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Carbonite Server vs NetApp AltaVault comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
57th
Ranking in Cloud Backup
45th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
No ranking in other categories
NetApp AltaVault
Ranking in Backup and Recovery
44th
Ranking in Cloud Backup
38th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
19
Ranking in other categories
Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Storage Gateways (5th)
 

Mindshare comparison

As of June 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of NetApp AltaVault is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
NetApp AltaVault0.9%
Carbonite Server1.3%
Other97.8%
Cloud Backup
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
ST
Consultant at Tata Consultancy
Positive impacts seen with improved data security and reliable support
I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"Technical support handled all our issues quickly and effectively."
"It does not slow down your computer or use a lot of resources as it works."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"This solution is very simple to use and I will recommend it to anybody."
"It seems reliable and easy to use."
"The solution is very stable."
"It's pretty simple. Once you set it, it goes; and then the idea of being able to get it to the cloud very quickly. It's kind of a set-it-forget-it."
"We are getting rid of our tape libraries, so this is an alternative to that, we don't have to have 100s and 1000s of tapes, and we are going into the cloud, so this helps us go into the cloud while providing better security for backup data."
"Leverage the SE and the technical expertise within NetApp; they offer really great services, and they'll provide you with an honest approach to how to address your business problems."
"AltaVault is very economical; you don't need big expertise to manage this product."
"It's been very helpful for us in our environment and what we do."
"Having a solution there that can move data from on-premise into the cloud and back is a massive win."
"The solution can be used for all Office 365 applications."
"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."
 

Cons

"In the next release I would like to see an improvement in the auto failover option."
"The stability has room for improvement."
"The Hyper-V backup has room for improvement."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"When you have to restore it, Carbonite takes a lot of time."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"I don't actually use the solution."
"I would like to see more web support."
"My advice is to stick with ONTAP and ownCloud because NetApp AltaVault is going to die."
"We've had a lot of issues, crashed the service console a lot, service crashes."
"There are some bits it could do better. With tighter integration maybe with Veeam, or something like that, it'd be really good."
"NetApp's own competing products complicate things."
"We have had issues getting to the right person, but once you get to the right person, they are knowledgeable."
"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."
 

Pricing and Cost Advice

"The pricing is between $120 and $150 per year."
"The solution is open source."
"Its price is reasonable."
"We pay 9,000 dollars per year for our license."
"The pricing is not too bad, but could be a little better."
"It is a rather expensive program."
"It's quite cost-effective."
"The price is a bit high."
"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."
"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."
"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."
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Top Industries

By visitors reading reviews
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
Healthcare Company
7%
Construction Company
20%
Manufacturing Company
13%
Financial Services Firm
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

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Is NetApp AltaVault compatible with AWS?
Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...
Can AltaVault be used for data reduction?
Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...
What kind of security does NetApp AltaVault give you?
My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...
 

Also Known As

Carbonite Recover Backup
AltaVault
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading
Find out what your peers are saying about Carbonite Server vs. NetApp AltaVault and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.