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Carbon Black Managed Detection and Response vs Rapid7 MDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
29th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
8th
Average Rating
8.6
Reviews Sentiment
6.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.2%, up from 0.7% compared to the previous year. The mindshare of Rapid7 MDR is 1.7%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR1.7%
Carbon Black Managed Detection and Response1.2%
Other97.1%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Carbon Black provides an overview of all our assets and their status."
"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"The installation process is quick and easy."
"The product allows us to customize our alerts."
"The main benefits that Rapid7 MDR provides for me as an end-user are the security and that they are available 24 hours a day, always."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
"The enrichment that Rapid7 MDR generates for the client is greater than with other tools, and this has had a big impact."
"Overall, Rapid7 MDR helps us to strengthen our security operations by providing continuous monitoring, high quality threat detection, and expert analysis support."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"Rapid7 MDR is an excellent choice for organizations that want enterprise-grade threat detection and response without building a 24/7 in-house SOC team, combining expert analysis, high fidelity detections, broad integration support, and actionable incident response."
"From my perspective, Rapid7 MDR is a really good product that is easy to implement and use."
 

Cons

"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
"However, I think the best area for improvement is pricing."
"We cannot allow it to go outside because we do not have that level of trust at the moment."
"To improve Rapid7 MDR, I suggest enhancing detection and reporting, including customizable dashboards and more dynamic alert detection rules based on anomalies."
"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."
"The product should provide full transparency in security operations."
"Evaluating the customer service and technical support teams of Rapid7 MDR, I would rate them a six out of ten."
"There are potential improvements in reports and dashboards."
"I think Rapid7 MDR already has a strong managed security service, but I believe things can be improved."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Comms Service Provider
16%
Construction Company
13%
Financial Services Firm
10%
Computer Software Company
8%
Manufacturing Company
12%
Educational Organization
10%
Financial Services Firm
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with Rapid7 MDR?
There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improved, and faster threat detection can also be enhanced. The dashboard visibility ca...
What is your primary use case for Rapid7 MDR?
I use Rapid7 MDR for security monitoring and easy onboarding and deployment. We primarily use Rapid7 MDR for threat detection and incident response, where it helps us to investigate deeply into tho...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Rapid7 MDR and other solutions. Updated: June 2026.
908,834 professionals have used our research since 2012.