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Carbonite Backup for Microsoft 365 vs Commvault Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Backup for Micros...
Ranking in Cloud Backup
70th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Commvault Cloud
Ranking in Cloud Backup
3rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
113
Ranking in other categories
Backup and Recovery (4th), eDiscovery (2nd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Carbonite Backup for Microsoft 365 is 0.5%, up from 0.1% compared to the previous year. The mindshare of Commvault Cloud is 4.8%, down from 10.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Commvault Cloud4.8%
Carbonite Backup for Microsoft 3650.5%
Other94.7%
Cloud Backup
 

Featured Reviews

SergioZuastegui - PeerSpot reviewer
IT Manager at Grupo UMA Centroamerica
Accessible from anywhere without the requirement to purchase hardware
We are customers of Carbonite Backup and I'm the company IT manager The fact that we don't need to purchase any hardware is a huge benefit. It also means we can have access from anywhere.  I think they could implement some new functionalities and I'd like to see some better training provided,…
Ankit Gagneja - PeerSpot reviewer
Cloud Solution Architect at Tata Consultancy
Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The fact that we don't need to purchase any hardware is a huge benefit."
"The SaaS offering is the most valuable feature because it provides endpoint, Office 365, and core server backup."
"Compared to other products out there, we have found that Commvault is best suited for our needs."
"We are finally back with Commvault, and we now have a 100% compliance backup solution."
"The most valuable feature is the deduplication ratio. It saves most of our space and reduces the network traffic."
"Metallic has also saved our organization money on infrastructure costs because the price was amazingly affordable, and we didn't have to create an on-prem solution."
"Veeam is a good product but I prefer Commvault for backup and DR."
"Commvault gives us a single platform to manage and recover our data. Since we are a research organization, backup is one of the most critical parts of our IT operations and services. Internally, we run it as a managed service, and there is a single console that makes it easy for management to see the performance."
"We have multiple workloads, including SQL, Oracle, SAP HANA, especially Sybase, as well as file systems, VMs, and Exchange mailboxes. Commvault provides very good support for them."
 

Cons

"I think they could implement some new functionalities and I'd like to see some better training provided, whether it's documentation or training videos."
"Lacks sufficient documentation or training videos."
"The technical support in the India region is a bit disappointing, but after 6:00 pm it is switched to the U.S and European teams, and they are much better in supporting and understanding the issues and fixing them."
"The price could be lower."
"Its dashboard could be improved to provide a summarized version of all the jobs instead of having to go through each one of them. We should easily be able to glance at all issues. If I had not gone with the on-premise version, I would have had regular reports with the cloud version. It would be an advantage if they increase the compression rate of the backup. I am keeping it on-prem, so I'll need more disks depending on the policies that I have in the retention period. Its price could also be lower. If a good solution can be cheaper, it is always an advantage."
"I would assess the Command Center as a very useful but sometimes difficult tool. It is multipurpose. It has all the features of logging and monitoring, especially for the actual setup. For us, it is easy because we work daily with it, but for customers who only use it once a week, they sometimes have some difficulties. Command Center is not user-friendly for beginners."
"I don't know much about the pricing and licensing, but I do know it is very expensive."
"Commvault Cloud currently lacks support for backing up Proxmox environments, which limits its functionality."
"I think there is room for improvement with the reports. They are a little poor."
"It is quite expensive when compared to other applications in the market."
 

Pricing and Cost Advice

Information not available
"We like that there is no extra cost for SharePoint, Teams, or OneDrive. It is all mimicking Microsoft's model. Every user has one terabyte of space. When users start using OneDrive, everybody has one terabyte that will be backed up included in the price."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault's pricing model and pricing structure were initially confusing, but once we worked more closely with the company, we were able to transition to a subscription license that saved us a lot of money."
"The license is paid on an annual basis and the price is reasonable."
"The solution is worth the money."
"It is a bit more than other products, but when you consider the time savings, it is saving money."
"There is now a subscription based licence option that, depending on your environment, could offer a more efficient method to licence the solution if you are OPEX cost driven rather than CAPEX."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business58
Midsize Enterprise24
Large Enterprise82
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ThreatWise?
Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.
What needs improvement with ThreatWise?
I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically rev...
What is your primary use case for ThreatWise?
I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...
 

Also Known As

No data available
Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
 

Overview

 

Sample Customers

Information Not Available
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Cloud Backup. Updated: June 2026.
900,747 professionals have used our research since 2012.