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CA Digital Operational Intelligence [EOL] vs ScienceLogic comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA Digital Operational Inte...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ScienceLogic
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Network Monitoring Software (26th), Server Monitoring (11th), IT Infrastructure Monitoring (18th), IT Operations Analytics (9th), Cloud Monitoring Software (14th), AIOps (11th)
 

Featured Reviews

it_user1273302 - PeerSpot reviewer
Global Head of Monitoring at AXA Investment Managers
Good performance, efficiency, and focuses on monitoring
When you choose a solution, you compare the bad points and the good points with the requirements that are needed. DOI does have some bad points. The real bad part is that it's impossible to be integrated on-premise. Broadcom chose to build only on the Cloud. In the beginning, I first started to check on-premise solutions to integrate in the future with Cloud models. So when we chose DOI, we knew the bad point was its obligation to use the Cloud or the SaaS model. But it's not a bad point now because Cloud and SaaS computing is the future of IT. But it's too early to really know about the security and what the other companies are seeing and changing. Monitoring information is critical for a company - information about the IPs, names that we keep, and some technical information. Also critical is the security of the monitoring itself. Broadcom manages the security of the data well. If you have securable monitoring and your team is already using Century or other products, DOI is not a good choice because DOI is not open-source. DOI is a static solution so you will not have access to the code. It is difficult with Sharepoint, too. If you are not in the habit of managing your static Broadcom relationship, it's not easy. The support is in India and it's already closed by the midday shift. The Broadcom support is very bad. I had a previous integration of Broadcom and their static software. But I was able to manage the support. But for new customers, it's quite difficult to create this relationship. Please keep in mind, Broadcom is a very huge company and when you're small or medium, about 1,000 or so employees, if you don't have the team, monitoring will be difficult. If you start a new company or are a startup, don't use Broadcom software. You don't have the weight to negotiate with Broadcom. It's not a bad point with DOI, just a bad point with the Broadcom relationship. But if you only choose DOI, keep in mind that the product is not only its technical capabilities, but also it's support relationship with the enterprise. We already plan to integrate automatic recognition in future releases. Now we don't use a major part of the automatic recognition. The plan is to create or automatically correct some command execution or re-run of the image and to integrate the VPN. The next step is to use the automatic recognition and to bypass the human intervention and to have automatic intervention of the critical system.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We chose DOI because during the proof of concept, the integration of all of our asset management and monitoring payments took three days, which was very short, very quick, and very efficient compared to other solutions where we spent around three or four weeks on integration."
"The features that I have found most valuable are the machine learning and the algorithm. We tried seven solutions. The good points of DOI are performance and efficiency under machine learning systems."
"We have received an ROI from the use of ScienceLogic, and we are getting better visibility and help on the platform."
"Improved network infrastructure monitoring which reduces any unplanned outages."
"Web monitoring, service and processes monitoring have saved and prevented more than just one outage."
"Dynamic Component Mapping is key and unique."
"When it comes to features, the power pack is the most valuable."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"ScienceLogic has given us the ability to generate tickets directly from monitoring events."
"Their customer service is unparalleled."
 

Cons

"It's impossible to be integrated on-premise. Broadcom chose to build only on the Cloud."
"The Broadcom support is very bad."
"The UI takes a bit to learn but once you get past that it gets the job done."
"The product's reporting functionalities have certain shortcomings, making it an area where improvements are required."
"The product is not user-friendly."
"Usability is important. The interface is nice, but very complex and requires lots of learning involved in managing and navigating the product."
"They should improve their support process and add chat."
"They need a little more self-service."
"The reporting module needs work."
"Admins do not have direct access to the reporting."
 

Pricing and Cost Advice

Information not available
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"Plan for adding more to it. Once you see EM7 in action, you will want to keep adding systems to monitor."
"My company has an enterprise-level contract with ScienceLogic, so it is available to my organization at a good price."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"The pricing model for ScienceLogic could improve."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Overview

 

Sample Customers

Information Not Available
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
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