Carbonite Server vs Dell Avamar comparison

OpenText and Dell Technologies are both solutions in the Backup and Recovery category. OpenText is ranked #56, while Dell Technologies is ranked #13 with an average rating of 7.5. OpenText holds a 1.0% mindshare in BRS, compared to Dell Technologies’s 1.9% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 87% of Dell Technologies users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,168 Views
2,218 Comparison Views

100% willing to recommend

Dell Avamar

Read 90 Dell Avamar reviews

7,882 Views
7,173 Comparison Views

87% willing to recommend

Carbonite Server

Dell Avamar

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Executive SummaryUpdated on Sep 11, 2024

Dell Avamar and Carbonite Server compete in the data protection and backup category. Based on the results, Dell Avamar is superior in terms of advanced features and scalability, while Carbonite Server excels in ease of use and cloud integration.

Features: Dell Avamar is known for its data deduplication, scalability, and reliable backup capabilities. Carbonite Server is valued for its ease of use, cloud integration, and automated backups.

Room for Improvement:Dell Avamar could benefit from improved speed, a less complex setup process, and a more user-friendly interface. Carbonite Server needs better data recovery options, more comprehensive customer support, and enhanced reporting features.

Ease of Deployment and Customer Service: Dell Avamar is noted for a challenging deployment process but solid customer service post-implementation. Carbonite Server offers straightforward deployment, although its customer service could be more responsive.

Pricing and ROI:Dell Avamar has a high initial setup cost but provides long-term ROI with its advanced features. Carbonite Server is budget-friendly initially, offering good value for SMBs, though it may show limitations in ROI if advanced features are required.

To learn more, read our detailed Carbonite Server vs. Dell Avamar Report (Updated: April 2026).

Buyer's Guide

Carbonite Server vs. Dell Avamar

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Backup and Recovery

56th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (44th)

Dell Avamar

Ranking in Backup and Recovery

13th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Deduplication Software (7th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 1.0%, up from 0.7% compared to the previous year. The mindshare of Dell Avamar is 1.9%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell Avamar	1.9%
Carbonite Server	1.0%
Other	97.1%

Backup and Recovery

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

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SamuelThomas

Consultant at Key Information Technology L.L.C.

Have supported critical environments despite room for improvement in legacy backup options

It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It seems reliable and easy to use."

"Technical support handled all our issues quickly and effectively."

"The solution is very stable."

"Easy verification of things is the most valuable feature."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count."

"Easy verification of things is the most valuable feature."

"It does not slow down your computer or use a lot of resources as it works."

"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."

More Carbonite Server pros

"It is a very complete product."

"The product is very powerful and offers very good performance."

"Both backup and recovery work well for all three types of data."

"The most valuable features are image backups and file backups."

"We love the instant recovery functionality, it's very useful."

"Avamar evaluates the data that's already backed up, and only the chain blocks can be transferred via the network, so there won't be any heavy network traffic and the time it takes to backup is quick and within the window."

"The product has a proven track record of good backups without much of a failure ratio. It also has a good backup in terms of the compression ratio."

"This product is very easy to use; the interface is easier to use than other backup solutions, and the product is mature and can handle all of our data protection."

More Dell Avamar pros

Cons

"The stability has room for improvement."

"When you have to restore it, Carbonite takes a lot of time."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"They do not yet have USB recovery but they are adding it in coming releases."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

More Carbonite Server cons

"Dell Avamar could improve by adding more backup features."

"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes. Anytime there is a large piece of software, changing that piece of software is harder. You've got a larger install base, so you can't just rapidly change. We also use another product called Veeam, and it has this new feature called Continuous Data Protection, which basically lets you get very close to the way the system was in time. We have a system or two up there on which we have set 10 minutes Continuous Data Protection. So, we can roll it back to whatever it was 10 minutes ago, 20 minutes ago, or 30 minutes ago. This feature doesn't exist in Avamar Data Domain. That's the one feature I'd like to see first."

"My only concern is that there is no tape backup."

"The performance is a big issue for us and maybe the support service."

"The licensing model is not very flexible. Every time we upgrade our storage size, we need to upgrade the Avamar license."

"The initial setup is a bit complex and could be simpler."

"When you get down to doing certain things, such as somebody wants a particular file restored, the process by which you do that is stupid. You kind of have to know exactly where to look for in order to find it. Even on older backup products that I've used, I didn't have that kind of problem. If we were looking for a file with a particular kind of a name, the solution would find that file anywhere irrespective of where it resides within the backup system. So, we didn't have to know the name of the specific server, the specific timeframe, almost all the characters of the file name, and all kinds of data in order to find a file. In Avamar, we got to know these details. We've gone around and around with them on that, and their attitude seems to be that it is working just fine. There is nothing for them to improve. The organizational system of other products that I'm working with, such as Zerto and Cohesity, seems to be centered around the tasks that you would most commonly do and want to do, as opposed to we've laid it out in a really neat technical hierarchy."

"The performance takes up a lot of resources, unfortunately."

More Dell Avamar cons

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."

"We pay 9,000 dollars per year for our license."

"The solution is open source."

"Its price is reasonable."

"The cost is high."

"The price is the main thing I'd like to see them change. If they can come down in price, that would be a good thing. It's very cost competitive in the entry level range, because Veeam pricing is much cheaper than Avamar."

"There are licensing costs for Dell EMC Avamar and it is paid annually."

"It is expensive. The maintenance comes with it for five years. So, you buy the whole thing for five years, and your maintenance is included with it, but it's a big chunk of change upfront. We like capital expenses because we can CapEx them. We pay once every five years, so we spend a big chunk of change. You'd have to divide that out by the five years to come up with how much it costs. It's just about three-quarters of a million dollars for five years."

"Its price should be reduced. It would be good if you could pay as per usage, and there is a subscription model like VMware. There should be some flexibility because sometimes, the customer only uses the backup for one month or three months. Currently, I have to pay whether I use it or not. Its licensing should be flexible and based on consumption."

"Dell's pricing structure is not overly expensive."

"It is expensive. Its cost is the main thing."

"The cost of the solution is very expensive."

More Dell Avamar pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Comms Service Provider

Construction Company

Financial Services Firm

Manufacturing Company

12%

Financial Services Firm

10%

Comms Service Provider

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	27
Midsize Enterprise	18
Large Enterprise	47

Questions from the Community

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What's the difference between Dell EMC Avamar and Dell EMC NetWorker?

From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...

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What is your experience regarding pricing and costs for Dell EMC Avamar?

The cost is very significant, and it could be lower.

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What needs improvement with Dell Avamar?

It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...

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Comparisons

HPE Zerto Software vs Carbonite Server

Compared 5% of the time

Veeam Data Platform vs Carbonite Server

Compared 4% of the time

Veeam Data Cloud for Microsoft 365 vs Carbonite Server

Compared 4% of the time

SugarSync vs Carbonite Server

Compared 3% of the time

Acronis Cyber Protect vs Carbonite Server

Compared 2% of the time

More Carbonite Server Competitors

Dell PowerProtect Data Manager vs Dell Avamar

Compared 30% of the time

Rubrik vs Dell Avamar

Compared 5% of the time

Veeam Data Platform vs Dell Avamar

Compared 5% of the time

Commvault Cloud vs Dell Avamar

Compared 4% of the time

More Dell Avamar Competitors

Product Reports

Buyer's Guide

Cloud Backup

May 2026

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Buyer's Guide

Dell Avamar

May 2026

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Also Known As

Carbonite Recover Backup

Avamar

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Dell Avamar offers advanced deduplication, efficient data compression, and high backup and recovery speed, enhancing backup management and operations optimization for virtual environments and data protection needs.

Known for its seamless integration with VMware, Dell Avamar provides a user-friendly interface and robust performance. Its centralized data handling and minimal bandwidth requirements make it effective for different backup scenarios. While Avamar efficiently supports virtual environments and provides broad protection capabilities, users often report challenges with the interface and backup speed. There can be complexities in training and management, and integration with cloud and external platforms can be troublesome. Additional complaints include high pricing, scalability issues, and challenging transitions that complicate data migration.

What are the standout features of Dell Avamar?

Advanced Deduplication: Significantly reduces data size.
Efficient Data Compression: Optimizes storage use.
High Backup and Recovery Speed: Enhances operational efficiency.
VMware Integration: Facilitates smooth virtual environment operations.
Centralized Data Management: Simplifies data handling.

What benefits and ROI should users seek?

Improved Backup Management: Streamlines processes and enhances efficiency.
Optimal Storage Usage: Through data deduplication and compression.
Reliable Disaster Recovery: Ensures business continuity and data security.
Enhanced Cyber Resilience: Protects against data loss and security threats.
Scalable Operations: Grows with business needs while reducing overhead.

In industries focusing on virtual machine protections, Dell Avamar is widely used for VMware environments, endpoint, server, and database backups. Often integrated with Dell Data Domain for storage efficiency, it supports diverse environments, including remote office backups. Companies also leverage Avamar for compliance with geographical data retention regulations, adapting for on-premises and cloud deployments.

Dell Technologies

Sample Customers

INLINE Commercial Construction, Hamilton County

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions

Buyer's Guide

Carbonite Server vs. Dell Avamar

April 2026

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