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Carbonite Server vs Dell Avamar comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
54th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (37th)
Dell Avamar
Ranking in Backup and Recovery
24th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
Deduplication Software (8th)
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.8% compared to the previous year. The mindshare of Dell Avamar is 1.9%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Dell Avamar1.9%
Carbonite Server0.9%
Other97.2%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
SamuelThomas - PeerSpot reviewer
Consultant at Key Information Technology L.L.C.
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very stable."
"Easy verification of things is the most valuable feature."
"It seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"I find the BMR/image and the recovery pieces are valuable."
"It does not slow down your computer or use a lot of resources as it works."
"This solution is very simple to use and I will recommend it to anybody."
"The efficiency and convenience are excellent."
"The source site replication feature is valuable."
"The stability of Dell EMC Avamar is very good."
"It's very cost effective and affordable when compared to other solutions."
"The integration with host domains is very good."
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"The performance of Dell EMC Avamar is good."
"We love the instant recovery functionality. It's very useful."
"The solution is very stable and the performance is reliable."
 

Cons

"When you have to restore it, Carbonite takes a lot of time."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"They do not yet have USB recovery but they are adding it in coming releases."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"In the next release I would like to see an improvement in the auto failover option."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The technical support should be improved. They could be more responsive in the future."
"EMC has discontinued their Avamar hardware version. They only advertise the Avamar virtual edition."
"It is very scalable, and that's its claim to fame, but that also makes it hard to make changes."
"The user interface needs to be improved. It's not as good as it could be."
"The client caches and deduplication system have a few problems."
"The negative of this solution is that it certainly wouldn't cover a super large enterprise where they have other tool needs."
"The solution is not very strong on the Cloud. They should work out how they can use this as a backup as a service."
"In my opinion, they should destroy all of their products and create them from scratch."
 

Pricing and Cost Advice

"Its price is reasonable."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"The solution is open source."
"It is expensive. Its cost is the main thing."
"Avamar's pricing is quite competitive compared to other vendors."
"The current pricing is generally satisfactory."
"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."
"The price is fair."
"It is easy to use."
"Dell's pricing structure is not overly expensive."
"Licensing fees are paid annually."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
8%
Outsourcing Company
8%
Financial Services Firm
8%
Manufacturing Company
12%
Construction Company
10%
Financial Services Firm
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise18
Large Enterprise47
 

Questions from the Community

Ask a question
Earn 20 points
What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What needs improvement with Dell Avamar?
It is a very good product. My only concern is that there is no tape backup. For tape backup, we have to use Dell NetWorker. They could add more features for cyber resilience and multi-cloud options...
 

Also Known As

Carbonite Recover Backup
Avamar
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Find out what your peers are saying about Carbonite Server vs. Dell Avamar and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.