Carbonite Server vs Norton Small Business comparison

OpenText and NortonLifeLock are both solutions in the Cloud Backup category. OpenText is ranked #44, while NortonLifeLock is ranked #36 with an average rating of 9.5. OpenText holds a 1.3% mindshare in CB, compared to NortonLifeLock’s 0.6% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 90% of NortonLifeLock users who would recommend it.

Carbonite Server

Read 7 Carbonite Server reviews

3,973 Views
2,384 Comparison Views

100% willing to recommend

Norton Small Business

Read 9 Norton Small Business reviews

5,124 Views
922 Comparison Views

90% willing to recommend

Carbonite Server

Norton Small Business

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 3, 2024

Carbonite Server and Norton Small Business compete in data backup and protection. Carbonite Server has the upper hand in data management capabilities, while Norton Small Business is more effective in providing robust security features.

Features: Carbonite Server provides comprehensive backup solutions, automated data protection, and easy restoration systems. It supports detailed data management necessary for complex environments. Norton Small Business offers extensive security features, including threat protection, malware scanning, and efficient firewall, essential for safeguarding business data.

Room for Improvement: Carbonite Server could enhance user-friendliness and speed of deployment, as well as provide more cost-effective solutions. Norton Small Business could improve by expanding compatibility with more platforms, offering more customization in security settings, and reducing impact on system performance.

Ease of Deployment and Customer Service: Norton's deployment is rapid with a user-friendly interface and responsive customer support, conducive for small setups. Carbonite, while having a more complex setup, offers exceptional support, making it suitable for managing large and complex data structures.

Pricing and ROI: Carbonite Server requires a higher initial investment, promising a better long-term ROI through its comprehensive data protection features. Norton Small Business is more affordable for short-term budgets, appealing to small businesses needing immediate security solutions.

To learn more, read our detailed Carbonite Server vs. Norton Small Business Report (Updated: August 2026).

Buyer's Guide

Carbonite Server vs. Norton Small Business

August 2026

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Helped 908,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Carbonite Server

Ranking in Cloud Backup

44th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Backup and Recovery (57th)

Norton Small Business

Ranking in Cloud Backup

36th

Average Rating

8.6

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

SSL VPN (11th), Endpoint Protection Platform (EPP) (26th)

Mindshare comparison

As of August 2026, in the Cloud Backup category, the mindshare of Carbonite Server is 1.3%, up from 1.1% compared to the previous year. The mindshare of Norton Small Business is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Backup Mindshare Distribution
Product	Mindshare (%)
Norton Small Business	0.6%
Carbonite Server	1.3%
Other	98.1%

Cloud Backup

Featured Reviews

Chris Puddy

Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees

A reliable backup product which needs little management

For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.

Read full review

Balaguru Paramasivan

Delivery Manager - DBA at HTC Global Services (INDIA) Private

The initial setup phase is very easy and user-friendly

I had tried Kaspersky a long time ago. I think it is available only in India. I don't know for sure. I have used that one for a couple of years, but I didn't like it, and that is the only reason I went back to Norton. Kaspersky was not safeguarding me in all aspects. I had seen some loopholes in the tool, so that is the only reason I went for Norton. The only thing I like about Kaspersky is that it supports the mobile version.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Technical support handled all our issues quickly and effectively."

"This solution is very simple to use and I will recommend it to anybody."

"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."

"It seems reliable and easy to use."

"It does not slow down your computer or use a lot of resources as it works."

"The solution is a free engine to help work with the container."

"I find the BMR/image and the recovery pieces are valuable."

"The efficiency and convenience are excellent."

More Carbonite Server pros

"Norton 360 offers the best defense compared to other low-priced antivirus solutions. Its most valuable feature is storage and automatic backup. You can restore materials from the tool's cloud backup. It is encrypted with authentication."

"It offers diverse features, such as antivirus protection, firewall, identity protection, secure VPN, device backup, password management, parental controls, and performance optimization."

"The most valuable feature of Norton 360 has been its robust notification system."

"The most valuable feature of the solution is that it offers alerts if I get a spam email."

"The solution has good performance."

"The product’s valuable feature is the availability of support services 24/7."

"The performance is fine."

"The solution detects viruses very, very fast."

Cons

"When you have to restore it, Carbonite takes a lot of time."

"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."

"In the next release I would like to see an improvement in the auto failover option."

"I would like to see an improvement on the management user interface, as well as Kellion integrations."

"It could be a little bit easier or faster to be able to access data files without having to download anything."

"The support for object storage isn't quite there yet; its public cloud support can be improved."

"They do not yet have USB recovery but they are adding it in coming releases."

"The stability has room for improvement."

More Carbonite Server cons

"The solution’s stability could be improved."

"The tool should be easily available in the market and should be cheaper."

"There's a need for enhanced security measures."

"Norton 360’s features for device optimization could be better."

"The updates must be less frequent."

"The product should be improved with more storage. Though included in its price, the tool's auto VPN doesn't work at times."

"One area where Norton 360 could improve is the constant push for upselling."

"The tool's price is an area of concern where improvements are required."

Pricing and Cost Advice

"The solution is open source."

"Its price is reasonable."

"We pay 9,000 dollars per year for our license."

"The pricing is between $120 and $150 per year."

"The tool has a yearly licensing."

"On a scale of one to ten, if ten is the most expensive and one is the cheapest, I rate the price as nine."

"It is an inexpensive product. We purchase its yearly license."

"The price is fairly acceptable."

"The solution is cost-effective."

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Top Industries

By visitors reading reviews

Comms Service Provider

11%

Healthcare Company

Computer Software Company

Construction Company

Comms Service Provider

12%

Manufacturing Company

Healthcare Company

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	3
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	9
Large Enterprise	2

Questions from the Community

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Earn 20 points

What is your experience regarding pricing and costs for Norton 360?

I have a yearly licensing plan. The cost is not that high. The solution is cost-effective.

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What needs improvement with Norton 360?

The updates must be less frequent.

See all answers

What is your primary use case for Norton 360?

I use the solution for the general protection of my computer. It runs in the background.

See all answers

Comparisons

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Compared 4% of the time

SugarSync vs Carbonite Server

Compared 4% of the time

Carbonite Safe Backup vs Carbonite Server

Compared 3% of the time

More Carbonite Server Competitors

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Compared 15% of the time

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Compared 6% of the time

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Compared 6% of the time

CrowdStrike Falcon vs Norton Small Business

Compared 5% of the time

Acronis Cyber Protect Cloud vs Norton Small Business

Compared 4% of the time

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Product Reports

Buyer's Guide

Cloud Backup

July 2026

Download Carbonite Server product report

Buyer's Guide

Cloud Backup

July 2026

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Also Known As

Carbonite Recover Backup

No data available

Overview

Carbonite Server offers robust disaster recovery and data protection, with efficient features for restoring and managing complex server environments.

With capabilities like Bare Metal Recovery and SQL granular restore, Carbonite Server supports AIX and AS/400 Series, making it versatile for different platforms. Its efficient replication and failover processes are particularly beneficial for maintaining business continuity. Users appreciate the straightforward setup, responsive technical support, and automatic updates. There is room for improvement in areas such as instant recovery, more granular user permissions, and enhanced cloud integration. Managed service providers find it useful for offering reliable cloud and on-premises backup solutions.

What are the key features of Carbonite Server?

Bare Metal Recovery: Simplifies full system recovery with minimal user intervention.
SQL Granular Restore: Enhances precision in database recovery operations.
Platform Support: Compatible with AIX, AS/400, VMware, vSphere, and vSAN.
Efficient Replication: Facilitates swift disaster recovery and data transfer.
Automatic Updates: Ensures current software status with less manual effort.

What benefits and ROI can users expect?

Disaster Recovery: Quick recovery processes improve business resilience.
Easy Verification: Simplifies compliance and data integrity checks.
Resource Efficiency: Minimizes system resource usage, enhancing performance.
Reliable Support: Access to responsive technical support mitigates downtime.
Data Protection: Comprehensive solutions for cloud backups and data security.

Industries leveraging Carbonite Server enjoy its ability to support cloud backups, off-site data protection, and complex server restoration, especially in virtualized environments. It is widely used by managed service providers to deliver backup services and ensure application consistency in data transfers.

OpenText

Norton Small Business provides comprehensive security with reliability for small enterprises, ensuring robust protection and easy management.

Norton Small Business delivers superior security services tailored for small businesses. With rapid issue resolution and constant support, it offers powerful antivirus protection, a reliable firewall, identity protection, secure VPN, and password management. Automatic encrypted backup, parental controls, and spam email alerts further enhance its utility. Users appreciate its seamless integration with dashboards, offering a more consistent and efficient user experience. Although improvements in device optimization and security measures are needed, it stands as a robust option for those seeking reliable security solutions. Some challenges include frequent pop-up ads, pricing concerns, and stability issues.

What are the key features of Norton Small Business?

24/7 Support: Provides immediate assistance whenever required.
Antivirus and Firewall: Offers continuous device protection against threats.
Secure VPN: Ensures safe and encrypted internet browsing.
Password Management: Protects and simplifies password organization.
Automatic Encrypted Backup: Safeguards critical data with secure storage solutions.
Parental Controls: Filters harmful content to protect younger users.
Performance Optimization: Enhances system efficiency by managing resources effectively.

Why should users consider Norton Small Business?

Comprehensive Security Coverage: Encompasses a broad range of security features for total peace of mind.
User Convenience: Easy integration with business management tools contributes to streamlined operations.
Support Assurance: 24/7 support mitigates downtime and enhances reliability.
Cost Efficiency: Delivers robustness expected by smaller enterprises without significant expenses.

Norton Small Business thrives in industries that require a seamless blend of robust security and management simplicity. It supports antivirus protection, identity protection, and seamless data backups, making it ideal for businesses focusing on protecting customer information and ensuring operational continuity.

NortonLifeLock

Sample Customers

INLINE Commercial Construction, Hamilton County

Information Not Available

Buyer's Guide

Carbonite Server vs. Norton Small Business

August 2026

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