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CA EEM [EOL] vs SAP Identity Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CA EEM [EOL]
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
SAP Identity Management
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
14
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (16th)
 

Featured Reviews

it_user305787 - PeerSpot reviewer
Tech Specialist at a financial services firm with 10,001+ employees
We’ve had consistent issues with this application. We also found it to be overly complex to use and configure.
There hasn't been much value for us in using this solution, but it does have LDAP integrated log-ins for CA apps It has helped our managers in measuring application SLAs and viewing historical performance data. We’ve had consistent issues with this application. We also found it to be overly…
FM
Sales Executive at Minsait
Identity management enhances connectivity and productivity with streamlined access and robust security, offering time-saving processes and facilitating seamless integration with other BI tools
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and workshops that are currently performed for partners to their final customers, as many customers want to know what's new and what else they can do without solely depending on the partners. For SAP support in Brazil, everything is in English, which poses a difficulty for many customers. The support could be improved for the specific needs in Brazil, as many customers have difficulty accessing the support center due to the language barrier. This feedback is specific to Brazil, though it's unclear if SAP receives similar feedback from other countries. It could certainly be enhanced with Portuguese documents, among other improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"EEM is always up, and very rarely do I have to get involved with an EEM machine."
"It has helped our managers in measuring application SLAs and viewing historical performance data."
"It provides basic automatic user administration and role provisioning to save time."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"Automatic provisioning by designed workflows are valuable in any authorization audit."
"With SAP IDM we have stopped manually managing all changes in user accounts after his/her transferring between organizational units."
"I find it an excellent tool for data synchronization and cleansing."
"There is definitely ROI because we use this as our enterprise-wide SSO solution."
"The most valuable feature is the user experience for managing information."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
 

Cons

"EEM is pretty strong and it's always there when we need it, but there is really no wow factor for me with EEM."
"We’ve had consistent issues with this application."
"There are also some issues with the UI, the ACLs and performance - depending on the configuration and Identity DB size."
"The pricing could be better."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"I believe they could make a lot of improvements on SAP IDM. There is also a lack of startup connectors to different systems, and they could have better cloud integration connectors for SAP IDM."
"I have encountered issues with the host authentication feature."
"The current functionality allows you only to change one user at a time. There is no option to maintain the business roles from the UI using standard validation or imports, so you have to build your business roles one by one."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
 

Pricing and Cost Advice

Information not available
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"I rate the solution's pricing a four out of ten."
"The licensing cost varies depending on the specific requirements and deployment size."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
13%
Construction Company
9%
Energy/Utilities Company
8%
Outsourcing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise6
 

Questions from the Community

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What needs improvement with SAP Identity Management?
One area that could be improved with SAP Identity Management, other than support, is user engagement from an implementation perspective. It would be beneficial for SAP to extend their events and wo...
What is your primary use case for SAP Identity Management?
The use cases for SAP Identity Management include the logistics company, and we also have a beverage company that is using SAP Identity Management. We did not make the migration for them, but we im...
What advice do you have for others considering SAP Identity Management?
My clients use SAP Identity Management for managing access rights efficiently based on user roles. I have experience with other IAM tools, having worked for Oracle three or four years ago, but I ca...
 

Also Known As

eTrust Identity & Access Management, CA Embedded Entitlements Manager
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Overview

 

Sample Customers

Banese
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)
Find out what your peers are saying about One Identity, SailPoint, Microsoft and others in Identity Management (IM). Updated: June 2026.
900,644 professionals have used our research since 2012.