

Catchpoint and Kentik compete in the network performance monitoring category. Catchpoint has the upper hand in comprehensive performance metrics, while Kentik leads in advanced traffic analysis and visibility.
Features: Catchpoint offers synthetic monitoring capabilities, extensive dashboard customization, and performance testing insights. Kentik provides real-time network traffic analysis, exceptional multi-cloud visibility, and quick anomaly detection.
Room for Improvement: Catchpoint could enhance multi-cloud integration, expand its real-time traffic analysis, and improve initial setup processes. Kentik may benefit from refining its pricing structure, simplifying advanced feature setup, and improving compatibility with certain legacy systems.
Ease of Deployment and Customer Service: Catchpoint features an intuitive deployment model that integrates well with existing infrastructure and benefits from reliable customer support. Kentik provides a straightforward cloud-based deployment model with comprehensive API support, accompanied by proactive customer service for complex issue resolution.
Pricing and ROI: Catchpoint’s competitive pricing aligns with its immediate ROI potential for performance monitoring. Kentik, potentially higher in cost, offers a long-term ROI through its comprehensive feature set for optimizing network performance.
There have been fewer outages, and it is very easy to identify the issue of performance bottleneck through root cause analysis and insights.
Real-time monitoring of networks, websites, and apps gives insightful information which helps to make data-driven decisions.
We have seen a return on investment as we have fewer outages.
In production environments, especially for service providers on IP networks and data centers, Kentik helps in reducing the time to identify and resolve issues.
Catchpoint customer support is very helpful and proactive.
The customer support is always very friendly and responsive and always available twenty-four hours per day, seven days a week.
Customer support is available 24/7 and very proactive and responsive.
I have mostly used forums for any support needed because the setup is straightforward and the documentation is quite good.
They have monthly calls and discuss the product roadmap with us to determine what is needed.
Catchpoint's scalability is great as it grows with my organization's needs and can handle those needs very well.
Kentik's integration with Kubernetes makes scaling easier.
You can scale as many devices and tests as you want, but you should have a good number of credits in your accounts.
Catchpoint is stable as I have not experienced any lagging.
In production, however, dimensioning of the underlying platforms is something to be mindful of.
Based on stability, I would give Kentik a nine.
If we could receive similar data for the China market as we do for North America and Asia Pacific, this would be helpful.
Dashboard customization and UX should be improved.
I would also add that the script recorder needs some work due to an update by Google, deprecating the use of the current solution.
More work is required to integrate AI for troubleshooting, simplifying root cause analysis, and providing suggested solutions for network issues.
The cost is very effective and relatively competitive.
My experience with pricing, setup cost, and licensing is that the cost was very cost-effective and affordable.
Catchpoint's price is very cost-effective, but I don't know if it might be out of budget for a smaller organization working on a tight budget.
The pricing is good and aligns with the market target.
Kentik’s pricing is competitive in the marketplace.
Synthetic monitoring and root cause analysis have helped my team by allowing root cause monitoring to help us understand where the threat is coming from, enabling us to catch the threat before it impacts our users.
The reduction in outages is notable, with a 60 to 70% increase in outages reduction.
With the help of Catchpoint, we are able to address issues before our customers. Our triage time has reduced. We are able to reduce outages and unwanted user incidents.
The most important feature is cybersecurity.
One of the most valuable features of Kentik, especially for service providers, is its ability to visualize all the BGP peering and the status of the BGP peering platform.
Kentik is easy to use and set up.
| Product | Mindshare (%) |
|---|---|
| Kentik | 1.8% |
| Catchpoint | 0.5% |
| Other | 97.7% |

| Company Size | Count |
|---|---|
| Small Business | 5 |
| Midsize Enterprise | 1 |
| Large Enterprise | 12 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 3 |
| Large Enterprise | 8 |
Catchpoint is the Internet Resilience Company™. The top online retailers, Global2000, CDNs, cloud service providers, and xSPs in the world rely on Catchpoint to increase their resilience by catching any issues in the Internet Stack before they impact their business. Catchpoint’s Internet Performance Monitoring (IPM) suite offers synthetics, RUM, performance optimization, high fidelity data and flexible visualizations with advanced analytics. It leverages thousands of global vantage points (including inside wireless networks, BGP, backbone, last mile, endpoint, enterprise, ISPs, and more) to provide unparalleled observability into anything that impacts your customers, workforce, networks, website performance, applications, and APIs.
Learn more at: https://www.catchpoint.com/
Kentik's AIOps Network Traffic Intelligence platform unifies network operations, performance, security, and business intelligence.
With a purpose-built big data engine delivered as public or private SaaS, Kentik captures a high-resolution view of actual network traffic data and enriches it with critical application and business data, so every network event or analysis can be tied to revenue & costs, customer & user experience, performance & risk.
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