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."
"You pay an annual fee and can have an unlimited number of processes and users."
"I am using the free version of Bonita."
"The solution costs around $6,000 per month."
"The tool's price is high."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Government
7%
Comms Service Provider
7%
Financial Services Firm
10%
Government
10%
Healthcare Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
What is your experience regarding pricing and costs for Hyland OnBase?
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...
What needs improvement with Hyland OnBase?
More training videos, if they are more findable, would improve documentation and training documentations from Hyland's side, because there is a lack of documentation and training materials from Hyl...
What is your primary use case for Hyland OnBase?
As a business analyst, while working on a recent project, I used Hyland OnBase as an enterprise-like document management tool. It was used for storing, organizing, and retrieving invoices regarding...
 

Comparisons

 

Also Known As

Bonita BPM
OnBase
 

Overview

 

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Bonita vs. Hyland OnBase and other solutions. Updated: August 2026.
908,800 professionals have used our research since 2012.