Try our new research platform with insights from 80,000+ expert users

Bugcrowd vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 21, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Bugcrowd
Ranking in Managed Security Services Providers (MSSP)
14th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Bug Bounty Platforms (1st), Penetration Testing Services (3rd), Attack Surface Management (ASM) (16th)
Secureworks Taegis Managed ...
Ranking in Managed Security Services Providers (MSSP)
1st
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
14
Ranking in other categories
Managed Detection and Response (MDR) (12th)
 

Mindshare comparison

As of October 2025, in the Managed Security Services Providers (MSSP) category, the mindshare of Bugcrowd is 1.5%, up from 0.6% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 6.0%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Security Services Providers (MSSP) Market Share Distribution
ProductMarket Share (%)
Secureworks Taegis Managed XDR / MDR6.0%
Bugcrowd1.5%
Other92.5%
Managed Security Services Providers (MSSP)
 

Featured Reviews

George Devasia - PeerSpot reviewer
Efficient reports simplify tracking and feedback for cybersecurity submissions
I am a developer working in cybersecurity, and I use Bugcrowd to help companies remove vulnerabilities from their websites. I report vulnerabilities found in applications or customer platforms through Bugcrowd's cloud platform. This allows the cloud team to track submissions, and then the client…
MohammadJundiah - PeerSpot reviewer
Good for risk mitigation and offers good support
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it's compatibility. For example, having an old infrastructure and deploying SecureWorks can sometimes be a hassle. So, that's an area of improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I like most about Bugcrowd is the ability to create a report in a very easy way."
"Bugcrowd's support team is very active and supportive."
"I would rate Bugcrowd a ten out of ten."
"The most valuable aspect of Bugcrowd is that it provides a long list of different websites or web applications where I can report vulnerabilities."
"Bugcrowd has programs that disclose rewards and invite researchers to new programs."
"I believe Bugcrowd is highly stable."
"Working on Bugcrowd has made me a better security engineer since it provides a competitive environment to report successful vulnerabilities."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"We can easily isolate affected machines in the network."
"The solution definitely made us way more aware of the possibilities out there."
"The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that responds to you."
"There are some patent pending detectors within the platform that provides a lot of value."
"The initial setup was very straight forward."
"Secureworks Taegis Managed XDR MDR is a great product that has not posed any challenges from my perspective."
 

Cons

"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them. They should improve the responsibility type and response time of their customer support, especially when the issue is urgent."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets."
"Bugcrowd should provide more access to the reports, similar to HackerOne, allowing for full disclosure once a bug is resolved, so researchers can learn from them."
"The triaging process has slowed down compared to three years ago. It now takes more time to resolve a reported vulnerability and receive the payout."
"There is room for improvement in Bugcrowd's response time when customer input is needed for resolving tickets. If this time could be minimized, it would be very helpful."
"The triaging process has slowed down compared to three years ago."
"It would be nice if the solution were a little more affordable."
"In the next release of this solution, I would like to see file integrity monitoring."
"Dell Secureworks could improve its integration with other third-party solutions."
"The deployment could definitely be improved."
"Secureworks Taegis ManagedXDR's query language and stability need improvement."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"Dell Secureworks is for higher-end customers and it's not quite as straightforward to implement or to get up and running as some of the other solutions."
 

Pricing and Cost Advice

Information not available
"It is expensive but there is no better product than this."
"The pricing of Dell Secureworks is very reasonable."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The Red Cloak agent is free."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
report
Use our free recommendation engine to learn which Managed Security Services Providers (MSSP) solutions are best for your needs.
868,759 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
9%
University
8%
Computer Software Company
21%
Manufacturing Company
9%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Bugcrowd?
I understand the pricing, and it involves rewards of at least one thousand dollars.
What needs improvement with Bugcrowd?
The tool itself could be improved. I hope to improve next time and perform better.
What is your primary use case for Bugcrowd?
I use Bugcrowd ( /products/bugcrowd-reviews ) for finding bugs and vulnerabilities. I have been using it for two years. Besides Bugcrowd ( /products/bugcrowd-reviews ), I also use HackerOne ( /prod...
What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
I would not say there is a potential area of improvement. I am also waiting to see what Sophos will bring in terms of enhancement. There is room for AI integration as the industry evolves, and more...
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Zephyr Health, Barracuda Networks, Western Union, Instructure, Aruba Networks, Pinterest, CARD.com, WINK, (ISC)2, StatusPage, WHMCS, Movember
RICOH, Owens and Minor
Find out what your peers are saying about Bugcrowd vs. Secureworks Taegis Managed XDR / MDR and other solutions. Updated: September 2025.
868,759 professionals have used our research since 2012.