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CTERA Intelligent Data Platform vs Carbonite Backup for Microsoft 365 comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Backup for Micros...
Ranking in Cloud Backup
71st
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
CTERA Intelligent Data Plat...
Ranking in Cloud Backup
7th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
32
Ranking in other categories
File System Software (1st), NAS (4th), Cloud Migration (4th), Cloud Storage (3rd), Disaster Recovery (DR) Software (5th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (8th), AI Legal & Compliance (3rd)
 

Mindshare comparison

As of November 2026, in the Cloud Backup category, the mindshare of Carbonite Backup for Microsoft 365 is 0.5%, up from 0.3% compared to the previous year. The mindshare of CTERA Intelligent Data Platform is 1.4%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
CTERA Intelligent Data Platform1.4%
Carbonite Backup for Microsoft 3650.5%
Other98.1%
Cloud Backup
 

Featured Reviews

SergioZuastegui - PeerSpot reviewer
IT Manager at Grupo UMA Centroamerica
Accessible from anywhere without the requirement to purchase hardware
We are customers of Carbonite Backup and I'm the company IT manager The fact that we don't need to purchase any hardware is a huge benefit. It also means we can have access from anywhere.  I think they could implement some new functionalities and I'd like to see some better training provided,…
Tim M. - PeerSpot reviewer
Senior Manager at a manufacturing company with 10,001+ employees
Supports global file recovery and rapid data versioning across 80 nodes
When we implemented CTERA Enterprise File Services Platform early on, and we've been on the platform for three years, we have three different cloud portals. We have an EU portal, we have an Americas portal, and we have an APAC portal. It would be nice if we could combine that into one portal just for that global single pane of glass look. We've talked with them about that and they say it's challenging just because of some of the structure, but that would be something nice if we could get that. I integrated with Varonis, and because CTERA Enterprise File Services Platform didn't have initially a working relationship with that vendor, it would have been nice had that pre-existed us saying we need this. But that wasn't totally CTERA's fault. There was a lot of challenge working with the vendor to build out that interface. A single pane of glass for CTERA Enterprise File Services Platform would be beneficial. Everything else works fairly well. We've never had a point where we couldn't get to something that caused us to have a serious outage, and that to me is the mark of a good software package. It's never really caused us serious issues. We have our issues, that's true, and every software package does. However, we've always been able to meet the needs of the business, and we drive hard on security, stability, and scalability. From the scalability standpoint, that's one of the most important things to us. We're on their capacity-based licensing, so if I need to ramp up another CTERA Enterprise File Services Platform NAS, if we have an M&A, I can easily and quickly spin up another NAS and start doing that data transition fairly quickly. The biggest maintenance issue with CTERA Enterprise File Services Platform is firmware upgrades. We've done a lot of transition from hardware solution to virtualized infrastructure in order to minimize that hardware lifecycle portion of it. We have to upgrade the firmware and sometimes that can be challenging in the nature of business of our size with 80 CTERA Enterprise File Services Platform nodes around the globe. The issue we've had with CTERA Enterprise File Services Platform happened recently in a firmware upgrade where there was a major database back-end upgrade and that took some time. For our smaller sites, it would be an hour or two, and I can build that into a fairly easy change window. But in our larger sites where we may have hundreds of terabytes of data, that database update process took maybe a day or a day and a half. That becomes more challenging, especially in a manufacturing environment where people are wanting to access configuration files. We had to pin the data locally because the data would be available on the local edge filer, but the cloud sync, while it was updating the database, the cloud files weren't available. That would be the other thing I'd like to see an improvement on: some way to do those database upgrades either in a more segmented fashion or in some type of offline environment. I understand the logistics behind that sounds easy, but I'm sure it's not.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that we don't need to purchase any hardware is a huge benefit."
"CTERA's instantaneous and redundant file replication, available across multiple geographical locations, ensures easy and user-friendly recovery."
"I find deduplication to be the most valuable feature in my day-to-day work because it prevents data duplication, which is crucial since traditional storage often fills up, requiring IT to replace it."
"CTERA stood out due to its ease of use and superior security features."
"The user interface of CTERA Enterprise File Services Platform is fantastic, providing a centralized console where we can manage all our Edge Filers and configure them through a very user-friendly interface."
"The replication workflows have replicated content to our branch offices and cached that content, which makes that content accessible to our regional offices around the globe and makes accessing that data much easier and much faster."
"CTERA Enterprise File Services Platform has positively impacted my organization by making our data management better, giving us greater security in our use, and letting us work easier with all the file services we need."
"CTERA Intelligent Data Platform offers cost efficiency, and monitoring and administration are very easy."
"I can definitely say that there is considerable time savings with CTERA Enterprise File Services Platform compared to traditional approaches for file access and saving."
 

Cons

"Lacks sufficient documentation or training videos."
"I think they could implement some new functionalities and I'd like to see some better training provided, whether it's documentation or training videos."
"The web portal that our users access to view data and backups could be optimized. CTERA could apply some of the improvements made to their administrative interface on the user side. The administrators are a much smaller group of people than the users, so it would be helpful if they targeted user experience resources to them."
"CTERA Enterprise File Services Platform could be improved by being a little faster in performance and having a timeline for new features and updates."
"There needs to be improvements, particularly regarding real-time sync conflict resolution and cloud latency."
"Support and services compared to on-premises and other solutions are costly at a global level."
"CTERA Enterprise File Services Platform can be improved in the area of monitoring. Monitoring is complicated because they are offering only a secondary tool and we cannot monitor all of the settings in a centralized way."
"CTERA Enterprise File Services Platform is not as stable as a corporate would prefer."
"AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring. Predictive storage analytics will help with better capacity planning. There can be some sort of intelligent alerts for proactive monitoring."
"There’s an issue with permissions, they aren’t always as transparent for customers as Microsoft’s, for example."
 

Pricing and Cost Advice

Information not available
"It is fairly priced. I am not too involved in the pricing of what we used to pay, but it would have reduced the cost of ownership. I cannot give a figure, but the EMC solution was very expensive compared to CTERA."
"I find the pricing reasonable. They offered us deals that helped us. Especially with the upgrade to a bigger unit last year, they were helpful with the deal."
"CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure. They all have benefits, but CTERA is competitive for its features."
"It is hard to compare the costs if we want to retain the same model of a separate high-performance storage or certain things, but it is one of the cheapest solutions available in Israel."
"I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards."
"CTERA's pricing model is competitive compared to other companies that achieve the same thing. Their closest rival is Nasuni, and CTERA is significantly more affordable than Nasuni."
"So far, pricing seems to be fine."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
38%
Computer Software Company
25%
Financial Services Firm
4%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise31
 

Questions from the Community

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What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
Regarding pricing, setup cost, and licensing, CTERA Intelligent Data Platform offers subscriptions and costs are associated with cloud storage integration and requests, compute, network connectivit...
What needs improvement with CTERA Enterprise File Services Platform?
If CTERA Intelligent Data Platform focuses more on centralized monitoring and reporting, it would be very much helpful. Additionally, if they could slightly upgrade the troubleshooting platform for...
What is your primary use case for CTERA Enterprise File Services Platform?
One common use case for CTERA Intelligent Data Platform is replacing separate file servers across offices with a centrally managed global file system. For example, when employees are at different s...
 

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Sample Customers

Information Not Available
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
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