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Carbonite Server vs Dell PowerProtect Data Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (46th)
Dell PowerProtect Data Manager
Ranking in Backup and Recovery
11th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
19
Ranking in other categories
Deduplication Software (6th)
 

Mindshare comparison

As of February 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.6% compared to the previous year. The mindshare of Dell PowerProtect Data Manager is 2.4%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Dell PowerProtect Data Manager2.4%
Carbonite Server0.9%
Other96.7%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
Jerome Edwards - PeerSpot reviewer
Ops Specialist: System Engineer Backup at BCX
Backup platform has provided faster, reliable RMAN protection for critical databases
I apologize, but I'm not in a position to answer what areas of Dell PowerProtect Data Manager I would like to see improved or enhanced. There is still a lot of features that we haven't tried yet. I can't say whether I can answer that because we basically don't experiment as often as we should on PPDM. I won't be able to answer that. Based on my use cases with Dell PowerProtect Data Manager, I would like to see alerts improved, as streamlining the alerts could help. The alerts are becoming an issue because we don't always get notified of certain things via the alerts.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support handled all our issues quickly and effectively."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"I find the BMR/image and the recovery pieces are valuable."
"The solution is very stable."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"The solution's initial setup is straightforward."
"The use of Dell PowerProtect Data Manager certainly improves the speed of my data recovery efforts compared to the previous Dell products because it is easier to use and much faster; the compression and deduplication are also good, which helps in recovery."
"The deduplication is the most valuable feature because it helps to control the overhead."
"I would recommend Dell PowerProtect Data Manager to other organizations because it is cost-effective and delivers good performance compared to alternative solutions."
"Dell PowerProtect Data Manager helps to reduce the amount of data being transferred and stored."
"The solution adequately handles data storage."
"The most valuable feature of the solution is its integrated approach."
"One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solutions. It is highly user-friendly, allowing users to quickly learn and implement backup and restore processes within a week. PPDM represents the next generation of backup software and is comparable to offerings from other vendors. Furthermore, PPDM prioritizes security with various access controls, such as user and database access controls. Its deployment tool is also known for its simplicity."
 

Cons

"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The Hyper-V backup has room for improvement."
"In the next release I would like to see an improvement in the auto failover option."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"Management is difficult and it is hard to determine when things aren't working properly."
"There is always room for improvement. The compression ratio should be improved as well as the efficiency."
"Based on my use cases with Dell PowerProtect Data Manager, I would like to see alerts improved, as streamlining the alerts could help."
"Dell PowerProtect Data Manager should add support for Hyper-V and Nutanix VMs, as well as Kubernetes. Additionally, they should support tape library backup capabilities."
"The marketing strategy is lagging behind competitors such as CommVault. Dell needs to improve its market presence and communication with customers and solution providers."
"Regarding the pricing aspect of Dell PowerProtect Data Manager, I am not very happy with that; compared to some other products, it is a bit more costly, and there are definitely areas for improvement."
"You need to use additional software to back up entire environments. It will be good if they could support entire tape libraries."
"The Dell EMC PowerProtect Data Manager reports could improve. There should be different kinds of reports on failures, such as dashboards that we can submit to top management or auditors."
 

Pricing and Cost Advice

"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"We pay 9,000 dollars per year for our license."
"The solution is not less expensive than competitors but pricing deals are available."
"We offer monthly or yearly subscriptions. The price could be cheaper."
"The price of Dell EMC PowerProtect Data Manager is reasonable."
"Dell PowerProtect Data Manager is not an expensive solution."
"The product is offered at a very competitive price in the market."
"The licensing costs and pricing model are based on capacity and the license is easy to upgrade."
"The solution is more affordable than other vendors."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
8%
Healthcare Company
7%
Comms Service Provider
7%
Financial Services Firm
12%
Computer Software Company
10%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise2
Large Enterprise9
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Dell PowerProtect Data Manager?
One notable feature is its robust backup support for Kubernetes and container environments. Additionally, PPDM stands out for its ease of deployment and management compared to other backup solution...
What is your experience regarding pricing and costs for Dell PowerProtect Data Manager?
I think the license for Dell PowerProtect Data Manager is the same as other backup software.
What needs improvement with Dell PowerProtect Data Manager?
Regarding data recovery improvements in Dell PowerProtect Data Manager, there are challenges with data sets larger than one terabyte that are not related to VM. While VM recovery functions adequate...
 

Also Known As

Carbonite Recover Backup
PowerProtect, Dell EMC PowerProtect
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
National Bank of Greece, USC Australia, PCS Publishing, Dell Digital IT, Rushmore Electric, Melanson Health, Arrow Electronics
Find out what your peers are saying about Carbonite Server vs. Dell PowerProtect Data Manager and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.