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Carbonite Server vs Synology DSM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Carbonite Server
Ranking in Backup and Recovery
54th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
7
Ranking in other categories
Cloud Backup (37th)
Synology DSM
Ranking in Backup and Recovery
49th
Average Rating
9.0
Reviews Sentiment
8.0
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the Backup and Recovery category, the mindshare of Carbonite Server is 0.9%, up from 0.8% compared to the previous year. The mindshare of Synology DSM is 1.3%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Synology DSM1.3%
Carbonite Server0.9%
Other97.8%
Backup and Recovery
 

Featured Reviews

CP
Backup, storage and disaster recovery technical specialist at a computer software company with 201-500 employees
A reliable backup product which needs little management
For most technical users the setup and initial deployment are fairly straightforward and once deployed it 99% of the time looks after itself. Installation of the agents is similar to most other products in that it has an install wizard to guide you, the accompanying documentation is also very useful to assist wherever you are in the agent install and policy setup process. Normally our customers' IT team does the deployment of agents, however, this isn't a daunting task unless you are dealing with multiple servers to protect the product. On a server-by-server basis, the deployment doesn't take long. From the MSP side of things, the infrastructure sitting behind the scenes doesn't take too much to install, configure and maintain.
Manuel Schulte - PeerSpot reviewer
Python Developer at BNP Paribas Asset Management
A reliable and user-friendly solution for effective backup, storage, and multimedia needs
In terms of scalability, I would currently rate it an eight out of ten due to its aging nature. While I don't have access to all the latest features available on more recent devices, at the time of purchase, considering its capabilities then, I would have given it a solid ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It does not slow down your computer or use a lot of resources as it works."
"It seems reliable and easy to use."
"The advice that I have for people looking into using Carbonite Server is that it seems reliable and easy to use."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"Easy verification of things is the most valuable feature."
"The solution is a free engine to help work with the container."
"The efficiency and convenience are excellent."
"This solution is very simple to use and I will recommend it to anybody."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable feature of the solution is that it serves as a backup for our company's virtual machine."
"The product performs well. It is easy to use and implement."
"Synology DSM is very easy to work and operate."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable aspect is its ability to handle multiple disks."
"The most valuable features of Synology DSM are its security and connectivity."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
 

Cons

"When you have to restore it, Carbonite takes a lot of time."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"The support for object storage isn't quite there yet; its public cloud support can be improved."
"I would like to see an improvement on the management user interface, as well as Kellion integrations."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"They do not yet have USB recovery but they are adding it in coming releases."
"The stability has room for improvement."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Synology DSM's user interface is not quite intuitive."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"Users may lose their data if they don't configure the solution properly."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"The only bothersome aspect is that the device is aging."
 

Pricing and Cost Advice

"We pay 9,000 dollars per year for our license."
"Its price is reasonable."
"The solution is open source."
"The pricing is between $120 and $150 per year."
"The pricing varies widely, catering to a broad range of needs."
"Synology DSM is a cheap solution."
"It is quite an affordable solution."
"The solution’s pricing is neither cheap nor expensive."
"The licensing part of the solution is free. The hardware is more expensive than the other solutions in the market, but it's okay in the long run."
"The price of the solution is very good."
"Synology DSM is a free tool."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Healthcare Company
8%
Outsourcing Company
8%
Manufacturing Company
8%
Comms Service Provider
12%
Manufacturing Company
9%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise4
Large Enterprise1
 

Also Known As

Carbonite Recover Backup
Synology DiskStation Manager (DSM)
 

Overview

 

Sample Customers

INLINE Commercial Construction, Hamilton County
Information Not Available
Find out what your peers are saying about Carbonite Server vs. Synology DSM and other solutions. Updated: November 2026.
920,769 professionals have used our research since 2012.