Broadcom DX Application Performance Management vs DX SaaS comparison

Broadcom DX Application Performance Management and DX SaaS are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom DX Application Performance Management is ranked #26 with an average rating of 6.5, while DX SaaS is ranked #61. Broadcom DX Application Performance Management holds a 1.3% mindshare in APM, compared to DX SaaS’s 0.7% mindshare. Additionally, 90% of Broadcom DX Application Performance Management users are willing to recommend the solution, compared to 100% of DX SaaS users who would recommend it.

Broadcom DX Application Per...

Read 162 Broadcom DX Application Performance Management reviews

8,736 Views
7,775 Comparison Views

90% willing to recommend

DX SaaS

Read 3 DX SaaS reviews

2,036 Views
1,547 Comparison Views

100% willing to recommend

Broadcom DX Application Per...

DX SaaS

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Executive SummaryUpdated on Jul 24, 2024

Broadcom DX Application Performance Management and DX SaaS are two competing products in the application performance management category. DX SaaS seems to have the upper hand in terms of overall user satisfaction and modern features.

What features are offered by Broadcom DX Application Performance Management in comparison to DX SaaS?

Broadcom DX Application Performance Management offers detailed analytics, robust monitoring capabilities, and strong customer support. DX SaaS provides scalability, comprehensive cloud integration, and modern features with seamless integration.

What areas of improvement can be found in Broadcom DX Application Performance Management in comparison to DX SaaS?

Broadcom DX Application Performance Management lacks intuitive navigation, has complex processes, and needs better documentation. DX SaaS requires better documentation, faster feature updates, and more responsive customer support.

How is the ease of deployment and customer service of Broadcom DX Application Performance Management in comparison to DX SaaS?

Broadcom DX Application Performance Management has a challenging deployment process but offers strong customer support. DX SaaS provides a smoother deployment experience with sufficient user guidance and adequate support.

What setup costs and ROI can be seen with Broadcom DX Application Performance Management in comparison to DX SaaS?

Broadcom DX Application Performance Management has a higher upfront setup cost. DX SaaS offers more competitive and flexible pricing models, delivering better ROI and making users feel it is worth the initial investment.

To learn more, read our detailed Broadcom DX Application Performance Management vs. DX SaaS Report (Updated: June 2026).

Buyer's Guide

Broadcom DX Application Performance Management vs. DX SaaS

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Broadcom DX Application Per...

Ranking in Application Performance Monitoring (APM) and Observability

26th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

162

Ranking in other categories

Container Monitoring (7th)

DX SaaS

Ranking in Application Performance Monitoring (APM) and Observability

61st

Average Rating

6.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (18th)

Mindshare comparison

As of June 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 1.3%, up from 0.6% compared to the previous year. The mindshare of DX SaaS is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Mindshare Distribution
Product	Mindshare (%)
Broadcom DX Application Performance Management	1.3%
DX SaaS	0.7%
Other	98.0%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Eduardo Gallardo

Director of Technical Part at NOS SGPS

Dashboards facilitate prompt alerts but discovery feature needs enhancement

I would recommend Broadcom DX Application Performance Management if a customer doesn't have any existing performance solution. However, ten years ago, the solution was better, and now there are many competitive options. My overall rating would be between six and seven. The product rating I would give is 6.5 out of 10.

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JAYKRISHNA MISHRA

Technical Manager at Tech Mahindra Limited

It's highly customizable but lacks many features of available in competing solutions

DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product every 15 to 30 days, and the process isn't seamless. It's like implementing the solution all over again. We monitor around 1,000-plus applications and have more than 100,000 agents, so we require a smooth upgrade process. It's nearly impossible to stay updated on the latest version. Upgrading the Dynatrace agent is smoother. You don't need to worry about it. If the agent is on the Dynatrace server, you only need to push it. After that, you will be notified to reboot the APM or CLM. That's it. It took us three years to deploy the agent on 1,000-plus applications across 40,000-plus servers. Now, they are saying they are ending support for 7.0.49, and we need to upgrade. The path to upgrading isn't straightforward. The first process is manual, and we can push it to different servers so it is visible. What's our configuration? Who is going to do the configuration? It's not typical or practical. I don't understand how product teams don't see that. That feature is not there. We hope they add this feature to the new product called DX Platform, which consists of net apps. All those network monitoring tools will be combined into DX Platform. All the monitoring functionality is moved to DX Platform. You can't see a trend of your metrics grouped according to the last month, six months, one year, etc. The resolution is not there. I want granular visibility into data captured in the last 15 seconds. Those are essential features. I am not saying that DX lacks solid features, but they need to consider it. Some core functionality of the product is missing. We have around 50-plus requests to add previously available features in the on-premise version. That is one reason application teams are reluctant to go to DX SaaS. We are struggling to make them understand and trying to find alternatives for the existing features. We've had many discussions with the product team, telling them we need this functionality. However, they tell us it's not on their product roadmap. They are gradually adding other features, but we need our requirements to be a priority. You cannot say you will try to add those requested features that aren't on your product roadmap. There is always a catch in the product. We use around 10 tenants in production and six in the test run. First of all, there is nothing in the pane. If we are trying to see the data from an application, how do we know which tenant and application are reporting? There was a feature called Enterprise Team Center, but that functionality has been removed. All the applications are connected to the manager, which is connected to ETC. If you go to ETC, you can find the server and see your data, but that functionality was not there. Every product should have a management feature, but that is missing, and they are saying that it is not there in the roadmap. It is a basic requirement. You need to understand that. That is not there, manager, and they are saying that is not there in the roadmap as well. They have created a new tenant page temporarily. It is not there currently. It is not a required thing. There is a feature called Domain, but that concept is gone. We've struggled a lot, and what they provided in the initial migration stage is no longer working. We were delayed for two months because we didn't give them the correct input. They don't know their product. We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Most valuable features and characteristics for me are: Quick setup and good out-of-the-box value provided, usable interface and navigation, variety and value of the provided metrics, qualified and motivated support services, and customization options as you can monitor almost everything with EPAgents."

"Experience View provides a business-focused view that answers the key question as to what the customer experience is, with a minimal amount of work required."

"It helps save resources for a company."

"Technical support is very helpful and supportive."

"We are even using it for applications in the cloud now, so we are pretty happy with the product."

"Support from CA has been really, really phenomenal."

"WAS GC monitoring enhanced our application performance and DB SQL performance."

"In our experience, technical support has been excellent."

More Broadcom DX Application Performance Management pros

"It supports numerous platforms."

"Enterprise scalability is good and we use 3 data centers with each have its satellite or poller server to limit the network transaction as locally as possible"

"Actionable insight is the most valuable feature."

"DX allows you to customize and gives you a high degree of control."

Cons

"It’s scalable, but not right out of the box, even though we were told it was designed to be out-of-the-box scalable."

"If you will ask me about the general Level 1 support of the CA, and I would give them a two or three out of 10 because it takes a long time to get to them to focus on the program."

"The documentation could better. It doesn't provide good descriptions of what some data are doing, and there's no good place to see what all the data might mean."

"I'd like to see more integration between all the tools."

"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."

"On Windows Platform, it’s not great and/or stable (from previous experience)."

"From my perspective, as I had the opportunity to evaluate CA APM compared to other vendors, one of the improvements we highlighted which would be necessary to improve the targeting interface is to make it more user-friendly and current."

"The monitoring stats we get are only 70%-80% reliable; we cannot depend completely on the monitoring view provided."

More Broadcom DX Application Performance Management cons

"We tell them there is a problem, and they say they're fixing it. Are we their Guinea pig? You cannot treat your customers like this."

"Old user interface and dashboards could be improved."

"Its good for a small or homogenous platform, but for a complex platform involving different application services, root cause identification and reading the instrument through the web can be cumbersome and not very user friendly."

"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."

"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."

Pricing and Cost Advice

"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."

"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."

"Negotiate a lot, but do not forget to buy the product because it is worth it."

"Setup costs are quite competitive relative to other solutions, and simpler."

"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."

"The licensing costs are expensive."

"Depends on the size of the product you need."

"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."

More Broadcom DX Application Performance Management pricing and cost advice

"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Construction Company

11%

Marketing Services Firm

10%

Manufacturing Company

Financial Services Firm

12%

Outsourcing Company

11%

Construction Company

11%

Computer Software Company

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	24
Large Enterprise	124

No data available

Questions from the Community

What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?

The initial pricing is reasonable and competitive compared to other solutions. The challenge arises during annual renewals, as the price increase can be significant, around twenty percent or more, ...

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What needs improvement with Broadcom DX Application Performance Management?

The first area for improvement is the discovery feature, which should be enhanced to collect comprehensive information from applications and services. This includes using agents or scripts to gathe...

See all answers

What is your primary use case for Broadcom DX Application Performance Management?

Our primary use case involves having a large dashboard with significant information for alerts, alarms, and metrics to summarize the state of critical businesses and applications. When an issue ari...

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Compared 5% of the time

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Product Reports

Buyer's Guide

Broadcom DX Application Performance Management

June 2026

Broadcom DX Application Performance Management report

Download Broadcom DX Application Performance Management product report

Buyer's Guide

Digital Experience Monitoring (DEM)

June 2026

Download DX SaaS product report

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA

CA DXI, CA Digital Experience Insights

Overview

Broadcom DX Application Performance Management offers proactive alerting, transaction tracing, and root cause analysis. It enhances end-user experience management through efficient dashboards and customizable reporting, extending monitoring over Java and .NET applications.

Broadcom DX Application Performance Management delivers comprehensive monitoring and performance insights across cloud and Java applications. It proactively addresses issues with tools like Introscope for rapid error identification and Customer Experience Manager for end-user management. The software's dashboards consolidate performance data in real-time, helping organizations enhance debugging and incident management. Its low overhead and integration with service tools make it well-suited for production environments. However, it faces potential improvements in areas such as UI updates, agent management, automation, and seamless integration with new technologies.

What are the standout features?

Proactive Alerting: Identifies issues before they impact users.
Deep-Dive Transaction Tracing: Offers comprehensive tracking of transactions for detailed analysis.
Root Cause Analysis: Expedites problem-solving by pinpointing issues quickly.
Introscope: Facilitates rapid error detection and resolution.
Customer Experience Manager: Enhances management of user experiences effectively.
Real-Time Insights: Provides immediate views of performance data through interactive dashboards.
Customizable Reporting: Offers tailored report options for specific business needs.
Java and .NET Monitoring: Supports a range of applications, enhancing troubleshooting efficiency.

What benefits and ROI should users look for?

Issue Resolution Speed: Quick problem identification reduces downtime.
Performance Optimization: Enhances application efficiency, reducing costs.
Cost Reduction: Improves resource use and operational costs.
Dashboard Efficiency: Real-time, consolidated data offers transparency.

Organizations in logistics, banking, and e-commerce implement Broadcom DX Application Performance Management to monitor performance across crucial environments. Their usage involves enhancing performance, debugging, and proactive incident management for cloud and Java apps, with management dashboards supporting greater transparency in crash analytics and server health checks, ultimately improving user experience.

Broadcom

DX SaaS is a cutting-edge platform designed to streamline business operations through its advanced capabilities, optimizing performance and enhancing efficiency for tech-savvy organizations.

This powerful software offers a comprehensive suite of tools tailored to meet the demands of businesses seeking to drive digital transformation. With DX SaaS, organizations experience robust data management, seamless integration with existing infrastructures, and real-time analytics that inform strategic decisions. Its intuitive interface and scalable solutions make it ideal for various industry demands, delivering consistent and measurable outcomes.

What are the key features of DX SaaS?

Real-Time Analytics: Provides immediate insights into operational data for informed decision-making.
Scalable Architecture: Easily adapts to growing business needs without significant overhauls.
Seamless Integration: Ensures compatibility with existing IT ecosystems for smooth transitions.
Data Security: Implements rigorous protocols to protect sensitive business information.

Which benefits or ROI should users focus on in reviews?

Increased Efficiency: Reviews highlight significant improvements in workflow and productivity.
Cost Savings: Users often report reductions in operational costs after deployment.
Scalability: Noted for its ability to grow alongside businesses without disruption.
Enhanced Security: Customers appreciate robust measures ensuring data integrity.

DX SaaS is effectively implemented across diverse industries such as finance, healthcare, and retail. In finance, it helps with compliance and risk management, while healthcare sectors use it to improve patient data handling and streamline operations. Retailers benefit from enhanced inventory management and customer insights, demonstrating its versatility and thoughtful engineering.

Broadcom

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip

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Buyer's Guide

Broadcom DX Application Performance Management vs. DX SaaS

June 2026

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