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Bonita vs Hyland OnBase comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bonita
Ranking in Business Process Management (BPM)
30th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
27
Ranking in other categories
Business Process Design (18th), Process Automation (29th)
Hyland OnBase
Ranking in Business Process Management (BPM)
14th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
16
Ranking in other categories
Enterprise Content Management (5th), Low-Code Development Platforms (14th)
 

Mindshare comparison

As of June 2026, in the Business Process Management (BPM) category, the mindshare of Bonita is 1.8%, down from 3.6% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
Hyland OnBase1.1%
Bonita1.8%
Other97.1%
Business Process Management (BPM)
 

Featured Reviews

Paparao Nadipineni - PeerSpot reviewer
Architect at Evoke
A simple and lightweight college course automation system with third-party integrations
The initial setup is straightforward and can be completed with the environment within an hour. First, take the latest from the git repository and check the git code to the monitor studio and a bar file, a deployable Bonita archive file. Then, take that process to the Bonita server, running at runtime on another server. Finally, deploy and enable it by selecting the proper organization.
Abdul_Jabbar - PeerSpot reviewer
Senior Software Engineer at Infosys
Automated workflows have transformed document handling and support daily approvals and billing
The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With Bonita BPM, you can run the process (as it will in the final stage) immediately after the design stage, giving you 100% control over the quality of your processes and flows."
"Customer Service: Very good, also the commercial team !Technical Support: Perfect ! and the community is a great help also"
"We use the on-premises deployment model and the Bonita Community Edition of the solution."
"Bonita BPM is simple and fast; it is very easy to install and use."
"Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff."
"It is a great product that is powerful in developing applications."
"Of the three BPM vendors I evaluated, Bonita was the best in creating forms, ease of customization of forms, and versatility of supported platforms, and it is the only BPM platform that I've seen so far that allows for versioning of artifacts."
"Studio provides an opportunity to get early feedback from real users and quickly change the process and forms."
"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."
"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."
"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."
"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."
"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."
"I like the cloud and its integrability."
 

Cons

"Automation in vacation of a human resources replacement would be a good improvement in the product."
"The support is mandatory to access all features (Subscription), maybe they can have a different business model."
"Bonita can improve by offering more flexibility."
"I should be able to park the tasks that are within a process in a kind of container, and dynamically, a super admin should be able to connect these processes. This kind of feature might be helpful."
"So Bonita is easy to use but it seems to be missing some powerful features that competing products have."
"The price is good, but I do not like the process instance annual quantity pricing base used today."
"I have run into a lot of problems because there is not enough documentation."
"Installation could be made easier. I would like to see more automated processes."
"The solution’s initial setup is a little difficult."
"I believe Hyland OnBase could improve by making its user interface more user-friendly."
"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."
"The migration is a bit difficult in the tool."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."
 

Pricing and Cost Advice

"The Enterprise edition is very expensive."
"You pay an annual fee and can have an unlimited number of processes and users."
"Licensing cost for the Enterprise edition comes out to be around 40,000 a year. There is also a Community edition, which is free. Some customers can go for the Community edition, but some of them require the Enterprise edition. Big companies go for the Enterprise edition, which comes with a lot of additional features such as a mobile app."
"I am using the free version of Bonita."
"The product is not cheaper, not costlier; it is reasonable. Bonita’s license is very flexible, with options to meet the needs of different customers and clients. Previously, it was less flexible, but now, many different licensing options are available."
"The price of the solution is reasonable."
"Price to service ratio with Bonita BPM is good."
"The product's pricing is acceptable. Pricing is yearly."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"OnBase is reasonably priced."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"The solution costs around $6,000 per month."
"The tool's price is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Construction Company
7%
Government
7%
Financial Services Firm
11%
Government
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise11
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise13
 

Questions from the Community

How does Bonita compare with Camunda Platform?
One of the things we like best about Bonita is that you can create without coding - it is a low-code platform. With Bonita, you can build the entire mechanism using the GUI, it’s that simple. You c...
What is your experience regarding pricing and costs for Hyland OnBase?
The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...
What needs improvement with Hyland OnBase?
I believe Hyland OnBase could improve by making its user interface more user-friendly.I am referring to the learning curve, and I can tell you that the experience with the platform's learning curve...
What is your primary use case for Hyland OnBase?
Hyland OnBase serves as the primary document management solution for all of my company's documents.A concrete example of how I use Hyland OnBase for document management within my organization is th...
 

Comparisons

 

Also Known As

Bonita BPM
OnBase
 

Overview

 

Sample Customers

With more than 1000 customers in 75 countries, and its ecosystem of more than 120,000 members, Bonitasoft is the largest provider of open-source Business Process Management, Low-code and Digital Transformation software worldwide.
Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Find out what your peers are saying about Bonita vs. Hyland OnBase and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.