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Box vs Oracle Content Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Box
Ranking in Enterprise Content Management
10th
Ranking in Document Management Software
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
43
Ranking in other categories
Cloud Storage (10th), Digital Asset Management (4th), Content Collaboration Platforms (8th)
Oracle Content Management
Ranking in Enterprise Content Management
14th
Ranking in Document Management Software
9th
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Enterprise Content Management category, the mindshare of Box is 3.6%, down from 4.2% compared to the previous year. The mindshare of Oracle Content Management is 2.3%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
Box3.6%
Oracle Content Management2.3%
Other94.1%
Enterprise Content Management
 

Featured Reviews

Chirag Morajkar - PeerSpot reviewer
Lead Ai Tech And Tech Automation Engineer at a individual & family service with 11-50 employees
Structured cloud storage has streamlined document collaboration and automated workflows
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and using it as a cloud platform, I have not encountered any significant negative aspects. A few times, I might have faced performance issues, but I am uncertain whether that was due to the automation platform or Box itself. Overall, the only thing I could mention is that it can take a little time to understand how the integration works with Box; setup and figuring out what can and cannot be done might take some time, but other than that, I do not think anything else bothered me. One thing I would want Box to introduce to improve the platform and make it stand out even more would be incorporating AI. For example, the only way to identify documents shared in Box currently is by their names, and if those names are not precise, I can get confused. If Box had an AI feature to summarize and identify documents based on their contents, it would significantly enhance usability. AI is essential for making work easier, so that would be an excellent addition to the platform.
SK
Principal Data Scientist at Tata Consultancy
Built-in integrations increase efficiency but cluster support requires improvement
On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments. Multiple instances need to be set up and configured. In the cloud environment, improvements are ongoing. The fallback and benefit assessment of the product suggest a need for a rating of seven or eight.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Most amazingly its integration with Office 365 (online) is one of the best features it has other than integrating with other apps like Salesforce, etc."
"Customer Service: Great! Technical Support: Technical support people really know their stuff, Great service."
"The best features of Box for me include the structured file organizing, which is the most important part I found, and apart from that, secure sharing and integration with automation platforms, along with its smooth integration and usage in automations, is a very big plus for me."
"Some units have migrated their content and processes from on premises storage to Box, saving money and time, and putting the power of collaboration into the hands of the users instead of requiring admin intervention."
"You can upload your bin, upload your files quickly, and download your files quickly, and you can use it on your own, on an iPad, or on your mobile phones whenever you wish to."
"The application is very light in terms of uploading and downloading files."
"We've never had a penetration. We've never had a security issue that their support didn't solve. We love their audit trail. We can know exactly when a collaborator opens. We love how you can define a collaborator."
"Customer service is top notch with having a dedicated customer success manager assigned to the account."
"The reliability of the system is significant, creating a lot of trust among our customers."
"The product's initial setup phase was easy."
"There are competitors out there, but there's a lot that Oracle Cloud offers outside of giving you just a basic database or basic infrastructure-as-a-service that add a lot of value to it."
"It's a comprehensive solution for managing documents within our organization's management framework."
 

Cons

"There are still some management features I would like to see improved, giving more control to IT."
"Technical support has some room for improvement, but nothing insurmountable."
"The room for improvement is in the area of integrations. They need to establish more integrations, especially with Office 365 and Outlook."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"The Search functionality needs to be more robust and behave like Google Search."
"Sometimes, their website doesn't work properly."
"I find their API to be quite complex and it could be more straightforward."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"I would like to see faster turnaround for provisioning new services."
"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."
"Oracle Content Management poses complexities in initial implementation and configuration."
"The only issue my company has with the tool is the licensing part, which is expensive."
 

Pricing and Cost Advice

"Better sign a full year's contract to get a discount."
"Box needs to improve with their pricing in terms of licensing costs."
"I believe Box is cheaper than SharePoint."
"There's a free version that allows you to use it with almost full-feature access. Even in the free version, it gives you all you need."
"Our pricing and licensing is excellent. I'd tell all Higher Ed customers to talk with Internet2 for excellent pricing and support."
"The more you dig, the deeper the level of tools, and the more expensive it becomes."
"I have to pay for Box. It could be a little cheaper. On a scale from one to ten, I would give the pricing a five."
"A business account has a minimum of three users. If you are more than three people in-house, go for the Enterprise version. All the external users are free of charge."
"The tool's licensing part is expensive."
report
Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
9%
Manufacturing Company
8%
Comms Service Provider
6%
Manufacturing Company
16%
Financial Services Firm
10%
Construction Company
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise10
Large Enterprise30
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Box?
I found the pricing reasonable because when I was working for an IBM partner, Box was free for us. We did not go to payment and other matters like this.
What needs improvement with Box?
The biggest friction point I have encountered with Box is mainly the pricing part; I think five dollars for this platform is not necessarily justified. While I have used it for integrating and usin...
What is your primary use case for Box?
My main use case for Box is storing cloud content on its cloud and managing it as a collaborating platform so that I can store secure files and share through Box. I use it for document management a...
What needs improvement with Oracle Content Management?
On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments. Multiple instances need to be set up and configured. In the cloud environ...
What is your primary use case for Oracle Content Management?
I use Oracle Content Management for multiple projects, applications, and vendors.
What advice do you have for others considering Oracle Content Management?
I recommend Oracle Content Management due to its stability, support, and scalability. However, some improvements are needed, especially in AI integration. Overall, I would rate it seven.
 

Also Known As

No data available
Oracle Document and Process Cloud, Oracle Content and Experience Cloud
 

Overview

 

Sample Customers

GE, Toyota, P&G, Caterpillar, Flex, Schneider Electric, Sally Beauty, Eurostar, AstraZeneca, AirBnB, Whirlpool, Wake Forest School of Medicine, Nationwide, Aeropostale etc
TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA
Find out what your peers are saying about Box vs. Oracle Content Management and other solutions. Updated: August 2026.
908,834 professionals have used our research since 2012.