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Carbon Black Managed Detection and Response vs Rapid7 MDR comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbon Black Managed Detect...
Ranking in Managed Detection and Response (MDR)
30th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Rapid7 MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
6.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed Detection and Response (MDR) category, the mindshare of Carbon Black Managed Detection and Response is 1.2%, up from 0.9% compared to the previous year. The mindshare of Rapid7 MDR is 1.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Rapid7 MDR1.6%
Carbon Black Managed Detection and Response1.2%
Other97.2%
Managed Detection and Response (MDR)
 

Featured Reviews

JS
IT Security & Audit Compliance Analyst at Milwaukee City and County
It provides an overview of all our assets and their status.
We use Carbon Black for monitoring.  We haven't experienced any significant incidents, yet. So far, we've mostly been weeding out all the false positives.  Carbon Black provides an overview of all our assets and their status.  Carbon Black's support could be better.  I have used Carbon Black…
Ehsan Khaleel - PeerSpot reviewer
Manager SOC at PTCL
Comprehensive detection has strengthened real-time protection and streamlined investigations
My experience with detection and response capabilities for Microsoft-centric environments has been positive. While API integration can be challenging with some third-party tools, Microsoft's built-in features facilitate seamless communication. I have found it relatively easy to triage and integrate Microsoft systems with Rapid7 MDR. In terms of digital forensics and incident response included in the MDR service, my experience is that it is not very robust. We lack a dedicated forensic team, which is essential for thorough investigation. Rapid7 has introduced honeypots, which is an encouraging feature, but it is not a comprehensive solution such as those offered by competitors, such as Palo Alto's Unit 42. Apart from forensics, I believe Rapid7 MDR should introduce more forensic services. Another area to improve is the active platform's handling of on-premises tools versus cloud-based tools. We prefer on-premises options for data security, and we find limitations in features compared to cloud-based tools, concerning data access and privacy controls.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I don't have to take care of this product; it's just working and that's it, and I don't have to think about anything."
"This is where Carbon Black has been phenomenal for us, it has detected many security concerns."
"Carbon Black provides an overview of all our assets and their status."
"The valuable features are threat hunting, threat intelligence feeds, and it culls all the activities of the endpoint. Additionally, the ML and AI engines are really good."
"The greatest value of MDR involves the tests, reporting and alerts, so that we may respond immediately."
"The installation process is quick and easy."
"The features of Rapid7 MDR that I find most effective for threat detection are the threat intelligence capabilities because it already collects many vulnerabilities and exploitations, as well as the configuration of network devices."
"We've filled in crucial gaps we had with our previous solution. This was a key factor in choosing Rapid7 during the selection process. The ROI is already starting to show, too."
"The product allows us to customize our alerts."
"The benefits that came with Rapid7 MDR is the analysis we are getting now, which is quite useful."
"In my opinion, the best features Rapid7 MDR offers are the 24/7 coverage with unlimited incident response and also the latest AI-driven alerts, which is one of the best features I have seen recently."
"Overall, Rapid7 MDR helps us to strengthen our security operations by providing continuous monitoring, high quality threat detection, and expert analysis support."
"Once we introduced Rapid7 MDR along with their vulnerability assessment tool, IVM, we transitioned from using Qualys and Tenable, which are top-tier tools in the market, because the management tool from Rapid7 allows us to access a variety of vulnerabilities in real time to fix them effectively."
"All stakeholders claim that Rapid7 MDR is very effective at identifying threats in today's AI era."
 

Cons

"In the future, it would be great if they could provide endpoint management and the ADR solution together in this package."
"Carbon Black's support could be better."
"As the solution has changed hands, I expect some changes in licensing and in support. It remains to be seen if that will be good or bad."
"There are still a couple of areas where Rapid7 MDR can be improved. The visibility of the dashboard should be improved, and faster threat detection can also be enhanced."
"The product should provide full transparency in security operations."
"However, I think the best area for improvement is pricing."
"The price of Rapid7 MDR could definitely be lower, as these are expensive systems, especially if you have the MDR."
"Rapid7 MDR is currently weak in AI solutions and intelligence, which is concerning."
"To improve Rapid7 MDR, I suggest enhancing detection and reporting, including customizable dashboards and more dynamic alert detection rules based on anomalies."
"I think Rapid7 MDR already has a strong managed security service, but I believe things can be improved."
"There are potential improvements in reports and dashboards."
 

Pricing and Cost Advice

"The price of this solution is inexpensive compare with others. The company went out of its way to provide us with a favorable discount. However, there is room for improving the current licensing model and the price of some of the fees. The model is complex and could be streamlined."
"The product is not overly priced."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
13%
Computer Software Company
8%
Financial Services Firm
8%
Manufacturing Company
13%
Educational Organization
10%
Outsourcing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise12
 

Questions from the Community

Ask a question
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What is your experience regarding pricing and costs for Rapid7 MDR?
As for my experience with pricing, setup cost, and licensing, it is a corporate pricing structure and it was not startup friendly, which was one of the major issues I mentioned in improvements. The...
What needs improvement with Rapid7 MDR?
The major improvement I see is that the reporting and dashboarding experience could be more flexible because the needs for various companies would be different. Having a dashboard which is flexible...
What is your primary use case for Rapid7 MDR?
My main use case for Rapid7 MDR is to monitor incidents and ensure our applications are secured. I also want to make sure we are proactive in identifying threats. I use Rapid7 MDR daily as part of ...
 

Also Known As

Carbon Black Cloud Managed Detection Deliver
Rapid7 Managed Detection and Response
 

Overview

 

Sample Customers

Coincheck, Mednax, Charles River, Chick-fil-A, Netflix, Domino's Pizza
Landmark Health, NISC, Resimac, Starr Companies
Find out what your peers are saying about Carbon Black Managed Detection and Response vs. Rapid7 MDR and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.