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Carbon Black Managed Detection and Response vs CrowdStrike Falcon Complete MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
CrowdStrike Falcon Complete...
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.2%, up from 0.9% compared to the previous year. The mindshare of CrowdStrike Falcon Complete MDR is 7.3%, down from 15.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon Complete MDR7.3%
Carbon Black Managed Detection and Response1.2%
Other91.5%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Muhammad  Fahad - PeerSpot reviewer
Assistant Director to ACIR at Board Of Revenue
Enhanced security team efficiency and proactive threat management with room to improve alert management and cost-efficiency
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration complexity, and timeliness of intelligence challenges in our environment. Areas that should be improved include noise reduction, prioritization, real-time delivery, and advanced threat coverage. The filtering algorithm should be improved to address these concerns.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"Carbon Black provides an overview of all our assets and their status."
"Falcon Complete's best features are its detailed reporting and user-friendliness."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"The stability is great for CrowdStrike Falcon Complete."
"What I found most valuable in CrowdStrike Falcon Complete is that it has a lot of monitoring dashboards and use cases, and I saw that it's a very good product, but my company has only tested it, so it's not been used for real use cases. My company hasn't tested the complete license for CrowdStrike Falcon Complete, so the team hasn't checked the open fiber rooms for zero-day attacks, IOAs and IOCs, or any indicators of fraudulent activities. I was also amazed at the solution and its licensing. My company did a competitive analysis of many EDR solutions, but it went with CrowdStrike Falcon Complete. It's one of the top-rated solutions on CyberRatings as well."
"CrowdStrike Falcon Complete's most valuable features are efficient dashboards and their ease of management."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"It is a very good solution. It can provide detection and response in an extensive way, and for an endpoint, it can integrate the information that comes from the servers."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."
 

Cons

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"Carbon Black's support could be better."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"The customization could be tweaked. We can do a bunch of custom dashboards. However, the one thing that I'm not a fan of is when you go to do an investigation, the way that the processes are laid out on the screen is very bland looking. While the information is there, it could be laid out better."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
"I have found customer support to be fairly good but it could be quicker."
"It would be good if they fleshed it out a bit more, possibly with additional areas such as security awareness training. They could build that in. They're leveraging the same endpoint base that they have the security software on, but then they could offer a centralized portal or hub whereby someone like me could leverage it to track and put out security awareness training for people on all the common topics. I could have a centralized hub for everyone's results from that training and for the evidence that training occurred. It would be relatively straightforward, but it would add a lot for people in the compliance area. It would be a great expansion."
"There have been some issues with Falcon Complete's performance."
"Its reporting feature could be user-friendly."
"The reporting could be better. It's not as good as it could be."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"This product is one of the more expensive ones on the market."
"At approximately €60 per machine, per year, I think that it's a good price point."
"There is an annual subscription."
"It is expensive, but looking at the capabilities that it brings, it is reasonable. There are no additional costs to the licensing costs. If you increase the number of licenses, support is included."
"CrowdStrike Falcon Complete is very expensive in comparison to Bitdefender."
"It's expensive. Its price varies because it's a modular solution."
"We pay $50,000 for the 200 endpoints we have."
"The solution needs to have human involvement, they could improve by having more automation where the solution can take the necessary action on time and more accurately."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Comms Service Provider
10%
Manufacturing Company
7%
Computer Software Company
11%
Manufacturing Company
9%
Healthcare Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise17
Large Enterprise30
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about CrowdStrike Falcon Complete?
It is a cloud-based solution. You can easily scale it.
What is your experience regarding pricing and costs for CrowdStrike Falcon Complete?
The cost is not reasonable and should be more cost-efficient. From an enterprise level perspective, it should be reduced by approximately 20 to 25%.
What needs improvement with CrowdStrike Falcon Complete?
There are several issues we are facing with CrowdStrike Falcon Complete MDR, including data overload, noise, and false positive alerts. We experience alert fatigue, contextual gaps, integration com...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Falcon Complete
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Palm Beach State College, Mercedes-AMG, Pokemon, Telstra, Goldman Sachs, Zebra
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. CrowdStrike Falcon Complete MDR and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.